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The issue is straightforward: when Node.js resolves modules, the runtime searches for packages in C:\node_modules as part of its default behavior. Since low-privileged Windows users can create this directory and plant malicious modules there, any Node.js application with missing or optional dependencies becomes vulnerable to privilege escalation.

This issue is not new. Concerned discussions about Node.js's module search path behavior date back to 2013 and 2014.

Node.js has explicitly stated that they consider this behavior intentional:

"Node.js trusts the file system."

They do not treat CWE-427 (Uncontrolled Search Path Element) as a vulnerability, pushing responsibility onto application developers.

As the case studies below demonstrate, this stance has dangerous consequences. Developers are largely unaware of this attack surface, and the result is a proliferation of exploitable applications. We will show examples in npm CLI and Discord, but there are likely many more applications that are impacted by this.

Root Cause

The root cause lies in the way Node.js performs module resolution. This is documented here. Although UNIX paths are used in the documentation provided by Node.js, the same logic is applied on Windows.

When a Node.js application calls require(‘bar’), the runtime searches for the module in the following order:

1. C:\Users\Administrator\projects\node_modules\bar.js
2. C:\Users\Administrator\node_modules\bar.js
3. C:\Users\node_modules\bar.js
4. C:\node_modules\bar.js <-- The problem

If the legitimate package is missing, whether due to optional dependencies, development packages removed in production, or installation failures, the resolution search will eventually reach the root of the drive. Any user can create C:\node_modules and place a malicious package there. Once the low-privileged user has populated C:\node_modules\bar.js, Node.js will load and execute it in the context of the current user. In the following case studies, we will provide evidence of how, despite properly following NPM’s guidelines, third-party dependencies end up triggering this vulnerability anytime you launch the application.

Case Studies: Real-World Manifestations

The Optional Dependency Pattern: npm supports optional dependencies to be specified in the project’s package.json file. The recommended pattern for checking for these dependencies is as follows:

This pattern silently catches errors when optional packages are missing, allowing execution to continue. So what’s the problem? On Windows, Node.js will search all the way up to C:\node_modules where an attacker may have planted a malicious replacement. This search behavior mirrors UNIX conventions where /node_modules at the filesystem root is typically only writable by root. Windows systems by default allow any user to create C:\node_modules. Once require is called, Node.js will traverse the search path and execute any matching module it finds.

Important things to note:

1. This pattern can be found in third party libraries deep in a dependency tree, as we will see in the following examples.
2. There is no runtime indication to either the developers or the end users that such a vulnerability exists without looking at the filesystem logs with Procmon.
3. The optional dependency pattern itself would not be dangerous if Node.js did not search for packages in C:\node_modules.

Let’s take a deeper look at both cases and see why this is so dangerous.

Case 1: npm CLI (ZDI-26-043 / ZDI-CAN-25430 / CVE-2026-0775).

Prior to version 11.2.0, npm CLI used a library called “promise-inflight”, which contained an optional dependency on a package called “bluebird”.

When Node.js is installed on the system, npm is included by default without the bluebird package. This vulnerability was introduced when bluebird was removed through a well-intentioned pull request (https://github.com/npm/cli/pull/1438/changes), demonstrating how easy it is for developers to unknowingly create this attack surface.

We can see Node’s package resolution logic at work in the screenshot below:

First, the application looks for the bluebird.js package in the Node.js installation directory. Node.js sequentially searches back to the system root until it finds the package. If an attacker has placed C:\node_modules\bluebird.js, the require call will find, read, and execute the malicious payload in the context of any user running npm on the system.

This vulnerability is especially dangerous because it is triggered when many npm * cli commands are used. Common development commands such as npm install, npm –l, and npm prune will all execute the malicious bluebird.jspackage.

Case 2: Discord (ZDI-26-040/ ZDI-CAN-27057 / CVE-2026-0776/ UNPATCHED)

On April 22, 2025, ZDI received a report for a similar vulnerability in Discord reported by T. Doğa Gelişli. Discord uses the ws WebSocket library, which contains an optional dependency on utf-8-validate for compatibility with older Node.js versions:

Discord does not ship with the utf-8-validate package. As a result, the following Procmon logs show the same behavior as Case 1. Anytime Discord is launched, the attacker controlled C:\node_modules\utf-8-validate.js is executed.

The ws library does support disabling this check via the WS_NO_UTF_8_VALIDATE environment variable, but this requires the consuming application (Discord) to set it explicitly. Here’s a quick video demonstrating the bug by popping the calc app when opening Discord:

Discord automatically opens on login by default, so in practice code execution happens immediately without any user interaction. Strangely, the Discord Security team made it clear to us in their responses that they do not consider local attack vectors as valid security issues.

The Bigger Picture

The cases above represent only a few of the applications affected by this pattern. During our investigation we found many other independent reports.  These issues in Mongo DB Compass and Mongo DB Shell are just two other examples.

Every Windows application built on Node.js with missing or optional dependencies is potentially vulnerable. This includes desktop applications that utilize Electron as well as popular web frameworks such as Next.js and React.

Each vendor has clearly stated that they will not treat these issues as vulnerabilities:

NPM’s response to our report:

“exploits that require local access to a machine are considered ineligible for npm CLI

Discord’s response to our report:

“We do not consider physical/local attacks as valid security issues”

Node.js, in the “Examples of non-vulnerabilities” section of their Security Policy:

“Node.js trusts the file system in the environment accessible to it. Therefore, it is not a vulnerability if it accesses/loads files from any path that is accessible to it.”

Conclusion

The vulnerability pattern described in this blog stems from a deliberate design decision by Node.js maintainers. While Node.js's position that “applications should trust their filesystem” may hold true on properly administered UNIX systems, it creates a systemic vulnerability on Windows where low-privileged users can write to C:\node_modules. Without a fix from Node.js, the burden silently falls on application developers.

Making matters worse, the vulnerable code may not live in the application code itself. The optional dependencies that trigger this behavior could come from third-party libraries buried in the dependency tree as we saw with both Discord and npm CLI.

We encourage security researchers to further review this issue and investigate other applications for this dangerous behavior. You can find us online at @bobbygould5 and @izobashi, and follow the team on Twitter, Mastodon, LinkedIn, or Bluesky for the latest in exploit techniques and security patches.

DISCLOSURE TIMELINES

NPM CLI:

2024-11-13 – ZDI submitted the report to the vendor

2024-11-13 – The vendor acknowledged the receipt of the report

2024-11-13 – The vendor communicated that the reported behavior was by design and they do not consider local attacks as valid security issues

2025-08-05 – ZDI encouraged the vendor to re-assess the issue

2025-12-18 – ZDI notified the vendor of the intention to publish the case as a 0-day advisory

DISCORD:

2025-07-08 – ZDI notified vendor

2025-09-11 – ZDI followed up with vendor

2025-09-15 – Vendor stated they do not consider local attacks as valid security issues

2025-12-01 – ZDI explained why we believe the issue is still valid

2025-12-10 – Vendor replied that the vulnerability is still out of scope 

2025-12-11 – ZDI informed vendor of intent to publish 0-day 

REFERENCES

https://nodejs.org/api/modules.html#loading-from-node_modules-folders

https://docs.npmjs.com/cli/v10/configuring-npm/package-json#optionaldependencies

https://groups.google.com/g/nodejs/c/5BGr5dliUIk/m/abJEH3sPymcJ?pli=1

https://github.com/nodejs/node-v0.x-archive/issues/8830

https://bounty.github.com/ineligible.html#vulnerability_in_upstream_dependencies:~:text=eligible%20for%20rewards.-,Local%20access,-Vulnerabilities%20which%20require

https://github.com/nodejs/node/security/policy#examples-of-non-vulnerabilities

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Executive summary 

A group of Russian state-supported cyber actors has been targeting and compromising various Western government and commercial organizations using the Zimbra Collaboration Suite (ZCS) software since at least July 2025. The Russian state-supported advanced persistent threat (APT) group’s activity is tracked in the cybersecurity community under several names (see Cybersecurity industry tracking), primarily as “LAUNDRY BEAR,” a name initially coined by the Netherlands General Intelligence and Security Service (AIVD) and Defence Intelligence and Security Service (MIVD) [1].

LAUNDRY BEAR’s targeting is almost certainly to gather sensitive information for the Russian Federation, with these actors primarily focusing on the covert acquisition of email data. Previous campaigns indicated LAUNDRY BEAR relied on unsophisticated initial access techniques—including password spraying, phishing, and pass-the-cookie—allowing the group to successfully run high-volume operations. The latest campaign targeting ZCS uses a novel exploit that was a zero-day vulnerability when first exploited and continues to be successfully exploited. The vulnerability, Common Vulnerabilities and Exposures (CVE) CVE-2025-66376, was patched in November 2025. This demonstrates LAUNDRY BEAR’s intent and ability to deploy increasingly sophisticated technical capabilities.

Unlike traditional phishing campaigns that persuade a user into taking an action, such as clicking a link or opening a file, LAUNDRY BEAR’s latest campaign leverages a view-based exploit that only requires a user to view a malicious email within a vulnerable version of the webmail service. Once viewed, the exploit attempts to exfiltrate the victim’s last 90 days of email communications, the organization email directory (i.e., Global Address List [GAL]), and other sensitive information to servers controlled by LAUNDRY BEAR. The exploit also attempts to establish persistent access to victim accounts through a variety of means as detailed in the Persistence and credential access section.

This Cybersecurity Advisory (CSA) warns of this ongoing malicious threat activity and urges organizations to update their vulnerable software and implement additional mitigations to thwart these Russian state-supported actors’ continued success. The CSA is being released by the following authoring and co-sealing agencies:

• United States National Security Agency (NSA)
• United States Federal Bureau of Investigation (FBI)
• Netherlands Defence Intelligence and Security Service (MIVD)
• Netherlands General Intelligence and Security Service (AIVD)
• United States Cybersecurity and Infrastructure Security Agency (CISA)
• United States Defense Counterintelligence and Security Agency (DCSA)
• United States Department of Defense Cyber Crime Center (DC3)
• United States Department of the Treasury
• United States Naval Criminal Investigative Service (NCIS)
• Australian Signals Directorate’s Australian Cyber Security Centre (ASD’s ACSC)
• Communications Security Establishment Canada’s (CSE’s) Canadian Centre for Cyber Security (Cyber Centre)
• New Zealand National Cyber Security Centre (NCSC-NZ)
• United Kingdom National Cyber Security Centre (NCSC-UK)
• Czech Republic National Cyber and Information Security Agency (NÚKIB)¹
• Danish Defence Intelligence Service (DDIS)²
• Estonian Foreign Intelligence Service (EFIS)³
• Finnish Defence Intelligence (FDI)⁴
• Finnish Security and Intelligence Service (SUPO)⁵
• French General Directorate for Internal Security (DGSI)⁶
• French National Cybersecurity Agency (ANSSI)⁷
• Italian External Intelligence and Security Agency (AISE)⁸
• Italian Internal Intelligence and Security Agency (AISI)⁹
• Security and Intelligence Service of the Republic of Moldova (SIS RM)¹⁰
• Polish Foreign Intelligence Agency (AW)¹¹
• The Military Counterintelligence Service of Poland (SKW)¹²
• Spain National Intelligence Centre (CNI)¹³
• Sweden National Cyber Security Centre (NCSC-SE)¹⁴

The authoring agencies urge any organizations using ZCS to implement the recommendations listed within the Mitigations section of this advisory to reduce the risk associated with this activity. This CSA also includes specific remediations for organizations to implement if they discover the presence of the listed Indicators of compromise (IOCs).  

As more organizations update their ZCS software based on this CSA, LAUNDRY BEAR may discontinue the current campaign exploiting this vulnerability; however, based on the success of this and previous campaigns, it is very likely that the group will continue to target ZCS and other email systems used by organizations in Western countries. The actors will almost certainly continue to rely on email to engage potential victims by exploiting novel vulnerabilities and, when necessary, use social engineering techniques to assist with their efforts. The authoring agencies recommend organizations regularly update their mail service software and continuously monitor their email systems and emails for malicious activity.

For a downloadable list of IOCs, see:

• AA26-204A.stix.xml (STIX XML)
• AA26-204A.stix.json (STIX JSON)

Cybersecurity industry tracking

The cybersecurity industry provides overlapping cyber threat intelligence, indicators of compromise (IOCs), and mitigation recommendations related to these Russian state-supported cyber actors. While not exhaustive, the following are threat group names commonly used for these actors within the cybersecurity community:

• LAUNDRY BEAR
• Void Blizzard [2]
• CL-STA-1114 [3]
• TA488 (formerly UNK_PitStop) [4]

Note: Cybersecurity companies have different methods of tracking and attributing cyber actors, and this may not be a 1:1 correlation to the U.S. government’s understanding for all activity related to these groupings.

Background

Public advisories from Netherlands General Intelligence and Security Service (AIVD), Netherlands Defence Intelligence and Security Service (MIVD), and Microsoft highlighted these Russian state-supported advanced persistent threat (APT) actors in May 2025, calling them LAUNDRY BEAR and Void Blizzard respectively [1] [2]. Both advisories assessed that the group was engaged in malicious cyber activity as early as April 2024.  

The May 2025 advisories highlighted a cluster of activity targeting cloud-based email environments, including Microsoft Exchange in particular, and abusing legitimate APIs to perform data exfiltration in bulk [T1114.002]. The group relied on unsophisticated means of initial access, including procuring stolen credentials on criminal marketplaces [T1078], and using social engineering techniques to lure targets into interacting with a malicious site masquerading as a legitimate one. As of April 2025, one of these sites resembled a European Defence & Security Summit registration portal that required registrants to sign in to their Microsoft account to view. Once a user entered their Microsoft credentials into this malicious site, LAUNDRY BEAR’s modified version of the open source adversary emulation toolkit, Evilginx, intercepted the user’s credentials. LAUNDRY BEAR then used this authentication data, including passwords and session tokens, to access the compromised account and conduct mass email exfiltration, as well as harvest other information. This method of compromise is commonly known as an adversary-in-the-middle (AiTM) technique [T1557].  

Beginning around July 2025, LAUNDRY BEAR shifted toward a more technical method of email compromise, highlighting their continued efforts to covertly acquire email communications from a variety of Western organizations of interest and deliver them to the Russian Federation. Using a custom-developed capability [T1587.001] named “Улей” or “Ulej” (Russian for beehive), LAUNDRY BEAR successfully targeted and exfiltrated sensitive user information from organizations who use the Zimbra Collaboration Suite (ZCS) product [T1114]. Data LAUNDRY BEAR attempted to exfiltrate from compromised accounts included:

• Last 90 days of emails,
• Email address,
• Password [T1589.001],
• Global Address List (GAL) [T1087],
• Two-factor authentication (2FA) tokens, and
• Newly-created Application Passcode [T1098].

The covert and persistent nature of this activity, along with the absence of any known financial extortion, almost certainly indicates this group’s involvement in espionage activities with Russian government backing. Additionally, extensive Ukrainian targeting, prior to use against U.S. and other NATO allies, outlines an increasing trend within Russian cyber threat groups to target Ukrainian users first—both as a priority target and as a testbench for malicious cyber techniques before broader global deployment.

Targeting details

LAUNDRY BEAR has targeted and compromised users in various organizations, including those associated with:

• the Defense Industrial Base (DIB),  
• the federal and local government,
• education,
• energy,
• law enforcement,  
• media,  
• non-governmental organizations, and
• technology.

Technical details

Note: This advisory uses the MITRE ATT&CK® Matrix for Enterprise framework, version 19. This advisory also uses MITRE D3FEND^TM version 1.4.0¹⁵. See Appendix A and Appendix B for tables of the activity mapped to MITRE ATT&CK and D3FEND tactics, techniques, and countermeasures.

Ulej is a novel data exfiltration and aggregation capability, that currently (as of the publication of this report) supports a campaign specifically targeting users of ZCS webmail servers. This capability is used to exploit CVE-2025-66376 [Common Weakness Enumeration (CWE) CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')], but likely could be adapted to exploit other vulnerabilities. It exfiltrates emails and other sensitive user data from a victim’s system immediately after exploitation and stores the data in an actor-controlled unattributable virtual private server (VPS) [T1074.002] running LAUNDRY BEAR’s “Flowerbed” collection framework. The collected data is almost certainly further exfiltrated to internal network resources for review and long-term retention.

Reconnaissance

LAUNDRY BEAR uses the Ulej capability to exploit the CVE-2025-66376 vulnerability in organizations using ZCS. This campaign’s targeted victimology and limited exploitation capabilities likely indicate this group manually identifies and targets the victim organizations. LAUNDRY BEAR likely identifies organizations with public-facing Zimbra infrastructure by port scanning [T1595] and fingerprinting datasets easily procured through various commercial vendors [T1596.005].  

After identifying a target organization, the group likely compiles email addresses for individual users to target with the exploit [T1589.002] from datasets offered by commercial vendors [T1597.002], open source intelligence [T1593], or previously exfiltrated data [T1597].  

Resource development

The actors procure VPSs from a variety of providers [T1583.003], including those with Know Your Customer (KYC) requirements, and often use fabricated identities. LAUNDRY BEAR primarily uses Mullvad VPN [T1583] when interacting with these servers, further demonstrating the group’s intent to mask their identity and maintain operations security (OPSEC). After the server is provisioned, an automated process deploys the Docker containers necessary for Ulej’s Flowerbed framework [T1608], which then receives and aggregates the data Ulej exfiltrates. These servers are typically only used for 7-60 days before moving to new infrastructure.

Flowerbed framework

Flowerbed is a Python project that uses Docker for containerization. The project includes four different Docker containers:

• Catcher,
• Certbot,
• Nginx, and
• Gardener.

Catcher acts as both a DNS and HTTP server to receive and aggregate exfiltrated victim information [T1048]. For additional information on Catcher, refer to the Exfiltration section of this advisory. Flowerbed’s next container, Certbot, is based on one of the official Certbot containers, which allows for automated generation of Let’s Encrypt certificates using DNS challenges through Cloudflare. This certificate can then be used by the Nginx container, which serves as an HTTPS reverse proxy for Catcher, enabling Flowerbed to disguise some of its exfiltration activity through an encrypted communications channel [T1048.002]. The Nginx reverse proxy also validates that the Server Name Indicator (SNI) value contains “*.i.*” prior to forwarding the traffic to Catcher. If the SNI does not contain that string, the Nginx server returns a 444 error to the client. This is likely an attempt to reject non-Ulej connections. Finally, the Gardener container functions as a health check for the Catcher service. Gardener is a simple Python script that validates Catcher correctly receives and processes data.

The simplistic Flowerbed codebase has indications that artificial intelligence (AI) played a role in its development. This highlights how AI is increasingly being used to develop malicious capabilities [T1588.007]. The dependence on AI for a simple capability, such as Flowerbed, alongside a previous reliance on open source capabilities, such as Evilginx2 [T1588.002], likely indicates a lack of advanced technical knowledge within LAUNDRY BEAR, especially in relation to true software development capabilities.

Initial access

To gain initial access, LAUNDRY BEAR sends an email containing a malicious JavaScript payload to the target [T1566]. Through exploitation of CVE-2025-66376, this JavaScript payload is immediately executed once the user views the malicious email [T1203], such as the one shown in Figure 1, in the ZCS webmail platform. Since at least November 2025, LAUNDRY BEAR began sending these phishing emails from victim infrastructure through compromised accounts [T1199], as shown in the email metadata in Figure 2. These compromised accounts were likely previous victims of this, or another LAUNDRY BEAR, campaign and their use is intended to further obfuscate and frustrate anti-phishing tools and training.

According to the National Vulnerability Database (NVD), CVE-2025-66376 was initially published on 5 January 2026. This vulnerability allows for execution of a JavaScript payload included in email content due to improper sanitization of Cascading Style Sheet’s (CSS) @import directives within an email [5]. Because the activity attributed to this campaign began in July 2025—months before Synacor released a patch and the CVE was published—the payload initially exploited a zero-day vulnerability at that time [T1587.004].  

Utilization of a zero-day exploit within this campaign demonstrates the ability for even emerging threat groups like LAUNDRY BEAR to operationalize novel exploits into a highly successful capability.

Hidden in LAUNDRY BEAR’s email is a Base64 encoded payload within the “onload” field of a Scalable Vector Graphics (SVG) element [T1027.017], as shown in Figure 3. Leading up to the inclusion of this payload in the SVG element are various instances of @import directives, as required to leverage CVE-2025-66376. This payload includes an XOR encrypted final script encoded in a Base64 inner payload (see Figure 3) [T1027.013]. The outer payload decodes and decrypts the inner payload using an XOR function and a hardcoded key and then executes the script contained within the inner payload containing the collection and exfiltration logic. By changing the key used for the XOR encryption of the inner payload or adding additional @import directives with non-functional code [T1027.010], LAUNDRY BEAR can easily generate new payloads that bypass basic threat detection signatures. This malicious payload attempts to collect and exfiltrate information in 12 asynchronous stages [T1119]. The stages in order of appearance within the payload are as follows:

1. sendStartPing,
2. gather_email,
3. gather_environment,
4. gather_2fa_codes,
5. gather_app_password,
6. gather_device_status,
7. gather_oauth_consumers,
8. gather_autocomplete_password,
9. enable_mail_protocols,
10. gather_gal,
11. sendArchives, and
12. sendFinishPing. 

Use of a zero-day exploit within this campaign demonstrates the ability for even emerging threat groups like LAUNDRY BEAR to operationalize novel exploits into a highly successful capability [T1587].

Persistence and credential access

To establish sustained persistence into the victim’s email account, the script attempts to modify account preferences and collect authentication information. Any collected credentials are later exfiltrated, as further described in the Exfiltration section below. Other campaigns attributed to LAUNDRY BEAR also demonstrated the group’s ability to circumvent multi-factor authentication through session token replay [T1550.004], and the Zimbra campaign follows a similar trend.

The script used in this campaign tries to discover the victim’s email address during the gather_email stage [T1087]. The script searches for this email address in two ways. First, it examines the batchInfoResponse variable, which an HTML script element on the webpage can define, for an email address. Even if the script finds an email address there, it also checks whether it acquired a Cross-Site Request Forgery (CSRF) token as described later in the Collection section of this advisory. If so, the script uses the “GetIdentitiesRequest” Simple Object Access Protocol (SOAP) command under the “ZimbraAccount” namespace to determine the victim’s email address [T1185] and then exfiltrates it. However, if the script does not have a CSRF token or the SOAP request fails, the script exfiltrates the email value recovered from the first method instead. If both attempts fail to capture the victim’s email, the script sends a JavaScript Object Notation (JSON) payload with a key of “email” and value of null over HTTPS and does not attempt DNS exfiltration.

During the gather_autocomplete_password stage, the script attempts to collect the victim’s saved password via the autocomplete feature of the victim’s password manager. The script injects two HTML div elements requesting login credentials onto the page outside of the victim’s view, as shown in Figure 4 and Figure 5. After waiting five seconds, the script then attempts to extract the password provided automatically by the password manager from the input element shown in Figure 4. If there is no value in that input field, it checks the password input field shown in Figure 5. If neither input field contains a value, a JSON payload with a key of “autocomplete_password” and value of null is sent over HTTPS and DNS exfiltration is not attempted.

LAUNDRY BEAR almost certainly relies on a mail client using the Internet Message Access Protocol (IMAP) for persistent access to the victim’s mailbox. During the enable_mail_protocols stage, a SOAP request leveraging the “ModifyPrefsRequest” command under the “ZimbraAccount” namespace is sent. This request attempts to set the “zimbraPrefImapEnabled” preference to TRUE. While the default setting for “zimbraPrefImapEnabled” is not well documented, this action is almost certainly intended to ensure that IMAP access to the victim’s mailbox is enabled.

ZCS does not support 2FA for some mail clients, including IMAP. To support users who rely on IMAP clients, ZCS allows for the generation of Application Passcodes. Application Passcodes are randomly generated passwords that can be used for clients that cannot support the normal 2FA process to authenticate. During the gather_app_password stage, the script makes a SOAP request using the “CreateAppSpecificPasswordRequest” command under the “ZimbraAccount” namespace to create a new Application Passcode [T1556.006]. The SOAP request uses “ZimbraWeb” as the name of the application.

Additionally, the script also attempts to collect 2FA tokens. During the gather_2fa_codes stage, the script makes a SOAP request using the “GetScratchCodesRequest” command under the “ZimbraAccount” namespace. The script then attempts to exfiltrate any non-null 2FA codes collected this way. The number of codes can vary, and each code is exfiltrated to Flowerbed individually.

Collection

As demonstrated in the Persistence and credential access section, this script relies heavily on SOAP requests to collect victim information. To make these requests, the script aims to acquire the victim’s current CSRF token, which it attempts to access within the webpage’s local storage using localStorage.getItem("csrfToken"). If the script is unable to acquire this CSRF token, it will be unable to make any SOAP requests. In addition to the SOAP commands documented in the Persistence and credential access section, other SOAP commands executed to collect victim information are shown in Table 1.

The script attempts to collect the victim’s GAL through brute force by searching for each two-character combination from a character set of “abcdefghijklmnopqrstuvwxyz1234567890.-_”. These queries are conducted using 20 batches of SOAP requests with 77 “SearchGalRequest” SOAP commands in each batch except for the last request containing only 58.

During the gather_environment stage, the script attempts to determine which type of ZCS webmail client the victim is using. The script checks the user’s current URL to determine the client type being used, checking for certain indicators (shown in Table 2) to determine the client type. The corresponding value is then used as the payload when exfiltrating the client type.

As part of collection, the script attempts to harvest any emails not marked as “junk” from the last 90 days from the victim’s account. Emails are collected daily by an HTTP GET request to the URL path, “/home/~/?fmt=tgz&meta=0&query=date:-{DAY_OFFSET}d AND (not in:junk)”. The {DAY_OFFSET} value would be between 0 and 89 representing how many days ago the email was sent or received. To prevent redundant collection and exfiltration of emails, a variable with a name based on the email date being queried, using a format of zd_comp_YYYY-MM-DD, and value of true, is saved to the window.top.localStorage property. This variable is saved regardless of whether the email is successfully exfiltrated.  

According to Mozilla documentation, if the user is not in a private browsing session, any data stored to localStorage does not typically expire. This means that if the user happens to execute the script again from the same computer, the script avoids attempting to re-exfiltrate previously captured emails. However, the script always attempts to pull any emails with a {DAY_OFFSET} of zero. In other words, the script always pulls emails sent or received the same day it is run. After email results are returned from the query for each day of email activity, those results are then passed to Flowerbed as described in the Exfiltration section.

The script also provides LAUNDRY BEAR with telemetry on any errors that occur during the collection process. This is accomplished by executing any collection or exfiltration code through helper functions that contain error handling logic. If an error occurs, a payload containing information on the error itself, the context of the error happening, and the stage in which the error occurred is sent to Flowerbed as described in the Exfiltration section below. For cases where the error occurs within a SOAP request, “:api” is concatenated to the stage value in the payload. If an error occurs during the batch SOAP requests that occur when collecting the GAL of the victim, the stage value will use a format of gather_gal:{VAL}:api. The {VAL} placeholder indicates which batch request, a number from 0 to 19, the error occurred in. Errors that occur during the password autocomplete interception process will use “gather_autocomplete_password:dom” for the stage value. Finally, if an error occurs when attempting to collect or exfiltrate a specific day’s emails, the stage will include which day the error occurred on, using the previously defined placeholder {DAY_OFFSET}, with a format of sendArchive:day-{DAY_OFFSET}.

Exfiltration

At the end of each stage in the collection process, the script attempts to exfiltrate acquired information to Flowerbed. The script primarily relies on two forms of data exfiltration: DNS [T1048.003] and HTTPS. Some information is exfiltrated over both the DNS and HTTPS channels.

Prior to exfiltration, a randomized 10- or 11-character alphanumeric string is generated as an identifier for the victim. This identifier is included in the URL of both the DNS- and HTTPS-based exfiltration.  

DNS exfiltration

DNS exfiltration occurs through DNS A record queries. To ensure data exfiltrated through DNS is not corrupted when traversing through non-actor-controlled DNS infrastructure, Ulej maintains compliance with RFC 1035, Domain Names - Implementation and Specification, specifically accounting for the case insensitivity and subdomain length requirements. Base32 encoding is used to create a case-insensitive payload. Once the payload is encoded, a period (“.”) is added every 60 characters to ensure each subdomain is under 63 characters long. The script then creates a new image object sourced from a URL with the scheme defined in Figure 6. Any traffic involving DNS exfiltration will have “d-“ prefixing the victim identifier, and the subdomain immediately following indicates the type of information being exfiltrated.

When the script generates an image object, the browser tries to retrieve the complete domain of the URL specified as the source of the image. This triggers a DNS request sent to the actor-controlled server and processed by Flowerbed. Table 3 lists both the information exfiltrated via DNS and their corresponding data type identifiers in the DNS queries.  

HTTPS exfiltration

Any information exfiltrated via DNS is also exfiltrated through HTTPS, as well as additional data including email content, contacts, attachments, and error logging information. By using Let’s Encrypt certificates, this group can quickly deploy new infrastructure and leverage encrypted HTTPS communications with valid server certificates when exfiltrating information from the victim’s environment. The HTTPS exfiltration capability only uses two HTTP content types, defined in Table 4. Traffic associated with HTTPS exfiltration will use the URL scheme shown in Figure 7.  

Some of the data transmitted via HTTPS uses the standard JSON content type format. The script includes the information in a POST request to actor-controlled infrastructure.  

Table 5 provides a summary of the JSON-based exfiltration.

The script transmits all HTTPS exfiltration not identified in Table 5 using the Octet-Stream content type as binary data. The POST requests for this method include a filename in the “X-Filename” header. Traditionally, developers use headers prefixed with “X-” to denote custom headers that do not follow a defined standard. The purpose of including this header remains unclear since the Catcher capability ignores the provided filename when saving the data. Table 6 summarizes the data exfiltrated in this format.

The script sends all exfiltrated data identified in Table 6 to the Catcher service exactly as received from the SOAP request in a JSON payload, except for email exfiltration. For email exfiltration, the script sends it as a GZIP compressed archive [T1560]. Although most of the exfiltration consists of valid JSON, the script still attempts to exfiltrate all information identified in Table 6 using the application/octet-stream content typing rather than application/json.

At the beginning and end of the collection and exfiltration activity, during the sendStartPing and sendFinishPing stages respectively, the script submits a POST request with a JSON payload to indicate that the script is starting or finishing execution. Throughout execution, the script also logs error events and send the logs using similar JSON payloads. The script sends the JSON in a POST request to the URL documented in Figure 2, using a URL path of “/v/p” and with a “subtype” key that shows which type of action it logged (start, finish, or error).  

Catcher

Ulej exfiltrates information to Flowerbed to be handled by a service named Catcher. Catcher is a containerized Python application, running in Docker as part of Flowerbed, which is detailed in the Resource development section. It receives exfiltrated data and temporarily stores it, enabling its eventual transfer to infrastructure designed for long-term, secure storage.

Catcher acts as an HTTP server over port 8000 and a DNS server on port 53. As described in the Resource development section, the Flowerbed project uses an additional Docker container running an Nginx reverse proxy to enable HTTPS support. This reverse proxy uses a certificate generated by Let’s Encrypt and forwards all traffic with an SNI containing “*.i.*” to port 8000 within the Catcher container.

The DNS service can accept A, AAAA, MX, TXT, and CAA queries. For any MX, AAAA, or CAA queries, the server will always provide an empty response. The system only supports TXT records as needed to process Automatic Certificate Management Environment (ACME) requests, which enable the assignment of Let’s Encrypt certificates. If the server receives an A query, Catcher will always respond with the public IP address of the Flowerbed server.  

However, if a query includes a domain formatted as shown in Figure 6 and Figure 7, the service saves a log file in JSON format to disk containing the following details of the DNS query:

• Time of query,
• Source IP address for query,
• Queried domain, and
• Type of query.

The HTTP server typically responds with OK, except in cases where the path is “pixel.gif” when the response contains a 1x1 gif image with a SHA-256 hash of ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629. Like the DNS service, the HTTP service will only log entries when the domain found in the host header of the request follows the expected formatting as seen in Figure 6 and Figure 7. As the HTTPS exfiltration uses non-standardized binary and JSON-formatted payloads when exfiltrating to Catcher, Catcher will check the content type of the request. If the content type is set to “application/json”, Catcher encodes the data in Base64 and includes it in the JSON log entry written to disk. If the content type is set to any other value, Catcher leaves the Base64 payload in the JSON log entry blank and saves the payload to a separate file with the same filename as the JSON log entry with a “.bin” file extension. An HTTPS exfiltration event causes Catcher to save a JSON formatted log file to disk containing the following information from the HTTP request:

• Time,
• Source IP address,
• Request method,
• Host,
• Path,
• Query string,
• Headers, and
• Base64 payload.

These JSON event log files and binary output files are then initially saved to the directory /root/hits/tmp and later moved to the /root/hits/ready directory once processed. This prevents incomplete files, which are still being uploaded to Catcher, from premature exfiltration from the server. Approximately every 60 seconds, a likely automated workflow establishes a Secure Shell (SSH) connection with the server hosting Flowerbed for a few seconds, almost certainly exfiltrating the data processed by Catcher to non-public-facing infrastructure. The command in Figure 8 also executes hourly to remove all files last modified at least two days ago from the /root/hits/ready directory.

Response strategies

Mitigations

In many cases, by the time an organization identifies a compromise related to this campaign, numerous sensitive and proprietary emails have already been exfiltrated. The significant risk posed by this cyber threat emphasizes the importance for organizations that use ZCS and other similar webmail solutions to take proactive steps to mitigate this risk.

All organizations that use the ZCS webmail service should immediately prioritize ensuring that their ZCS is not running a vulnerable version. A patch for CVE-2025-66376 was released for both 10.1.13 and 10.0.18 versions of ZCS [D3-AH]. If immediate patching is not feasible, organizations should advise employees to use alternative mail clients to access email and avoid using the Classic ZCS webmail client until ZCS is updated to a non-vulnerable version [d3f:Isolate].

System administrators should closely monitor any Internet-connected ZCS or other email systems and the workstations that access those systems and promptly apply available software updates [D3-AH]. Administrators can maintain awareness of active vulnerability exploitation by referencing open source resources, including CISA’s Known Exploited Vulnerabilities Catalog and NCSC-UK’s Responding to active exploitation of vulnerabilities guidance.

Organizations should consider using a third-party authentication service that supports passkeys for authentication to mediate access to ZCS and other services that do not natively support passkeys. By doing so, organizations can work to eliminate the possibility of automated password collection from autocomplete or password reuse [D3-CH]. However, Application Passcodes may still be necessary and should be monitored closely.  

Organizations should implement network monitoring capabilities with collection and short-term retention of packet capture or NetFlow data and maintain log collection and storage [CPG 3.Q]. This will allow organizations to monitor for and identify suspicious network activity [CPG 4.B], such as:

• Significant amounts of outbound data being sent to IPs associated with VPS providers not used by the organization [D3-NTA];
• Frequent DNS queries for a suspicious domain with seemingly random subdomains [D3-DNSTA];
• A sudden spike of connections to a server associated with a recently established domain [D3-NTCD]; and  
• Connections to internal services, such as webmail, from VPN providers frequently leveraged by this group for nefarious activity, such as Mullvad VPN [D3-NTCD].

Additionally, for organizations that can inspect the content of outbound HTTPS connections via break-and-inspect infrastructure, security teams should identify traffic matching the characteristics described in the Exfiltration section of this advisory.

Indicators of compromise (IOCs)

Flowerbed infrastructure

The following indicators have been attributed to use by LAUNDRY BEAR for their campaign targeting ZCS’s webmail service as of the publication of this advisory. (Disclaimer: Due to the frequency of operational structure changes by this group, these indicators are intended solely for historic attribution purposes. Some indicators, such as IPs, compromised emails, and domains, may be outdated, so organizations should check for current activity before acting on these IOCs.) Table 7 provides details about the server infrastructure used to host Flowerbed, and Table 8 lists the corresponding SHA-1 hash values for the Let’s Encrypt certificates used by that infrastructure [D3-IAA].

LAUNDRY BEAR has used the following email addresses to procure resources used for this campaign:

• ivanka.zurabishvili@proton[.]me,
• zmul1@buildandconsulting[.]com,
• garrysmithme@pinmx[.]net, and
• hostingclient@pinmx[.]net.

Phishing distribution

LAUNDRY BEAR primarily relied on ProtonMail for distribution of malicious email. However, as stated above, LAUNDRY BEAR’s more recent efforts likely have shifted to distributing the payload through previous victims.  

The following email addresses have distributed payloads attributed to this campaign:

• c.laurent.ejfa@proton[.]me,
• j.moreau.epsc@proton[.]me,
• liberty.insights@proton[.]me,
• certain email addresses (presumably compromised) at the isofts.kiev[.]ua domain (i.e., ending with @isofts.kiev[.]ua), and
• certain email addresses (presumably compromised) at the navs.edu[.]ua domain (i.e., ending with @navs.edu[.]ua).

Additionally, the following are SHA-256 hashes of email samples containing the malicious payload attributed to this campaign:

• 98df604ecc57f884a2e6ce3266a0013ad64455cac48442c2312cfa4765007aaf,
• 60db9abae75cd8ccc49dd7ea5feb41677566dcd442f12ebc5745ffd2810fb874,
• b1f5beb1175fc5c7d1806a2f0d900eb124c54f0286c5c52b66eea7a6633adb1d, and
• 1517b3caa495f6c4e832df9c75fc94667e3c233773f7fa4e056d5e30e5ead760.

Post-compromise artifacts

Currently, the script does not remove artifacts. This leaves additional opportunities to identify victims of this activity. While emphasis should always be placed on consistent monitoring of network traffic and endpoint activity, there are a variety of persistent artifacts described below that can be used to identify victims of this campaign.

This Ulej capability relies on creating a significant number of SOAP requests to collect account information for exfiltration. ZCS logs from these requests are stored, by default, in the /opt/zimbra/log/mailbox.log file [D3-PA]. A significant amount of SOAP request activity that aligns with what was described in the Persistence and credential access and Collection sections of this advisory could indicate a potential compromise. Specific examples of high-risk SOAP request activity might include:

• Many SearchGalRequest command requests from a single user over a short period of time;
• Use of the CreateAppSpecificPasswordRequest command, especially in cases where it is creating an Application Passcode named “ZimbraWeb”; and
• Use of the GetScratchCodesRequest command.

While LAUNDRY BEAR uses the localStorage property to track what days had emails previously exfiltrated, defenders can use this property to identify victims of this campaign and determine the scope of exfiltrated information [D3-PA]. Review of the items stored in that property for an organization’s ZCS webmail client page on an endpoint device could indicate compromise if there are items named with a format of zd_comp_YYYY-MM-DD, as explained in the Collection section of this advisory.

While Application Passcodes have non-malicious purposes, in this case instances of these passcodes with the name “ZimbraWeb” are almost certainly malicious. The ZCS webmail application can support 2FA natively and does not require the use of an Application Passcode, so there is no reason that there should be one named “ZimbraWeb.”

In instances where organizations identify victims of this campaign, they should also examine the inbox of the suspected victim for the original phishing email [D3-MA]. If an email that has a payload exploiting CVE-2025-66376 is discovered, steps should be taken immediately to identify and quarantine other instances of emails with similar body content, senders, and subject lines to prevent further exploitation and exfiltration.  

Remediation

In the event an organization identifies activity associated with this campaign, that organization should take steps to minimize further exploitation. The organization should consider requesting that employees minimize use of the ZCS webmail client until the organization updates to a patched version that is not vulnerable to CVE-2025-66376.

Organizations should use identifiers from the IOCs section of this report to identify any individuals compromised by this campaign and record the date(s) of compromise(s) to determine the scale and scope of emails exfiltrated.

All users from the organization should have all Application Passcodes and 2FA scratch keys revoked. Affected organizations should require all employees to change passwords in line with establishing minimum password strength requirements [CPG 3.B] and creating unique credentials [CPG 3.C], specifically noting that compromised employees might have had any password stored in a password manager exfiltrated.

Works cited

[1] Netherlands General Intelligence and Security Service (AIVD) and Netherlands Defence Intelligence and Security Service (MIVD). AIVD and MIVD identify a new Russian cyber threat actor. 2025. https://www.aivd.nl/site/binaries/site-content/collections/documents/2025/05/27/aivd-en-mivd-onderkennen-nieuwe-russische-cyberactor/Advisory+AIVD+en+MIVD+Public+report+on+new+cyber+actor.pdf

[2] Microsoft Corporation. New Russia-affiliated actor Void Blizzard targets critical sectors for espionage. 2025. https://www.microsoft.com/en-us/security/blog/2025/05/27/new-russia-affiliated-actor-void-blizzard-targets-critical-sectors-for-espionage/

[3] Palo Alto Networks Unit 42. Russian Global Webmail Espionage. 2026. https://unit42.paloaltonetworks.com/russian-webmail-espionage/ 

[4] Proofpoint. TA488 Targets Zimbra Mailservers with Half-Click Exploits. 2026. https://www.proofpoint.com/us/blog/threat-insight/ta488-zcs-exploit

[5] Seqrite. Operation GhostMail: Russian APT exploits Zimbra Webmail to Target Ukraine State Agency. 2026. https://www.seqrite.com/blog/operation-ghostmail-zimbra-xss-russian-apt-ukraine/  

Footnotes

¹ Národní úřad pro kybernetickou a informační bezpečnost
² Forsvarets Efterretningstjeneste
³ Välisluureamet
⁴ Sotilastiedustelu
⁵  Suojelupoliisi
⁶ Direction générale de la sécurité intérieure
⁷ Agence nationale de la sécurité des systèmes d’information
⁸ Agenzia Informazioni e Sicurezza Esterna
⁹ Agenzia Informazioni e Sicurezza Interna
¹⁰ Serviciul de Informații și Securitate al Republicii Moldova
¹¹ Agencja Wywiadu
¹² Służba Kontrwywiadu Wojskowego
¹³ Centro Nacional de Inteligencia
¹⁴ Nationellt Cybersäkerhetscenter
¹⁵ MITRE and ATT&CK are registered trademarks of The MITRE Corporation. MITRE D3FEND is a trademark of The MITRE Corporation.

Acknowledgements

The authoring agencies acknowledge the contributions to this advisory from Palo Alto Networks Unit 42 and Proofpoint.

Disclaimer of endorsement

The information and opinions contained in this document are provided "as is" and without any warranties or guarantees. Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favoring by the United States Government, and this guidance shall not be used for advertising or product endorsement purposes.

Organizations have no obligation to respond or provide information back to the authoring organizations in response to this joint advisory. If, after reviewing the information provided, an organization decides to provide information to the authoring organizations, reporting must be consistent with all applicable laws and policies.

Purpose

This document was developed in furtherance of the authoring agencies’ cybersecurity missions, including their responsibilities to identify and disseminate threats, and to develop and issue cybersecurity specifications and mitigations. This information may be shared broadly to reach all appropriate stakeholders.

Contact

Appendix A: MITRE ATT&CK tactics and techniques

See Table 9 through Table 19 for all the threat actor tactics and techniques referenced in this advisory.

Appendix B: MITRE D3FEND countermeasures

See Table 20 for a mapping of several of the cybersecurity countermeasures mentioned in this advisory.

Tags: #Chrome | #Cyber Crime | #Malware

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While app performance is often equated with a smooth UI and fast start times, memory serves as the silent foundation upon which these visible metrics are built. It's no secret that we're seeing a shift where device memory is more important than ever. Not only have we made strides in Android memory optimizations with Android 17, we're providing the tooling and API support to help you stay ahead of stricter memory requirements later this year.

To ensure device stability, starting in Android 17, the system will begin enforcing app memory limits based on the device's total RAM. If an app exceeds those limits, Android will kill the process with no associated stack trace.

Optimize image loading

Detect and fix memory leaks with Android Studio

Memory leaks in Android occur when your code holds onto an object's reference long after its lifecycle has ended. This prevents the Garbage Collector (GC) from reclaiming that memory, eventually leading to sluggish performance or OutOfMemoryError (OOM).

Android Studio Panda 3 features a dedicated LeakCanary profiler task, allowing developers to analyze real-time memory leaks and map traces within the IDE.

The LeakCanary profiler task in Android Studio actively moves the memory leak analysis from your device to your development machine, resulting in a significant performance boost during the leak analysis phase as compared to on-device leak analysis.

Additionally, the leak analysis is now contextualized within the IDE and fully integrated with your source code, providing features like go to declaration and other helpful code connections that drastically reduce the friction and time required to investigate and fix memory leaks.

Trim memory when app leaves visible state

Android can reclaim memory from your app or stop your app entirely if necessary to free up memory for critical tasks, as explained in Overview of memory management. Android will usually reclaim memory from your app when it’s not visible to the user, such as by discarding some of your app’s code and data pages in memory or compressing your heap allocations. When the user resumes your app and your app tries to access some memory that’s been reclaimed, the OS will swap that memory back in on demand. This swapping behavior can be slow, and cause unexpected jank or stutters in your app.

If you leave it to the OS to decide what memory to reclaim from your app, you may find that the OS reclaimed memory that you’ll need shortly after resuming your app. Instead, your app can voluntarily discard memory allocations that it can regenerate later, on demand and at a low cost. To do so, you can implement the ComponentCallbacks2 interface. You can implement onTrimMemory in your Activity, Fragment, Service, or even your custom Application class. Using it in the Application class is highly effective for global cache management.

The provided onTrimMemory() callback method notifies your app of lifecycle or memory-related events that present a good opportunity for your app to voluntarily reduce its memory usage.

In terms of memory lifecycle management, your implementation should focus exclusively on TRIM_MEMORY_UI_HIDDEN and TRIM_MEMORY_BACKGROUND. Since Android 14, the system has ceased delivering notifications for other legacy constants, which were formally deprecated in Android 15.

TRIM_MEMORY_UI_HIDDEN: This signal indicates that your application's UI has transitioned out of the user's view. This provides an opportunity to release substantial memory allocations tied strictly to the interface—such as Bitmaps, video playback buffers, or complex animation resources.

TRIM_MEMORY_BACKGROUND: At this level, your process is residing in the background and is now a candidate for termination to satisfy the system's global memory needs. To extend the duration your process remains in the cached state, and reduce the number of app cold starts, you should aggressively release any resources that can be easily reconstructed once the user resumes their session.

import android.content.ComponentCallbacks2
// Other import statements.

class MainActivity : AppCompatActivity(), ComponentCallbacks2 {

    /**
     * Release memory when the UI becomes hidden or when system resources become low.
     * @param level the memory-related event that is raised.
     */
    override fun onTrimMemory(level: Int) {

        if (level >= ComponentCallbacks2.TRIM_MEMORY_UI_HIDDEN) {
            // Release memory related to UI elements, such as bitmap caches.
        }

        if (level >= ComponentCallbacks2.TRIM_MEMORY_BACKGROUND) {
            // Release memory related to background processing, such as by
            // closing a database connection.
        }
    }
}

Note: The onTrimMemory integration may depend on SDK support. For instance, certain games rely on their game engine to enable this capability. Please check out the game memory optimization documents.

Advanced memory observability with ProfilingManager

To catch and diagnose memory issues in the field that cannot be reproduced locally, you should leverage the ProfilingManager API. Introduced in Android 15, this advanced observability API allows you to programmatically collect real-user Perfetto profiles.

For teams that lack a dedicated infrastructure to manage and host performance artifacts, Crashlytics is exploring a specialized solution to streamline this workflow. They are inviting developers to provide feedback.

Android 17 introduces new event-driven triggers, most notably TRIGGER_TYPE_OOM and TRIGGER_TYPE_ANOMALY:

• The OOM trigger automatically collects a Java heap dump at the exact moment an OutOfMemoryError crash occurs, providing precise allocation states. A collected OOM profile is provided the next time the app starts and registers the registerForAllProfilingResults callback.
• The Anomaly trigger detects severe performance issues, such as excessive binder spam or breached memory thresholds. The memory anomaly delivers a heap dump just prior to the system terminating the app.

  val profilingManager = 
applicationContext.getSystemService(ProfilingManager::class.java)
    val triggers = ArrayList()  


    triggers.add(ProfilingTrigger.Builder(
                 ProfilingTrigger.TRIGGER_TYPE_ANOMALY))
    val mainExecutor: Executor = Executors.newSingleThreadExecutor()
    val resultCallback = Consumer { profilingResult ->
        if (profilingResult.errorCode != ProfilingResult.ERROR_NONE) {
            // upload profile result to server for further analysis          
            setupProfileUploadWorker(profilingResult.resultFilePath)
        } 

    profilingManager.registerForAllProfilingResults(mainExecutor, resultCallback)
    profilingManager.addProfilingTriggers(triggers)

Once you’ve collected the heap dump, you can download the profile from the server, or locally via adb pull and drag and drop the file into the Perfetto UI. To streamline your memory debugging workflow, use the Heap Dump Explorer, this is the new default view for heap dumps in Perfetto UI. This tool provides an intuitive interface for inspecting Java heap dumps, allowing you to visualize object allocation hierarchies, compute retained memory sizes, and identify the shortest path from garbage collection root. By leveraging the Heap Dump Explorer, you can rapidly pinpoint memory leaks, bloated retained objects such as excessive bitmap allocations, and analyze heap object allocations all in one place.

Conclusion

Optimizing bytecode with R8, adopting image loading best practices, and resolving memory leaks are critical steps toward delivering a high-quality user experience while managing resources effectively under pressure. Adopting these proactive measures helps maintain app stability and performance, preventing unexpected terminations while safeguarding user context. To further your performance expertise, explore our revised memory guidance.

The Cybersecurity and Infrastructure Security Agency (CISA) is releasing this advisory in response to ransomware actors leveraging unpatched instances of a vulnerability in SimpleHelp Remote Monitoring and Management (RMM) to compromise customers of a utility billing software provider. This incident reflects a broader pattern of ransomware actors targeting organizations through unpatched versions of SimpleHelp RMM since January 2025.

SimpleHelp versions 5.5.7 and earlier contain several vulnerabilities, including CVE-2024-57727—a path traversal vulnerability.¹ Ransomware actors likely leveraged CVE-2024-57727 to access downstream customers’ unpatched SimpleHelp RMM for disruption of services in double extortion compromises.¹ 

CISA added CVE-2024-57727 to its Known Exploited Vulnerabilities (KEV) Catalog on Feb. 13, 2025.

CISA urges software vendors, downstream customers, and end users to immediately implement the Mitigations listed in this advisory based on confirmed compromise or risk of compromise.

Download the PDF version of this report:

Mitigations

CISA recommends organizations implement the mitigations below to respond to emerging ransomware activity exploiting SimpleHelp software. These mitigations align with the Cross-Sector Cybersecurity Performance Goals (CPGs) developed by CISA and the National Institute of Standards and Technology (NIST). The CPGs provide a minimum set of practices and protections that CISA and NIST recommend all organizations implement. CISA and NIST based the CPGs on existing cybersecurity frameworks and guidance to protect against the most common and impactful threats, tactics, techniques, and procedures. Visit CISA’s CPGs webpage for more information on the CPGs, including additional recommended baseline protections. These mitigations apply to all critical infrastructure organizations.

Vulnerable Third-Party Vendors

If SimpleHelp is embedded or bundled in vendor-owned software or if a third-party service provider leverages SimpleHelp on a downstream customer’s network, then identify the SimpleHelp server version at the top of the file <file_path>/SimpleHelp/configuration/serverconfig.xml. If version 5.5.7 or prior is found or has been used since January 2025, third-party vendors should:

1. Isolate the SimpleHelp server instance from the internet or stop the server process.
2. Upgrade immediately to the latest SimpleHelp version in accordance with SimpleHelp’s security vulnerability advisory.²
3. Contact your downstream customers to direct them to take actions to secure their endpoints and undertake threat hunting actions on their network.

Vulnerable Downstream Customers and End Users

Determine if the system is running an unpatched version of SimpleHelp RMM either directly or embedded in third-party software.

SimpleHelp Endpoints

Determine if an endpoint is running the remote access (RAS) service by checking the following paths depending on the specific environment:

• Windows: %APPDATA%\JWrapper-Remote Access
• Linux: /opt/JWrapper-Remote Access
• MacOs: /Library/Application Support/JWrapper-Remote Access

If RAS installation is present and running, open the serviceconfig.xml file in <file_path>/JWrapper-Remote Access/JWAppsSharedConfig/ to determine if the registered service is vulnerable. The lines starting with <ConnectTo indicate the server addresses where the service is registered.

SimpleHelp Server

Determine the version of any SimpleHelp server by performing an HTTP query against it. Add /allversions (e.g., https://simple-help.com/allversions) to query the URL for the version page. This page will list the running version.

If an unpatched SimpleHelp version 5.5.7 or earlier is confirmed on a system, organizations should conduct threat hunting actions for evidence of compromise and continuously monitor for unusual inbound and outbound traffic from the SimpleHelp server. Note: This is not an exhaustive list of indicators of compromise.

1.  Refer to SimpleHelp’s guidance to determine compromise and next steps.³
2. Isolate the SimpleHelp server instance from the internet or stop the server process.
3. Search for any suspicious or anomalous executables with three alphabetic letter filenames (e.g., aaa.exe, bbb.exe, etc.) with a creation time after January 2025. Additionally, perform host and network vulnerability security scans via reputable scanning services to verify malware is not on the system.
4. Even if there is no evidence of compromise, users should immediately upgrade to the latest SimpleHelp version in accordance with SimpleHelp’s security vulnerabilities advisory.⁴

If your organization is unable to immediately identify and patch vulnerable versions of SimpleHelp, apply appropriate workarounds. In this circumstance, CISA recommends using other vendor-provided mitigations when available. These non-patching workarounds should not be considered permanent fixes and organizations should apply the appropriate patch as soon as it is made available.

Encrypted Downstream Customers and End Users

If a system has been encrypted by ransomware:

1. Disconnect the affected system from the internet.
2. Use clean installation media (e.g., a bootable USD drive or DVD) to reinstall the operating system. Ensure the installation media is free from malware.
3. Wipe the system and only restore data from a clean backup. Ensure data files are obtained from a protected environment to avoid reintroducing ransomware to the system.

CISA urges you to promptly report ransomware incidents to a local FBI Field Office, FBI’s Internet Crime Compliant Center (IC3), and CISA via CISA’s 24/7 Operations Center (report@cisa.gov or 1-844-Say-CISA).

Proactive Mitigations to Reduce Risk

To reduce opportunities for intrusion and to strengthen response to ransomware activity, CISA recommends customers of vendors and managed service providers (MSPs) implement the following best practices:

• Maintain a robust asset inventory and hardware list [CPG 1.A].
• Maintain a clean, offline backup of the system to ensure encryption will not occur once reverted. Conduct a daily system backup on a separate, offline device, such as a flash drive or external hard drive. Remove the device from the computer after backup is complete [CPG 2.R].
• Do not expose remote services such as Remote Desktop Protocol (RDP) on the web. If these services must be exposed, apply appropriate compensating controls to prevent common forms of abuse and exploitation. Disable unnecessary OS applications and network protocols on internet-facing assets [CPG 2.W].
• Conduct a risk analysis for RMM software on the network. If RMM is required, ask third-party vendors what security controls are in place.
• Establish and maintain open communication channels with third-party vendors to stay informed about their patch management process.
• For software vendors, consider integrating a Software Bill of Materials (SBOM) into products to reduce the amount of time for vulnerability remediation.
  • An SBOM is a formal record of components used to build software. SBOMs enhance supply chain risk management by quickly identifying and avoiding known vulnerabilities, identifying security requirements, and managing mitigations for vulnerabilities. For more information, see CISA’s SBOM page.

Resources

• Health-ISAC:Threat Bulletin: SimpleHelp RMM Software Leveraged in Exploitation Attempt to Breach Networks
• Arctic Wolf: Arctic Wolf Observes Campaign Exploiting SimpleHelp RMM Software for Initial Access
• CISA: #StopRansomware Guide

Reporting

Your organization has no obligation to respond or provide information back to FBI in response to this advisory. If, after reviewing the information provided, your organization decides to provide information to FBI, reporting must be consistent with applicable state and federal laws.

FBI is interested in any information that can be shared, to include boundary logs showing communication to and from foreign IP addresses, a sample ransom note, communications with threat actors, Bitcoin wallet information, decryptor files, and/or a benign sample of an encrypted file.

Additional details of interest include a targeted company point of contact, status and scope of infection, estimated loss, operational impact, transaction IDs, date of infection, date detected, initial attack vector, and host- and network-based indicators.

CISA and FBI do not encourage paying ransom as payment does not guarantee victim files will be recovered. Furthermore, payment may also embolden adversaries to target additional organizations, encourage other criminal actors to engage in the distribution of ransomware, and/or fund illicit activities. Regardless of whether you or your organization have decided to pay the ransom, FBI and CISA urge you to promptly report ransomware incidents to FBI’s Internet Crime Complain Center (IC3), a local FBI Field Office, or CISA via the agency’s Incident Reporting System or its 24/7 Operations Center (report@cisa.gov) or by calling 1-844-Say-CISA (1-844-729-2472).

SimpleHelp users or vendors can contact support@simple-help.com for assistance with queries or concerns.

Disclaimer

The information in this report is being provided “as is” for informational purposes only. CISA does not endorse any commercial entity, product, company, or service, including any entities, products, or services linked within this document. Any reference to specific commercial entities, products, processes, or services by service mark, trademark, manufacturer, or otherwise, does not constitute or imply endorsement, recommendation, or favor by CISA.

Version History

June 12, 2025: Initial version.

Notes

1. Anthony Bradshaw, et. al., “DragonForce Actors Target SimpleHelp Vulnerabilities to Attack MSP, Customers,” Sophos News, May 27, 2025, https://news.sophos.com/en-us/2025/05/27/dragonforce-actors-target-simplehelp-vulnerabilities-to-attack-msp-customers/.
2. For instructions for upgrading to the latest version of SimpleHelp, see SimpleHelp’s security vulnerability advisory.
3. To determine possibility of compromise and next steps, see SimpleHelp’s guidance.
4. For instructions for upgrading to the latest version of SimpleHelp, see SimpleHelp’s security vulnerability advisory.

In this post we walk through what folks have found on their journey to learn the Rust programming language with ups and downs covered.

As a disclaimer, LLMs (Large Language Models) come up in this post because our interviewees brought them up. We're scoping discussion to their use as a learning tool, covering research and example generation, not broader questions about AI (Artificial Intelligence) in software development.

Many paths to needing Rust

The interviews surfaced several different paths into Rust: curiosity, embedded work, job-market pressure, organizational adoption, and reassignment after a team or company chose Rust. That last path matters because many learners are not evaluating Rust from a blank slate; they are trying to become productive after Rust has already arrived in their work.

"Funny enough, I've advocated for more niche languages than Rust in the past. Rust has pretty much stopped being as much of a niche language as it was, but it's not Java." -- Fractional CTO

Rust learning resources

Likely as expected, the folks that we talked to reach for a range of resources to learn Rust. Some reach for official documentation, such as The Rust Programming Language Book and find that sufficient to build on what the compiler was already showing them.

"I started with the official Rust documentation because there are a lot of great examples of how features like the borrow checker work." -- Software engineer at an Automotive supplier

Others needed more passes and more formats, sometimes reaching for resources the community maintains, such as Rustlings, The Little Book of Rust Macros, and Learn Rust With Entirely Too Many Linked Lists.

"The first time I went through the chapter in [The Rust Programming Language] on borrow checking, I was like, what is this? I read it again, then I watched a YouTube video of someone explaining the chapter." -- Rust freelance consultant

"Rust book, Rustlings, Zero to Production in Rust, Jon Gjengset tutorials. A bunch of books. It's not a one-pass reading. Can't say how many times I've gone through it." -- Software engineer working on video streaming and storage

These resources have brought up an entire generation of Rust programmers. But, to some, there is a perception that these resources have trouble keeping pace with the language.

"We'd like to use [The Rust Programming Language/'the book'], but we've found that it's out of date, unfortunately. We've looked at the GitHub repo and found it's got a lot of unresolved issues and unmerged PRs" -- Principal Software Engineering work on Rust adoption in a regulated industry

Whether or not this is factually true, Rust's growth has nonetheless put more scrutiny on these materials. Companies evaluating adoption and engineers getting reassigned to Rust teams are looking at them with fresh eyes and finding the gaps that affect their own evaluation.

Beginner stumblings and unlearning habits

It's pretty typical for Rust to be the 2nd, 3rd or Nth programming language that someone picks up. They'd end up writing their most familiar language in Rust, whether C++ patterns, Java patterns, or whatever they knew, for months or even years. Eventually they got comfortable enough to start writing idiomatic Rust.

"There's a bit of a drop in productivity compared to C if you're already familiar with it just because you're learning new rules, new syntax." -- Principal Firmware Engineer (mobile robotics)

"In the beginning it was more poking around the code and adding and removing some ampersands and asterisks to try to make sense of mut and not mut and whatever." -- Senior engineer with 20 years of Java experience in cloud and IoT

We also spoke with someone who found that not having much of a programming background seemed to benefit people picking up Rust. Not having worn-in grooves from other languages may play a role here, and it's worth investigating further.

"I had someone who had never programmed much before start working on the internals of [our Rust project]. She was just fine with getting into Rust. It's more of the senior people that struggle as they need to unlearn practices which may work in other languages, but it's not the 'Rust' way." -- Researcher, Automotive OEM R&D Lab

Learning to work with the borrow checker

We heard a lot about learning to work with the borrow checker instead of against it. People get there through different paths, but a few patterns came up repeatedly.

The compiler as teacher

Rust's diagnostics did the teaching on their own, especially around lifetimes.

"If you mess up the lifetimes in a piece of code that you've written by hand, I usually find that Rust's diagnostics are very helpful" -- Researcher working on static analysis of Rust programs

"Whatever's missing, the compiler usually fills in: it tells me 'you need to declare the lifetime of this reference', so I know and can figure it out. That all generally works pretty well." -- Senior Software Engineer

Learning by doing

Others felt like they only really internalized the borrow checker after writing a lot of Rust. It took projects, coding challenges, prototyping and so on until at some point it clicked.

"I actually did not understand the borrow checker until I spent a lot of time writing Rust" -- Founder of a startup built on Rust

"Besides the prototyping work, I also did coding-challenge-type stuff to get familiar with Rust for Advent of Code. [..] It eventually clicked to the point where I wasn't fighting with Rust, it was working for me. I had that experience other people describe: when I managed to get my program to fit with Rust, it worked. I didn't spend time debugging." -- Principal Software Engineer, large SaaS provider

Letting go of "clone guilt"

Some learners arrive with the assumption that good Rust means zero clones, zero copies, lifetimes threaded through everything. They set the bar at optimal before they've learned how to write idiomatic Rust, and it makes the borrow checker feel harder than it needs to be at the outset.

"On one of my first projects, I was like, 'I don't ever want to copy or clone anything,' so I carefully wove through all the lifetimes and got myself into a bit of a bind. Then I saw someone else just cloning the struct I was working with, and it was super cheap. Sometimes you can just clone and it's going to be okay." -- Researcher at a university

The experienced Rust developers we spoke with consistently said the same thing: clone freely while you're learning, then optimize when you understand the problem. Rust's reputation for performance and correctness feeds this. Newcomers assume anything less than optimal is wrong before they've written a first working program, and clone guilt is how that shows up.

We think it could be an interesting area of future study to check into the patterns Rust programmers employ at different levels of experience and under which circumstances. One member of the Rust Vision doc team that's very experienced with Rust noted that there's kind of an "expected shape" they understand as passing the compiler. This knowledge influences how they approach writing code which wouldn't take that shape and they naturally find themselves understanding when to use so-called workarounds, such as passing around indices into arrays or Vecs.

Multi-paradigm, but not the OOP some are used to

The Rust programming language is multi-paradigm, and how that lands depends on what you're coming from. We heard some that came from a functional background were delighted with digging into learning how much Rust inherits from that lineage. Some others noted that they and others on their teams struggled to unlearn the object-oriented style they'd come to use heavily in other languages like C++ and Java.

"Developers coming from C++ tend to think object-oriented. I think that's a difference between C++ and Rust." -- Architect at Automotive OEM

"I had exactly that thing, where I would apply all my years of Java and JS thinking, where I could just create some object, not care about it, return it, have it sloshing around between various functions. Found myself reaching for these patterns and then being told 'no, you cannot do that'." -- Principal Engineer at a SaaS company

Developers coming from functional programming had less to unlearn: strong typing, pattern matching, and an expression-oriented style were already familiar.

"My background has been more functional programming, strong typing. That originated for me as a Lisper: once a Lisper, always a Lisper." -- Principal Software Engineer working on Rust tooling for safety-regulated industries

"The languages I primarily used before Rust were things like OCaml. Way back, I came from C and C++, the classic languages, and then I spent quite a long time doing primarily pure functional stuff. These days I've ended up back in what I like to think of as a pragmatic center ground [with Rust]." -- Fractional CTO

Teaching Rust in academia

We spoke with a university professor that's been teaching Rust generally. In the academic environment, they were able to use proxies for some things such as "traits are like interfaces in Java" because the students had already gone through a set of courses in their first and second years that taught them Java. They introduced concepts slowly throughout the course, choosing to deal with some more complex topics like generics later. The outcome generally was that students had no problem picking up Rust in this setting.

"I couldn't see any big difference on the embedded side. We also teach an embedded class, and we did an experiment. Half of the students' feedback was worse on the Rust class, mostly because they needed to build the project themselves. The C students just got one from [an LLM], absolutely no problem." -- University Professor, on teaching Rust

The C cohort leaned on LLMs for the project in ways the Rust cohort couldn't. We don't yet have a clear answer for why.

What did come through clearly was the Rust cohort's experience with the community. Some students needed to figure out which drivers to use for the embedded project and how to use them. Their professor encouraged them to open issues and ask questions directly on GitHub, and the maintainers responded. Students who had never contributed to open source before were getting answers from the people who wrote the code.

Learning using LLMs

Some experienced folks shared that they saw LLMs as a tool that can help someone come up to speed quickly, either as a research tool or for generating example Rust code to understand concepts.

"I'm optimistic that there's a way to work [LLMs] in that will cut down that learning curve. One of the big things these tools bring is reducing the learning curve in general; these are very good tools to help you navigate a space that you don't know yet." -- Maintainer of large open source Rust crate

"I try [LLMs] out once a month, usually for generating an example or something like this. Just like with Stack Overflow: when you read an example, you should read it carefully and try to understand it. Not copy and paste it, but type it in your own words in code and then check it, because that's where the teeny tiny little mistakes are." -- Founder of startup built on Rust

For some learners, an LLM is just another way to find answers, no different than a search engine.

"So for the most part, picking up Rust - how do I learn? I'll [use web search for] things, I'll ask [an LLM], I'll just poke around and read the code." -- Senior Software Engineer working in a regulated space

One founder went further and claimed that LLMs change who can become a Rust developer. One consulting company founder described hiring high school graduates with no systems programming background and training them as Rust developers, with LLMs filling in the learning gaps that would previously have required years of experience.

"At the beginning, I was worried, but now that we have [LLMs] supporting development, the difficulty of the language doesn't matter. I'm seeing a huge opportunity behind strong runtime languages like Rust. [..] In [Developing Country] we hire 20-25 high school graduates, train them to be Rust programmers, then they enhance our workforce worldwide." -- Founder of a consulting company

We heard this from one organization. This is a claim that the combination of Rust's compiler and LLM tooling can dramatically shorten the path from beginner to working developer. Whether it generalizes depends on questions we can't answer from a single interview: how long these developers stay, what kind of code they can maintain independently, and whether this training/learning model works outside this company's particular structure. If it holds up, the pool of people who can become Rust developers is much larger than the usual hiring profile suggests.

Organizational considerations for Rust learners

We spoke with a number of folks on teams that are using Rust in larger organizations. Teams wanted to know that everyone would end up at roughly the same level of competence, which led a good number to invest in training courses to get there. Some leaders found that staff was able to ramp well enough by reading The Rust Programming Language, going through Rustlings, and then picking up lower risk and priority tickets to work on. Having a sense of community was also important within companies; it helps people know they are not alone when they are asked to work on Rust after, say, a reorganization happens.

"[..] the idea with the class as opposed to 'just read the Rust book on your own' was that this gives everyone kind of the same baseline going in." -- Principal Firmware Engineer (mobile robotics)

"So typically we're going to have people work through Rustlings, work through The Rust Programming Language. We have them then start to pick up lower risk tickets to work on." -- Principal Engineer at a large SaaS provider

"We've got an internal Slack channel for Rust learning where people can drop questions and others will come in and answer them. That helps build up understanding and community." -- Software Engineer at a large corporation

Some organizations found that while the person they'd hire would need to learn Rust, it was still preferable to the alternative of hiring someone for a critical piece of software written in another language.

"They needed to grow and maintain this C++ codebase. They had a C++ wizard, and they tried for about two years to find someone with the same level of expertise. They ended up hiring people that didn't know Rust and ramping them up, creating FFI bindings from the C++ side so they could work in Rust. And you can feel it: the borrow checker is teaching these people the right way to handle their systems." -- Principal Engineer at an Automotive OEM

The community and helping each other aspect seems to grow bonds as organizations mature.

"Our team is [all about] mentorship. I've mentored people coming up to speed on Rust, and people help each other hugely." -- Principal Software Engineer at a large SaaS company

Silent attrition

We identified some cases where people have approached Rust and bounced off of it, for one reason or another. In the below case, someone with a background in a language with fewer guardrails found themselves frustrated enough with Rust to walk away.

"All of that means that that embedded ecosystem is very frustrating to somebody who comes from C and is like, why can't I just get a pointer to this peripheral and then write into the registers. What are you doing to me? [..] My friend never got over that. He looked at it and said, I'm not going to deal with this and walked away." -– A second University Professor

There may be language features that for a particular domain are not seen as comfortable or usable yet, such as async Rust usage in a safety domain. We'd like to map which language features feel off-limits in which domains; async in safety-critical work probably isn't the only case.

"We're not fully sure how async [Rust] will work out in the long run in our domain. [..] People don't feel comfortable yet since C++14 doesn't provide such concepts. [..] It's the chicken-and-egg problem again: we probably need to gain some experience to see whether we can actually benefit from these new concepts in the automotive and safety domains." -- Team Lead at Automotive Supplier (ASIL D target)

We heard in at least one case, that while the language was challenging and there was a near bounce, the tooling helped keep them coming back and trying.

"Well, I think my early impressions of Rust - one is I find C++ so intimidating, and I think a big part of why I was able to succeed at [..] learning Rust is the tooling. I mean, all this makes sense [..] but it's like, for me, getting started with Rust, the language was challenging, but the tooling was incredibly easy." -- Founder of another startup built on Rust

While it might be considered more of a community concern, if there are interactions online and in spaces that point to learners having so-called "skill issues" this feeds into the narrative that Rust must be hard to learn. We may be unintentionally turning away Rust Project contributors and maintainers due to the vibes being put out when new learners show up in certain spaces.

"People are very helpful, but generally the attitude is: if your program is very complicated, it's mostly a skill issue. There's not that much empathy when people get stuck learning, and a lot of people are just pushed away by it. There's probably a huge number of people who silently stop wanting to write Rust, because at some point it gets complicated and the feedback they get is 'you just need to be a better programmer, obviously'." -- Software Engineer at a SaaS Provider

Feedback on near-bounces from survey

We found a few interesting perspectives collected in the Rust Vision doc survey which we administered with examples of bouncing and coming back:

"I started before 1.0, got stuck very soon when trying to translate patterns from C++ to Rust (due to borrow checking). I tried again after 1.0 and it stuck. [..]" -- Survey Respondent A

Survey Respondent A went on to share in a more detailed response about a perceived weakness in Rust learning materials related to lifetimes and the borrow checker are explained. There was an observation that it's fairly easy to run into more complex situations with lifetimes and the borrow checker. They felt that the current state of this sort of material and tutorials is fairly superficial and can leave learners stuck when they run into those more complex situations.

One respondent that bounced once and came back shared challenges around usage of async. In concert with Rust's memory-safety and the borrow checker, they found some of the nitty-gritty details of async were difficult to learn. While we're aware of the Rust Project's continuous efforts to improve Rust's async story, this is another data point of a user that faced challenges.

Another survey respondent shared how they had multiple times bounced in trying to learn Rust. They returned after a year or so and found Rustlings to be highly motivating. We note that having multiple pathways for folks to learn Rust opens up more possibilities for those that nearly bounced, just like this person.

Need more focused work on silent attritrion

The thing that stood out most to us was the lack of real, first-hand knowledge of having bounced when learning Rust. While this is an obvious effect of soliciting answers to our survey and opportunities to interview through Rust channels and our networks, this cohort is good future candidate where interviews could start.

Conclusions

Across these conversations, the experience of learning Rust depended heavily on context. Why someone was learning and what support they had mattered as much as the borrow checker. The same kinds of examples kept coming up: a training course that got a team to a shared baseline, a maintainer answering a student's first GitHub issue, and a colleague whose code showed that cloning was okay.

That context is largely something the community has a hand in. With that in mind, here is what we take away from what we heard, and what we still don't know.

What seems worth trying

Learning materials aimed at unlearning. Syntax barely came up when people described their struggles. People struggled with unlearning habits from previous languages, whether OOP structuring from C++ and Java or the instinct to grab a raw pointer to a peripheral. Most of our learning materials teach Rust from first principles, and that works. What we didn't come across is much written for, say, the engineer with ten years of Java who lands on a Rust team after a reorg: material that names the patterns they'll reach for that won't transfer, and shows what to do instead. The professor we spoke with did a version of this in the classroom, leaning on "traits are like interfaces in Java" and saving generics for later in the course, and the students did fine. Something similar could work outside the classroom too.

Put the "clone freely while you're learning" advice somewhere official. Every experienced developer we spoke with gave the same advice, but learners seem to mostly pick it up by accident, like the researcher who happened to see someone else cloning the struct they had been carefully threading lifetimes through. Saying it early in official materials would take some of the steepness out of the curve. The broader version belongs there too: idiomatic Rust doesn't have to mean optimal Rust, especially on a first project.

Diagnostics are already a primary learning resource: several people told us the compiler taught them lifetimes before any documentation did. Diagnostics reach learners right at the moment they're stuck. When writing new ones, it seems worth keeping the confused newcomer in mind alongside the expert, because for a lot of people this is where the learning happens.

Is "the book" actually out of date? Whether or not The Rust Programming Language or other materials are actually behind, a team evaluating Rust looked at its repository, saw unresolved issues and unmerged PRs, and moved on. As more companies evaluate adoption, more people will look at these materials with the same fresh eyes. Visible issue triage and some communication about what's current and what's planned would address the perception, separately from whatever content work may or may not be needed.

How stuck learners get treated is shaping who stays. We heard about students getting answers on GitHub from the maintainers who wrote the code, and we heard about learners being told their struggles were a skill issue. The first group came away with a lasting good impression of Rust. Some of the second group walked away entirely, and because they leave quietly, it's easy to underestimate how many of them there are. The welcoming side of the community came up unprompted as a reason people stayed, so we know it makes a difference when we get this right.

Every organization we spoke with described essentially the same ramp-up for bringing a team to Rust. Teams that brought groups of developers to Rust described roughly the same approach: get everyone to a shared baseline with a training course or with The Rust Programming Language and Rustlings, start people on lower-risk tickets, and give them somewhere internal to ask questions. Several organizations also found that hiring developers without Rust experience and ramping them up worked out better than continuing to search for rare expertise in another language. None of this is complicated, and teams weighing adoption don't need to invent a training program from scratch.

What we still don't know

The biggest gap is the people we didn't reach. Nearly everyone we spoke with stuck with Rust long enough to be reachable through Rust channels, so the stories of bouncing off came to us second-hand: a friend who walked away from embedded Rust, colleagues who quietly stopped after the responses they got. As we wrote in our first post, finding people who decided against Rust takes targeted outreach. If the proposed User Research team comes together, talking with learners who bounced would make a good early project, and learning is probably the area where that research would teach us the most.

We also don't know what to make of LLMs as a learning tool yet. They came up as a search engine, as an example generator, and in one organization's case as something that makes training high school graduates into working Rust developers possible. We saw a classroom where the C cohort leaned on LLMs in ways the Rust cohort couldn't, and we don't have an explanation for it. All of this comes from a handful of conversations, so we treat it as a set of leads to follow up on. Given how quickly the tools are changing, it seems better to study this deliberately than to wait and see what folklore develops.

The folks we spoke with showed that people do get there: with enough passes through the materials and enough code written, it eventually clicks. The opportunities above are mostly about making it work for the people who didn't pick Rust on purpose, and for the ones who would have stuck around if their early experience had gone a little differently.

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DLSS 5 is here, and it's not what you think. Nvidia's calling it the biggest graphics leap since Ray Tracing, but the same audience that defended DLSS for eight years is calling this one AI slop. So what's actually going on?

In this video, we break down what DLSS 5 actually does, how neural rendering works, why Nvidia's CEO and Nvidia's own engineers are describing the tech differently, and whether the backlash from gamers and developers is justified.

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2:20 Why gamers are confused
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4:30 Why gamers are mad
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Computer memory is officially worth more than gold, thanks to AI. So why do our CPUs and GPUs still act like selfish jerks and refuse to share it? They can and it's called Unified Memory, and in this video we’re breaking down the physical bottlenecks of traditional PC architecture and explaining how Apple - and now AMD and NVIDIA - are rewriting the rules of hardware efficiency. Special thanks to Professor Prashant Nair from UBC for lending his engineering expertise!

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Modern AI chips don't run on the kind of memory in your gaming PC. They run on something that's literally stacked into a tiny skyscraper, with tens of thousands of microscopic data tunnels drilled through it and a custom silicon motherboard underneath. We sat down with the engineers at Micron to break down how High Bandwidth Memory actually works, why it's the backbone of every serious AI accelerator on the planet, and why your gaming GPU still uses a totally different kind of memory.

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Dieser Beitrag Warum moderne SOCs Multi-Layer-Detektionen und NDR brauchen erschien als erstes auf IT BOLTWISE x Artificial Intelligence.

VentureBeat's June 2026 Pulse survey of 107 enterprise respondents explains why the room was full. More than half, 54%, have already had a confirmed agent security incident (18%) or a near-miss caught before harm (36%). Just 32% give every agent its own scoped, managed identity, and fewer still, 30%, isolate their highest-risk agents in sandboxes. Provider-native and hyperscaler controls remain the primary agent security layer at 82% of companies surveyed. The world's largest security vendors have done the same math.

Palo Alto Networks closed its $25 billion acquisition of CyberArk in February, CrowdStrike agreed in January to pay $740 million for SGNL, and Cisco announced its intent to acquire Astrix Security for a reported $400 million, all of it aimed at the identity and isolation layer most enterprises have not finished building.

Chang came to the panel with almost two decades of experience spanning cybersecurity operations, government, and the military. She ran global cybersecurity operations as an executive director at JPMorgan Chase, where she led the bank's cyber threat intelligence teams, and served as a senior staffer on the House Foreign Affairs Committee and as a U.S. Navy Reserve officer. She also teaches cybersecurity and emerging threats as adjunct faculty at the Middlebury Institute of International Studies.

Chang's 88.3% number comes from a study she co-authored with Nicholas Conley, built on 30,090 single-turn prompts and 6,986 multi-turn attacks against those 15 closed and proprietary flagship models. Multi-turn success rates ranged from 7.89% to 88.3%, every model tested showed non-trivial multi-turn exposure, and the two testing styles did not even rank the models in the same order. Cisco publishes adversarial evaluation signals for what is now 105 models on its LLM Security Leaderboard, she told the audience.

"If you don't understand how models are susceptible to different types of attacks, then you are unable to account for how that model that is powering your agent, that is powering your application, to understand where those failure points are," Chang said. Single-turn testing is the one-shot malicious prompt, she explained, while extending an attack into a longer conversation "is more realistic of how we are actually engaging with our models, with our agents, with our applications." That longer arc surfaces harmful outputs and misaligned behaviors that a snapshot never catches.

Cisco has pushed the testing itself into agentic territory. Chang described a framework where agents assess a deployment scenario, develop relevant attacks, judge whether they are worth pursuing, execute them, and evaluate their own success. What surprised her most, after all that sophistication, was how simple the defensive answer stays. "The answer is still that it's pretty simple," she said. "You don't have to get super creative. You just need to think about truly what are the fundamentals and basics of what I'm trying to secure in my organization."

Her starting point for CISOs beginning agentic deployments is Cisco's Integrated AI Security and Safety Framework, which she said "stipulates all the ways that AI can be compromised across the AI lifecycle" from modality through supply chain. From there, teams can work backward from real incidents, trace how each attack was achieved, and use the framework to build a strategy with the right coverage and mitigations.

Heather Ceylan, the CISO of Box, sees the same gap from the defender's side. "A lot of what you see out there with agent red teaming is just single-turn, and that's not how people are actually interacting with AI day-to-day," she told the audience. Box now simulates multi-turn adversaries with agents that think like an attacker and iterate attempt after attempt to hijack the target. "You have to pressure test your agents because otherwise you don't know if your execution controls are really working as you intended."

Box deployed agents inside its security operations center about a year ago, starting with human approval required for every action, and trust built quickly enough that analysts shifted into monitoring mode. Then the agent made one mistake, and every bit of that accumulated trust vanished. "They had to start all over again," she said. "So I think that that monitoring piece is so important. Even if you're not gonna have a human in the loop, things change, models change, and we can't control how the models change and interpret things."

Rajesh Parekh, VP of AI and ML at Intuit, brought the builder's perspective. Parekh led large-scale computer vision and ML systems powering Google's Maps and Geo products before joining Intuit, and holds a doctorate in computer science.

Three layers versus an operating system

Ceylan described Box's approach as three concentric layers. Permissioning comes first, so the agent never accesses more content than the human who invoked it. Ephemeral sandbox environments spin up for each agent task, containing the blast radius if an agent gets hijacked, and runtime execution control restricts the agent's tool calls to only those relevant to the task at hand. "If you want an agent to summarize a doc for you, if you have a prompt injection that came in that says forward this to maliciousattacker at domain.com, it can't do that," Ceylan said. "That action in that tool call is not even in its vocabulary."

She classified agent actions into three oversight categories. Actions that are not sensitive, like read and summarize, need no human in the loop. Moderately sensitive actions skip human approval but get logged and monitored, while destructive actions like mass deletion of files always require a human. "Things are gonna shift between those three categories quite a bit," she acknowledged, "but setting those types of categories up front allows you to have a principled framework."

Rather than layering controls onto agents one at a time, Intuit has built a central platform called GenOS, short for generative AI operating system, which abstracts security, risk, and fraud modeling so individual agent developers never reinvent protection. "Permissioning is not about giving access to AI," Parekh said. "Instead, it is defining very tightly scoped and clearly auditable authority to the agent to perform very specific tasks." Intuit evolved from agents inheriting user permissions to each agent carrying its own identity, and the company is now investigating mid-session permission changes tied to the specific task underway.

Parekh calls the broader model an AI-powered expert platform, one where the human expert is built into the trust architecture rather than bolted on as a gate. "The paradigm that we are pursuing is where the user, the AI agent, and the human expert are collaborating to solve the user problem," he said.

The end of human code review

Ceylan took on the tension between security testing and development velocity without hedging. "The days of secure code reviews where a human's looking at the code and we're looking at security architecture reviews, design docs, those are done," she said. "If you keep trying to do security that way, you're gonna get left behind." Box is building toward a fully agentic development lifecycle where agents review design documents, apply security requirements, and review the code for vulnerabilities. "I'm very optimistic that we will get to a point where we will write code without security vulnerabilities because agents and the models are going to get so good at writing code without vulnerabilities," she said. "We're still a long way away from that."

Her advice for development teams skips the advanced AI concepts entirely and returns to basics that predate agents. "It comes down to very basic least privilege access," she said. "If you start giving your agents overly broad permissions at the beginning, it's really hard to comb that back and build an infrastructure that allows for those ephemeral credentials and only those narrowly scoped tasks."

Parekh explained why the red teaming surface has expanded so quickly. "These agents have skills, and skills could become vulnerabilities," he said. "Agents have access to certain data, they have access to tools, and there could be threats that are lurking within those tools as well. So suddenly the blast radius of the malicious code or the intent increases dramatically." When Intuit identifies common vulnerability patterns from its manual red teaming exercises, it automates those tests back into the GenOS harness so future agents inherit protection and red teamers stay focused on new threat vectors. Runtime scanning of prompts and responses adds a final layer that can stop a suspect response and escalate to a human expert, he said.

"You need to continuously test to ensure that those remain robust to the protections that you have built, as well as to account for any sort of drift or any other types of dependencies that you introduce into your scenario that can create novel vulnerabilities," she said.

Intent versus probability

An audience question about intent detection set off the sharpest exchange of the session. Ceylan noted that when Box's own agent operates, the system always knows the user's intent because it controls the prompt, which means guardrails and tool-call restrictions can be engineered around it. The harder challenge, which she admitted Box is still trying to solve, arrives when external agents connect and the context behind the request is opaque.

That exchange exposed a split running through the wider industry. Mastercard, in the fireside chat immediately preceding the panel, came down on the side of quantifying intent, building an open-source framework to propagate it as a standard because complex B2B procurement cannot work without that trust. Endpoint security CTOs, in briefings with VentureBeat, have gone the other way, saying they will bet on probability rather than intent inference for production workloads. Chang explained why models, as they are trained today, cannot reliably derive intent from a prompt, which is why deterministic controls and behavioral proxies remain necessary. Ceylan agreed that both are required. "If you're not doing anything deterministic, you're really relying heavily on that intent, and I haven't seen programs that are there yet," she said.

Ceylan's story about trust collapsing after a single agent mistake landed as the panel's most memorable moment because enterprise agentic security is not a problem that gets solved and stays solved. Models change, permissions drift, and adversaries adapt across multi-turn conversations that snapshot tests never capture.

For the 82% of enterprises relying on provider-native controls as their primary security layer, and the 59% shopping for agent security tooling over the next 12 months, the panel's takeaway was blunt. Test the way attackers attack, across full conversations and continuously, or find out in production what your single-turn red teaming missed.

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“Our founder and CTO has actually been really pushing to enable our agents in YOLO mode,” Rishi told the audience. That admission comes from a publicly traded data security firm whose business is backing up what he called the most important data in the world.

YOLO mode strips the permission prompt out of agent workflows and lets the agent act on its own. In Rubrik's version, a second AI judges every action in real time against policy in place of a human clicking approve. Rubrik is running the experiment on itself first. Rishi treats autonomy as a settled capability question and an open judgment question. "If you ask the agent to act autonomously, it will," he said. "It's a question that you have internally. Should it?"

Rubrik earned that question the hard way. When Claude Code and Cowork pilots rolled out, the company required every command to run in ask mode so the employee issuing it carried the liability, and the developer pushback filled a single Slack thread 120 messages deep.

"The developers basically are pushing back, and they're like, this is like the iTunes service agreement. I'm just hitting check, check, check, check, check, check, check," Rishi said. "There's no way that I can actually read through this. And it becomes security theater." Roughly 80% of respondents are in the same bind, Rishi said, citing Rubrik Zero Labs research that found monitoring and approving agent actions takes more time than the agents save. The State of the Agent, the April report behind that figure, surveyed more than 1,600 IT and security leaders.

SAGE is the reason Rubrik trusts the bet. Short for Semantic AI Governance Engine, SAGE is the arbitration layer inside Rubrik Agent Cloud that watches every action an agent takes and reads the semantic intent behind it, then rules the action in or out against policies written in natural language. "We took what people said was human in the loop, a good idea, and we replaced it with AI in the loop," Rishi said, describing the pitch to security chiefs he characterized as skittish about non-deterministic systems.

Security approval, not cost, blocks AI ROI

Rishi’s path to Rubrik ran through Predibase, the generative AI infrastructure startup he co-founded and ran as CEO until Rubrik agreed to acquire it in June 2025. Before that, he led ML product at Google on the team that became Vertex AI, served as Kaggle's first product manager as it grew from about one million to ten million users, and holds bachelor's and master's degrees in computer science from Harvard.

Over roughly his first three and a half months at Rubrik, Rishi set up 200 customer conversations with IT and security leaders across a customer base that looks like the Global 2000, asking open-ended questions about cost, latency, performance, and orchestration. "Pretty consistently, what I heard through all of those conversations was that all of those are pretty secondary," he said. "The main challenge is actually, how do I get this approved from a security and risk standpoint? I'm concerned about all the different things that could go wrong. Actually, I felt like that was one of the biggest things constraining ROI."

VentureBeat Pulse research presented on the Transform stage earlier in the day confirms the gap Rishi kept hearing. Two-thirds of enterprises, 66%, already allow or are actively building toward production deployment with zero human review, yet only 5% fully trust the automated evaluations that would make that decision.

One AI reading what the rulebook can't

Rubrik's own policies exposed why written rules fail as enforcement. One internal rule states that agents should respect Rubrik's customer data use policy, which sounds enforceable until someone tries. "Rubrik's customer data use policy is like a three-page document of legal text," Rishi said. "I have no idea how to write that in there as a rule." Asked on stage how a team of AI infrastructure people took on a problem that security engineers own, Rishi answered, "with a lot of naivety and innocence, honestly." His team bet that models good at understanding language could police other models, and SAGE became the answer.

The case for putting a model in the judgment seat comes down to precision. A rule like "agents should not be able to edit revenue fields in Salesforce" fails in conventional tooling because Salesforce does not delineate which fields count as revenue, Rishi explained, so administrators fall back on approving every Salesforce action by hand. SAGE reads the intent instead and acts as a judge, carrying organizational context, which can tell a benign lookup from the edit the policy prohibits.

Keeping the judge small is what makes the economics work. SAGE runs on a small language model that Rishi said operates at an order of magnitude lower cost and latency than a frontier LLM. "If I told you, don't worry, you're gonna be secure and governed, but I'm gonna double your cost and latency, you would tell me to get out of the room," Rishi said.

When Rishi asked who in the audience had worried about token consumption over the past year, half the hands went up. "And I guess the other half is probably just too lazy to raise their hand," he said.

SAGE is an aggregation of judges based on parameter-efficient fine-tuning that Rubrik uses to take on task-specific variants of a base model with shared organizational context. One judge watches for tool-use hallucinations while another suppresses PII before it can leave, each running as its own enforceable policy. Security and GRC teams have started writing financial rules into the same layer, including one internal policy barring AI spend on personal projects.

The lethal trifecta

Asked which attacks worry him most, Rishi pointed at the lethal trifecta, the term security researcher Simon Willison coined in June 2025 for an agent that holds private data while taking in content nobody vetted, with a channel to send what it finds to the outside world. The danger, according to Rishi, is what happens when individually legitimate permissions stack. An agent granted Salesforce access and email access on an employee's credentials has done nothing wrong yet, with yet being the operative word. "A very simple example is that an agent can start pulling data from Salesforce and then decide to accidentally leak and exfiltrate that out via an email," he told the audience. A financial services company he met the morning of the session made the point for him, telling Rishi that none of the individual permissions are bad on their own and the agent needs every one of them to do its job. "It should have permission to each of those systems, but it's the combination that ends up becoming really destructive," Rishi said.

Traditional identity and access management never priced in that combination because it relied on the judgment of the employee holding the credentials, Rishi argued, and agents supply none. "I can tell you the number of times Claude Code has tried to leak some of our sensitive source code to a public GitHub repository is incredibly high," he said. Cutting agents off from public resources entirely would defeat their purpose, which returns the problem to adjudicating intent in context rather than revoking access.

A separate VentureBeat June Pulse survey of 107 qualified enterprise respondents maps the blast radius of exactly this pattern. On the Transform stage that morning, VentureBeat research reported that 69% of companies run credential sharing somewhere in their agent fleet. Companies with shared credentials anywhere got hit more often, reporting a security incident or near-miss at a 63.5% rate (47 of 74), against 40.9% (9 of 22) where every agent carries its own scoped identity.

The attacks no single turn reveals

Rubrik Agent Cloud reached general availability in February, though not everything Rishi described ships in it yet. Backtesting is just starting to roll out. The feature replays an organization's historical agent actions and tool calls against a new policy, showing where the policy would have stepped in and where an action would have sailed through uncaught, with policy edits applied in real time. Rishi called that archive one of the most valuable data troves an enterprise holds.

Real-time detection and blocking turn out to be the entry point rather than the whole product. Some attacks never trip a single-action rule. "No individual turn of the conversation was problematic, but if you took the session as a full trace, that ended up being problematic," Rishi said. Agent Cloud runs batch analysis across entire session traces every hour or every day and surfaces what Rubrik calls insights, the problems no individual guardrail caught. The same Zero Labs report found that 88% say they lack the ability to roll back agent actions without system disruption, a recovery gap that sits squarely in Rubrik's original line of business.

A skeptical CISO will ask the question the fireside did not answer. SAGE is a non-deterministic model policing other non-deterministic models, and Rishi offered no false positive or false negative rate for the judge itself. The closest thing the architecture gives to an answer is auditability, since backtesting and the batch insights both leave a human-reviewable trail of each call SAGE made and whatever got past it. Who watches the watcher, for now, is a trail of receipts rather than a benchmark. Until that benchmark exists, AI in the loop stays an operational wager rather than a quantified control.

Three questions fall out of the session for security teams. How many of the guardrails now in production depend on a human clicking approve, and what happens to that workload as agent count grows? Does anything in the stack enforce semantic intent, or is it all allow and deny lists? And can the team backtest agent behavior against a new policy, then unwind a multi-turn session without taking systems down?

Rishi's timing has a market behind it. In the same VentureBeat research, 82% of enterprises still name their primary AI provider's built-in guardrails and cloud controls as their main agent security layer, and 59% plan to adopt, add, or replace agent security tooling within the next 12 months. Only 12% include an agent-identity product in what they are considering, even with credential sharing still the norm. Every CISO at that Anthropic roundtable had a policy document and no enforcement mechanism, and Rubrik built a product for the space between the two. YOLO mode is the bet that an AI watching other AIs can finally make the policies real.

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Executive summary 

A group of Russian state-supported cyber actors has been targeting and compromising various Western government and commercial organizations using the Zimbra Collaboration Suite (ZCS) software since at least July 2025. The Russian state-supported advanced persistent threat (APT) group’s activity is tracked in the cybersecurity community under several names (see Cybersecurity industry tracking), primarily as “LAUNDRY BEAR,” a name initially coined by the Netherlands General Intelligence and Security Service (AIVD) and Defence Intelligence and Security Service (MIVD) [1].

LAUNDRY BEAR’s targeting is almost certainly to gather sensitive information for the Russian Federation, with these actors primarily focusing on the covert acquisition of email data. Previous campaigns indicated LAUNDRY BEAR relied on unsophisticated initial access techniques—including password spraying, phishing, and pass-the-cookie—allowing the group to successfully run high-volume operations. The latest campaign targeting ZCS uses a novel exploit that was a zero-day vulnerability when first exploited and continues to be successfully exploited. The vulnerability, Common Vulnerabilities and Exposures (CVE) CVE-2025-66376, was patched in November 2025. This demonstrates LAUNDRY BEAR’s intent and ability to deploy increasingly sophisticated technical capabilities.

Unlike traditional phishing campaigns that persuade a user into taking an action, such as clicking a link or opening a file, LAUNDRY BEAR’s latest campaign leverages a view-based exploit that only requires a user to view a malicious email within a vulnerable version of the webmail service. Once viewed, the exploit attempts to exfiltrate the victim’s last 90 days of email communications, the organization email directory (i.e., Global Address List [GAL]), and other sensitive information to servers controlled by LAUNDRY BEAR. The exploit also attempts to establish persistent access to victim accounts through a variety of means as detailed in the Persistence and credential access section.

This Cybersecurity Advisory (CSA) warns of this ongoing malicious threat activity and urges organizations to update their vulnerable software and implement additional mitigations to thwart these Russian state-supported actors’ continued success. The CSA is being released by the following authoring and co-sealing agencies:

• United States National Security Agency (NSA)
• United States Federal Bureau of Investigation (FBI)
• Netherlands Defence Intelligence and Security Service (MIVD)
• Netherlands General Intelligence and Security Service (AIVD)
• United States Cybersecurity and Infrastructure Security Agency (CISA)
• United States Defense Counterintelligence and Security Agency (DCSA)
• United States Department of Defense Cyber Crime Center (DC3)
• United States Department of the Treasury
• United States Naval Criminal Investigative Service (NCIS)
• Australian Signals Directorate’s Australian Cyber Security Centre (ASD’s ACSC)
• Communications Security Establishment Canada’s (CSE’s) Canadian Centre for Cyber Security (Cyber Centre)
• New Zealand National Cyber Security Centre (NCSC-NZ)
• United Kingdom National Cyber Security Centre (NCSC-UK)
• Czech Republic National Cyber and Information Security Agency (NÚKIB)¹
• Danish Defence Intelligence Service (DDIS)²
• Estonian Foreign Intelligence Service (EFIS)³
• Finnish Defence Intelligence (FDI)⁴
• Finnish Security and Intelligence Service (SUPO)⁵
• French General Directorate for Internal Security (DGSI)⁶
• French National Cybersecurity Agency (ANSSI)⁷
• Italian External Intelligence and Security Agency (AISE)⁸
• Italian Internal Intelligence and Security Agency (AISI)⁹
• Security and Intelligence Service of the Republic of Moldova (SIS RM)¹⁰
• Polish Foreign Intelligence Agency (AW)¹¹
• The Military Counterintelligence Service of Poland (SKW)¹²
• Spain National Intelligence Centre (CNI)¹³
• Sweden National Cyber Security Centre (NCSC-SE)¹⁴

The authoring agencies urge any organizations using ZCS to implement the recommendations listed within the Mitigations section of this advisory to reduce the risk associated with this activity. This CSA also includes specific remediations for organizations to implement if they discover the presence of the listed Indicators of compromise (IOCs).  

As more organizations update their ZCS software based on this CSA, LAUNDRY BEAR may discontinue the current campaign exploiting this vulnerability; however, based on the success of this and previous campaigns, it is very likely that the group will continue to target ZCS and other email systems used by organizations in Western countries. The actors will almost certainly continue to rely on email to engage potential victims by exploiting novel vulnerabilities and, when necessary, use social engineering techniques to assist with their efforts. The authoring agencies recommend organizations regularly update their mail service software and continuously monitor their email systems and emails for malicious activity.

For a downloadable list of IOCs, see:

• AA26-204A.stix.xml (STIX XML)
• AA26-204A.stix.json (STIX JSON)

Cybersecurity industry tracking

The cybersecurity industry provides overlapping cyber threat intelligence, indicators of compromise (IOCs), and mitigation recommendations related to these Russian state-supported cyber actors. While not exhaustive, the following are threat group names commonly used for these actors within the cybersecurity community:

• LAUNDRY BEAR
• Void Blizzard [2]
• CL-STA-1114 [3]
• TA488 (formerly UNK_PitStop) [4]

Note: Cybersecurity companies have different methods of tracking and attributing cyber actors, and this may not be a 1:1 correlation to the U.S. government’s understanding for all activity related to these groupings.

Background

Public advisories from Netherlands General Intelligence and Security Service (AIVD), Netherlands Defence Intelligence and Security Service (MIVD), and Microsoft highlighted these Russian state-supported advanced persistent threat (APT) actors in May 2025, calling them LAUNDRY BEAR and Void Blizzard respectively [1] [2]. Both advisories assessed that the group was engaged in malicious cyber activity as early as April 2024.  

The May 2025 advisories highlighted a cluster of activity targeting cloud-based email environments, including Microsoft Exchange in particular, and abusing legitimate APIs to perform data exfiltration in bulk [T1114.002]. The group relied on unsophisticated means of initial access, including procuring stolen credentials on criminal marketplaces [T1078], and using social engineering techniques to lure targets into interacting with a malicious site masquerading as a legitimate one. As of April 2025, one of these sites resembled a European Defence & Security Summit registration portal that required registrants to sign in to their Microsoft account to view. Once a user entered their Microsoft credentials into this malicious site, LAUNDRY BEAR’s modified version of the open source adversary emulation toolkit, Evilginx, intercepted the user’s credentials. LAUNDRY BEAR then used this authentication data, including passwords and session tokens, to access the compromised account and conduct mass email exfiltration, as well as harvest other information. This method of compromise is commonly known as an adversary-in-the-middle (AiTM) technique [T1557].  

Beginning around July 2025, LAUNDRY BEAR shifted toward a more technical method of email compromise, highlighting their continued efforts to covertly acquire email communications from a variety of Western organizations of interest and deliver them to the Russian Federation. Using a custom-developed capability [T1587.001] named “Улей” or “Ulej” (Russian for beehive), LAUNDRY BEAR successfully targeted and exfiltrated sensitive user information from organizations who use the Zimbra Collaboration Suite (ZCS) product [T1114]. Data LAUNDRY BEAR attempted to exfiltrate from compromised accounts included:

• Last 90 days of emails,
• Email address,
• Password [T1589.001],
• Global Address List (GAL) [T1087],
• Two-factor authentication (2FA) tokens, and
• Newly-created Application Passcode [T1098].

The covert and persistent nature of this activity, along with the absence of any known financial extortion, almost certainly indicates this group’s involvement in espionage activities with Russian government backing. Additionally, extensive Ukrainian targeting, prior to use against U.S. and other NATO allies, outlines an increasing trend within Russian cyber threat groups to target Ukrainian users first—both as a priority target and as a testbench for malicious cyber techniques before broader global deployment.

Targeting details

LAUNDRY BEAR has targeted and compromised users in various organizations, including those associated with:

• the Defense Industrial Base (DIB),  
• the federal and local government,
• education,
• energy,
• law enforcement,  
• media,  
• non-governmental organizations, and
• technology.

Technical details

Note: This advisory uses the MITRE ATT&CK® Matrix for Enterprise framework, version 19. This advisory also uses MITRE D3FEND^TM version 1.4.0¹⁵. See Appendix A and Appendix B for tables of the activity mapped to MITRE ATT&CK and D3FEND tactics, techniques, and countermeasures.

Ulej is a novel data exfiltration and aggregation capability, that currently (as of the publication of this report) supports a campaign specifically targeting users of ZCS webmail servers. This capability is used to exploit CVE-2025-66376 [Common Weakness Enumeration (CWE) CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')], but likely could be adapted to exploit other vulnerabilities. It exfiltrates emails and other sensitive user data from a victim’s system immediately after exploitation and stores the data in an actor-controlled unattributable virtual private server (VPS) [T1074.002] running LAUNDRY BEAR’s “Flowerbed” collection framework. The collected data is almost certainly further exfiltrated to internal network resources for review and long-term retention.

Reconnaissance

LAUNDRY BEAR uses the Ulej capability to exploit the CVE-2025-66376 vulnerability in organizations using ZCS. This campaign’s targeted victimology and limited exploitation capabilities likely indicate this group manually identifies and targets the victim organizations. LAUNDRY BEAR likely identifies organizations with public-facing Zimbra infrastructure by port scanning [T1595] and fingerprinting datasets easily procured through various commercial vendors [T1596.005].  

After identifying a target organization, the group likely compiles email addresses for individual users to target with the exploit [T1589.002] from datasets offered by commercial vendors [T1597.002], open source intelligence [T1593], or previously exfiltrated data [T1597].  

Resource development

The actors procure VPSs from a variety of providers [T1583.003], including those with Know Your Customer (KYC) requirements, and often use fabricated identities. LAUNDRY BEAR primarily uses Mullvad VPN [T1583] when interacting with these servers, further demonstrating the group’s intent to mask their identity and maintain operations security (OPSEC). After the server is provisioned, an automated process deploys the Docker containers necessary for Ulej’s Flowerbed framework [T1608], which then receives and aggregates the data Ulej exfiltrates. These servers are typically only used for 7-60 days before moving to new infrastructure.

Flowerbed framework

Flowerbed is a Python project that uses Docker for containerization. The project includes four different Docker containers:

• Catcher,
• Certbot,
• Nginx, and
• Gardener.

Catcher acts as both a DNS and HTTP server to receive and aggregate exfiltrated victim information [T1048]. For additional information on Catcher, refer to the Exfiltration section of this advisory. Flowerbed’s next container, Certbot, is based on one of the official Certbot containers, which allows for automated generation of Let’s Encrypt certificates using DNS challenges through Cloudflare. This certificate can then be used by the Nginx container, which serves as an HTTPS reverse proxy for Catcher, enabling Flowerbed to disguise some of its exfiltration activity through an encrypted communications channel [T1048.002]. The Nginx reverse proxy also validates that the Server Name Indicator (SNI) value contains “*.i.*” prior to forwarding the traffic to Catcher. If the SNI does not contain that string, the Nginx server returns a 444 error to the client. This is likely an attempt to reject non-Ulej connections. Finally, the Gardener container functions as a health check for the Catcher service. Gardener is a simple Python script that validates Catcher correctly receives and processes data.

The simplistic Flowerbed codebase has indications that artificial intelligence (AI) played a role in its development. This highlights how AI is increasingly being used to develop malicious capabilities [T1588.007]. The dependence on AI for a simple capability, such as Flowerbed, alongside a previous reliance on open source capabilities, such as Evilginx2 [T1588.002], likely indicates a lack of advanced technical knowledge within LAUNDRY BEAR, especially in relation to true software development capabilities.

Initial access

To gain initial access, LAUNDRY BEAR sends an email containing a malicious JavaScript payload to the target [T1566]. Through exploitation of CVE-2025-66376, this JavaScript payload is immediately executed once the user views the malicious email [T1203], such as the one shown in Figure 1, in the ZCS webmail platform. Since at least November 2025, LAUNDRY BEAR began sending these phishing emails from victim infrastructure through compromised accounts [T1199], as shown in the email metadata in Figure 2. These compromised accounts were likely previous victims of this, or another LAUNDRY BEAR, campaign and their use is intended to further obfuscate and frustrate anti-phishing tools and training.

According to the National Vulnerability Database (NVD), CVE-2025-66376 was initially published on 5 January 2026. This vulnerability allows for execution of a JavaScript payload included in email content due to improper sanitization of Cascading Style Sheet’s (CSS) @import directives within an email [5]. Because the activity attributed to this campaign began in July 2025—months before Synacor released a patch and the CVE was published—the payload initially exploited a zero-day vulnerability at that time [T1587.004].  

Utilization of a zero-day exploit within this campaign demonstrates the ability for even emerging threat groups like LAUNDRY BEAR to operationalize novel exploits into a highly successful capability.

Hidden in LAUNDRY BEAR’s email is a Base64 encoded payload within the “onload” field of a Scalable Vector Graphics (SVG) element [T1027.017], as shown in Figure 3. Leading up to the inclusion of this payload in the SVG element are various instances of @import directives, as required to leverage CVE-2025-66376. This payload includes an XOR encrypted final script encoded in a Base64 inner payload (see Figure 3) [T1027.013]. The outer payload decodes and decrypts the inner payload using an XOR function and a hardcoded key and then executes the script contained within the inner payload containing the collection and exfiltration logic. By changing the key used for the XOR encryption of the inner payload or adding additional @import directives with non-functional code [T1027.010], LAUNDRY BEAR can easily generate new payloads that bypass basic threat detection signatures. This malicious payload attempts to collect and exfiltrate information in 12 asynchronous stages [T1119]. The stages in order of appearance within the payload are as follows:

1. sendStartPing,
2. gather_email,
3. gather_environment,
4. gather_2fa_codes,
5. gather_app_password,
6. gather_device_status,
7. gather_oauth_consumers,
8. gather_autocomplete_password,
9. enable_mail_protocols,
10. gather_gal,
11. sendArchives, and
12. sendFinishPing. 

Use of a zero-day exploit within this campaign demonstrates the ability for even emerging threat groups like LAUNDRY BEAR to operationalize novel exploits into a highly successful capability [T1587].

Persistence and credential access

To establish sustained persistence into the victim’s email account, the script attempts to modify account preferences and collect authentication information. Any collected credentials are later exfiltrated, as further described in the Exfiltration section below. Other campaigns attributed to LAUNDRY BEAR also demonstrated the group’s ability to circumvent multi-factor authentication through session token replay [T1550.004], and the Zimbra campaign follows a similar trend.

The script used in this campaign tries to discover the victim’s email address during the gather_email stage [T1087]. The script searches for this email address in two ways. First, it examines the batchInfoResponse variable, which an HTML script element on the webpage can define, for an email address. Even if the script finds an email address there, it also checks whether it acquired a Cross-Site Request Forgery (CSRF) token as described later in the Collection section of this advisory. If so, the script uses the “GetIdentitiesRequest” Simple Object Access Protocol (SOAP) command under the “ZimbraAccount” namespace to determine the victim’s email address [T1185] and then exfiltrates it. However, if the script does not have a CSRF token or the SOAP request fails, the script exfiltrates the email value recovered from the first method instead. If both attempts fail to capture the victim’s email, the script sends a JavaScript Object Notation (JSON) payload with a key of “email” and value of null over HTTPS and does not attempt DNS exfiltration.

During the gather_autocomplete_password stage, the script attempts to collect the victim’s saved password via the autocomplete feature of the victim’s password manager. The script injects two HTML div elements requesting login credentials onto the page outside of the victim’s view, as shown in Figure 4 and Figure 5. After waiting five seconds, the script then attempts to extract the password provided automatically by the password manager from the input element shown in Figure 4. If there is no value in that input field, it checks the password input field shown in Figure 5. If neither input field contains a value, a JSON payload with a key of “autocomplete_password” and value of null is sent over HTTPS and DNS exfiltration is not attempted.

LAUNDRY BEAR almost certainly relies on a mail client using the Internet Message Access Protocol (IMAP) for persistent access to the victim’s mailbox. During the enable_mail_protocols stage, a SOAP request leveraging the “ModifyPrefsRequest” command under the “ZimbraAccount” namespace is sent. This request attempts to set the “zimbraPrefImapEnabled” preference to TRUE. While the default setting for “zimbraPrefImapEnabled” is not well documented, this action is almost certainly intended to ensure that IMAP access to the victim’s mailbox is enabled.

ZCS does not support 2FA for some mail clients, including IMAP. To support users who rely on IMAP clients, ZCS allows for the generation of Application Passcodes. Application Passcodes are randomly generated passwords that can be used for clients that cannot support the normal 2FA process to authenticate. During the gather_app_password stage, the script makes a SOAP request using the “CreateAppSpecificPasswordRequest” command under the “ZimbraAccount” namespace to create a new Application Passcode [T1556.006]. The SOAP request uses “ZimbraWeb” as the name of the application.

Additionally, the script also attempts to collect 2FA tokens. During the gather_2fa_codes stage, the script makes a SOAP request using the “GetScratchCodesRequest” command under the “ZimbraAccount” namespace. The script then attempts to exfiltrate any non-null 2FA codes collected this way. The number of codes can vary, and each code is exfiltrated to Flowerbed individually.

Collection

As demonstrated in the Persistence and credential access section, this script relies heavily on SOAP requests to collect victim information. To make these requests, the script aims to acquire the victim’s current CSRF token, which it attempts to access within the webpage’s local storage using localStorage.getItem("csrfToken"). If the script is unable to acquire this CSRF token, it will be unable to make any SOAP requests. In addition to the SOAP commands documented in the Persistence and credential access section, other SOAP commands executed to collect victim information are shown in Table 1.

The script attempts to collect the victim’s GAL through brute force by searching for each two-character combination from a character set of “abcdefghijklmnopqrstuvwxyz1234567890.-_”. These queries are conducted using 20 batches of SOAP requests with 77 “SearchGalRequest” SOAP commands in each batch except for the last request containing only 58.

During the gather_environment stage, the script attempts to determine which type of ZCS webmail client the victim is using. The script checks the user’s current URL to determine the client type being used, checking for certain indicators (shown in Table 2) to determine the client type. The corresponding value is then used as the payload when exfiltrating the client type.

As part of collection, the script attempts to harvest any emails not marked as “junk” from the last 90 days from the victim’s account. Emails are collected daily by an HTTP GET request to the URL path, “/home/~/?fmt=tgz&meta=0&query=date:-{DAY_OFFSET}d AND (not in:junk)”. The {DAY_OFFSET} value would be between 0 and 89 representing how many days ago the email was sent or received. To prevent redundant collection and exfiltration of emails, a variable with a name based on the email date being queried, using a format of zd_comp_YYYY-MM-DD, and value of true, is saved to the window.top.localStorage property. This variable is saved regardless of whether the email is successfully exfiltrated.  

According to Mozilla documentation, if the user is not in a private browsing session, any data stored to localStorage does not typically expire. This means that if the user happens to execute the script again from the same computer, the script avoids attempting to re-exfiltrate previously captured emails. However, the script always attempts to pull any emails with a {DAY_OFFSET} of zero. In other words, the script always pulls emails sent or received the same day it is run. After email results are returned from the query for each day of email activity, those results are then passed to Flowerbed as described in the Exfiltration section.

The script also provides LAUNDRY BEAR with telemetry on any errors that occur during the collection process. This is accomplished by executing any collection or exfiltration code through helper functions that contain error handling logic. If an error occurs, a payload containing information on the error itself, the context of the error happening, and the stage in which the error occurred is sent to Flowerbed as described in the Exfiltration section below. For cases where the error occurs within a SOAP request, “:api” is concatenated to the stage value in the payload. If an error occurs during the batch SOAP requests that occur when collecting the GAL of the victim, the stage value will use a format of gather_gal:{VAL}:api. The {VAL} placeholder indicates which batch request, a number from 0 to 19, the error occurred in. Errors that occur during the password autocomplete interception process will use “gather_autocomplete_password:dom” for the stage value. Finally, if an error occurs when attempting to collect or exfiltrate a specific day’s emails, the stage will include which day the error occurred on, using the previously defined placeholder {DAY_OFFSET}, with a format of sendArchive:day-{DAY_OFFSET}.

Exfiltration

At the end of each stage in the collection process, the script attempts to exfiltrate acquired information to Flowerbed. The script primarily relies on two forms of data exfiltration: DNS [T1048.003] and HTTPS. Some information is exfiltrated over both the DNS and HTTPS channels.

Prior to exfiltration, a randomized 10- or 11-character alphanumeric string is generated as an identifier for the victim. This identifier is included in the URL of both the DNS- and HTTPS-based exfiltration.  

DNS exfiltration

DNS exfiltration occurs through DNS A record queries. To ensure data exfiltrated through DNS is not corrupted when traversing through non-actor-controlled DNS infrastructure, Ulej maintains compliance with RFC 1035, Domain Names - Implementation and Specification, specifically accounting for the case insensitivity and subdomain length requirements. Base32 encoding is used to create a case-insensitive payload. Once the payload is encoded, a period (“.”) is added every 60 characters to ensure each subdomain is under 63 characters long. The script then creates a new image object sourced from a URL with the scheme defined in Figure 6. Any traffic involving DNS exfiltration will have “d-“ prefixing the victim identifier, and the subdomain immediately following indicates the type of information being exfiltrated.

When the script generates an image object, the browser tries to retrieve the complete domain of the URL specified as the source of the image. This triggers a DNS request sent to the actor-controlled server and processed by Flowerbed. Table 3 lists both the information exfiltrated via DNS and their corresponding data type identifiers in the DNS queries.  

HTTPS exfiltration

Any information exfiltrated via DNS is also exfiltrated through HTTPS, as well as additional data including email content, contacts, attachments, and error logging information. By using Let’s Encrypt certificates, this group can quickly deploy new infrastructure and leverage encrypted HTTPS communications with valid server certificates when exfiltrating information from the victim’s environment. The HTTPS exfiltration capability only uses two HTTP content types, defined in Table 4. Traffic associated with HTTPS exfiltration will use the URL scheme shown in Figure 7.  

Some of the data transmitted via HTTPS uses the standard JSON content type format. The script includes the information in a POST request to actor-controlled infrastructure.  

Table 5 provides a summary of the JSON-based exfiltration.

The script transmits all HTTPS exfiltration not identified in Table 5 using the Octet-Stream content type as binary data. The POST requests for this method include a filename in the “X-Filename” header. Traditionally, developers use headers prefixed with “X-” to denote custom headers that do not follow a defined standard. The purpose of including this header remains unclear since the Catcher capability ignores the provided filename when saving the data. Table 6 summarizes the data exfiltrated in this format.

The script sends all exfiltrated data identified in Table 6 to the Catcher service exactly as received from the SOAP request in a JSON payload, except for email exfiltration. For email exfiltration, the script sends it as a GZIP compressed archive [T1560]. Although most of the exfiltration consists of valid JSON, the script still attempts to exfiltrate all information identified in Table 6 using the application/octet-stream content typing rather than application/json.

At the beginning and end of the collection and exfiltration activity, during the sendStartPing and sendFinishPing stages respectively, the script submits a POST request with a JSON payload to indicate that the script is starting or finishing execution. Throughout execution, the script also logs error events and send the logs using similar JSON payloads. The script sends the JSON in a POST request to the URL documented in Figure 2, using a URL path of “/v/p” and with a “subtype” key that shows which type of action it logged (start, finish, or error).  

Catcher

Ulej exfiltrates information to Flowerbed to be handled by a service named Catcher. Catcher is a containerized Python application, running in Docker as part of Flowerbed, which is detailed in the Resource development section. It receives exfiltrated data and temporarily stores it, enabling its eventual transfer to infrastructure designed for long-term, secure storage.

Catcher acts as an HTTP server over port 8000 and a DNS server on port 53. As described in the Resource development section, the Flowerbed project uses an additional Docker container running an Nginx reverse proxy to enable HTTPS support. This reverse proxy uses a certificate generated by Let’s Encrypt and forwards all traffic with an SNI containing “*.i.*” to port 8000 within the Catcher container.

The DNS service can accept A, AAAA, MX, TXT, and CAA queries. For any MX, AAAA, or CAA queries, the server will always provide an empty response. The system only supports TXT records as needed to process Automatic Certificate Management Environment (ACME) requests, which enable the assignment of Let’s Encrypt certificates. If the server receives an A query, Catcher will always respond with the public IP address of the Flowerbed server.  

However, if a query includes a domain formatted as shown in Figure 6 and Figure 7, the service saves a log file in JSON format to disk containing the following details of the DNS query:

• Time of query,
• Source IP address for query,
• Queried domain, and
• Type of query.

The HTTP server typically responds with OK, except in cases where the path is “pixel.gif” when the response contains a 1x1 gif image with a SHA-256 hash of ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629. Like the DNS service, the HTTP service will only log entries when the domain found in the host header of the request follows the expected formatting as seen in Figure 6 and Figure 7. As the HTTPS exfiltration uses non-standardized binary and JSON-formatted payloads when exfiltrating to Catcher, Catcher will check the content type of the request. If the content type is set to “application/json”, Catcher encodes the data in Base64 and includes it in the JSON log entry written to disk. If the content type is set to any other value, Catcher leaves the Base64 payload in the JSON log entry blank and saves the payload to a separate file with the same filename as the JSON log entry with a “.bin” file extension. An HTTPS exfiltration event causes Catcher to save a JSON formatted log file to disk containing the following information from the HTTP request:

• Time,
• Source IP address,
• Request method,
• Host,
• Path,
• Query string,
• Headers, and
• Base64 payload.

These JSON event log files and binary output files are then initially saved to the directory /root/hits/tmp and later moved to the /root/hits/ready directory once processed. This prevents incomplete files, which are still being uploaded to Catcher, from premature exfiltration from the server. Approximately every 60 seconds, a likely automated workflow establishes a Secure Shell (SSH) connection with the server hosting Flowerbed for a few seconds, almost certainly exfiltrating the data processed by Catcher to non-public-facing infrastructure. The command in Figure 8 also executes hourly to remove all files last modified at least two days ago from the /root/hits/ready directory.

Response strategies

Mitigations

In many cases, by the time an organization identifies a compromise related to this campaign, numerous sensitive and proprietary emails have already been exfiltrated. The significant risk posed by this cyber threat emphasizes the importance for organizations that use ZCS and other similar webmail solutions to take proactive steps to mitigate this risk.

All organizations that use the ZCS webmail service should immediately prioritize ensuring that their ZCS is not running a vulnerable version. A patch for CVE-2025-66376 was released for both 10.1.13 and 10.0.18 versions of ZCS [D3-AH]. If immediate patching is not feasible, organizations should advise employees to use alternative mail clients to access email and avoid using the Classic ZCS webmail client until ZCS is updated to a non-vulnerable version [d3f:Isolate].

System administrators should closely monitor any Internet-connected ZCS or other email systems and the workstations that access those systems and promptly apply available software updates [D3-AH]. Administrators can maintain awareness of active vulnerability exploitation by referencing open source resources, including CISA’s Known Exploited Vulnerabilities Catalog and NCSC-UK’s Responding to active exploitation of vulnerabilities guidance.

Organizations should consider using a third-party authentication service that supports passkeys for authentication to mediate access to ZCS and other services that do not natively support passkeys. By doing so, organizations can work to eliminate the possibility of automated password collection from autocomplete or password reuse [D3-CH]. However, Application Passcodes may still be necessary and should be monitored closely.  

Organizations should implement network monitoring capabilities with collection and short-term retention of packet capture or NetFlow data and maintain log collection and storage [CPG 3.Q]. This will allow organizations to monitor for and identify suspicious network activity [CPG 4.B], such as:

• Significant amounts of outbound data being sent to IPs associated with VPS providers not used by the organization [D3-NTA];
• Frequent DNS queries for a suspicious domain with seemingly random subdomains [D3-DNSTA];
• A sudden spike of connections to a server associated with a recently established domain [D3-NTCD]; and  
• Connections to internal services, such as webmail, from VPN providers frequently leveraged by this group for nefarious activity, such as Mullvad VPN [D3-NTCD].

Additionally, for organizations that can inspect the content of outbound HTTPS connections via break-and-inspect infrastructure, security teams should identify traffic matching the characteristics described in the Exfiltration section of this advisory.

Indicators of compromise (IOCs)

Flowerbed infrastructure

The following indicators have been attributed to use by LAUNDRY BEAR for their campaign targeting ZCS’s webmail service as of the publication of this advisory. (Disclaimer: Due to the frequency of operational structure changes by this group, these indicators are intended solely for historic attribution purposes. Some indicators, such as IPs, compromised emails, and domains, may be outdated, so organizations should check for current activity before acting on these IOCs.) Table 7 provides details about the server infrastructure used to host Flowerbed, and Table 8 lists the corresponding SHA-1 hash values for the Let’s Encrypt certificates used by that infrastructure [D3-IAA].

LAUNDRY BEAR has used the following email addresses to procure resources used for this campaign:

• ivanka.zurabishvili@proton[.]me,
• zmul1@buildandconsulting[.]com,
• garrysmithme@pinmx[.]net, and
• hostingclient@pinmx[.]net.

Phishing distribution

LAUNDRY BEAR primarily relied on ProtonMail for distribution of malicious email. However, as stated above, LAUNDRY BEAR’s more recent efforts likely have shifted to distributing the payload through previous victims.  

The following email addresses have distributed payloads attributed to this campaign:

• c.laurent.ejfa@proton[.]me,
• j.moreau.epsc@proton[.]me,
• liberty.insights@proton[.]me,
• certain email addresses (presumably compromised) at the isofts.kiev[.]ua domain (i.e., ending with @isofts.kiev[.]ua), and
• certain email addresses (presumably compromised) at the navs.edu[.]ua domain (i.e., ending with @navs.edu[.]ua).

Additionally, the following are SHA-256 hashes of email samples containing the malicious payload attributed to this campaign:

• 98df604ecc57f884a2e6ce3266a0013ad64455cac48442c2312cfa4765007aaf,
• 60db9abae75cd8ccc49dd7ea5feb41677566dcd442f12ebc5745ffd2810fb874,
• b1f5beb1175fc5c7d1806a2f0d900eb124c54f0286c5c52b66eea7a6633adb1d, and
• 1517b3caa495f6c4e832df9c75fc94667e3c233773f7fa4e056d5e30e5ead760.

Post-compromise artifacts

Currently, the script does not remove artifacts. This leaves additional opportunities to identify victims of this activity. While emphasis should always be placed on consistent monitoring of network traffic and endpoint activity, there are a variety of persistent artifacts described below that can be used to identify victims of this campaign.

This Ulej capability relies on creating a significant number of SOAP requests to collect account information for exfiltration. ZCS logs from these requests are stored, by default, in the /opt/zimbra/log/mailbox.log file [D3-PA]. A significant amount of SOAP request activity that aligns with what was described in the Persistence and credential access and Collection sections of this advisory could indicate a potential compromise. Specific examples of high-risk SOAP request activity might include:

• Many SearchGalRequest command requests from a single user over a short period of time;
• Use of the CreateAppSpecificPasswordRequest command, especially in cases where it is creating an Application Passcode named “ZimbraWeb”; and
• Use of the GetScratchCodesRequest command.

While LAUNDRY BEAR uses the localStorage property to track what days had emails previously exfiltrated, defenders can use this property to identify victims of this campaign and determine the scope of exfiltrated information [D3-PA]. Review of the items stored in that property for an organization’s ZCS webmail client page on an endpoint device could indicate compromise if there are items named with a format of zd_comp_YYYY-MM-DD, as explained in the Collection section of this advisory.

While Application Passcodes have non-malicious purposes, in this case instances of these passcodes with the name “ZimbraWeb” are almost certainly malicious. The ZCS webmail application can support 2FA natively and does not require the use of an Application Passcode, so there is no reason that there should be one named “ZimbraWeb.”

In instances where organizations identify victims of this campaign, they should also examine the inbox of the suspected victim for the original phishing email [D3-MA]. If an email that has a payload exploiting CVE-2025-66376 is discovered, steps should be taken immediately to identify and quarantine other instances of emails with similar body content, senders, and subject lines to prevent further exploitation and exfiltration.  

Remediation

In the event an organization identifies activity associated with this campaign, that organization should take steps to minimize further exploitation. The organization should consider requesting that employees minimize use of the ZCS webmail client until the organization updates to a patched version that is not vulnerable to CVE-2025-66376.

Organizations should use identifiers from the IOCs section of this report to identify any individuals compromised by this campaign and record the date(s) of compromise(s) to determine the scale and scope of emails exfiltrated.

All users from the organization should have all Application Passcodes and 2FA scratch keys revoked. Affected organizations should require all employees to change passwords in line with establishing minimum password strength requirements [CPG 3.B] and creating unique credentials [CPG 3.C], specifically noting that compromised employees might have had any password stored in a password manager exfiltrated.

Works cited

[1] Netherlands General Intelligence and Security Service (AIVD) and Netherlands Defence Intelligence and Security Service (MIVD). AIVD and MIVD identify a new Russian cyber threat actor. 2025. https://www.aivd.nl/site/binaries/site-content/collections/documents/2025/05/27/aivd-en-mivd-onderkennen-nieuwe-russische-cyberactor/Advisory+AIVD+en+MIVD+Public+report+on+new+cyber+actor.pdf

[2] Microsoft Corporation. New Russia-affiliated actor Void Blizzard targets critical sectors for espionage. 2025. https://www.microsoft.com/en-us/security/blog/2025/05/27/new-russia-affiliated-actor-void-blizzard-targets-critical-sectors-for-espionage/

[3] Palo Alto Networks Unit 42. Russian Global Webmail Espionage. 2026. https://unit42.paloaltonetworks.com/russian-webmail-espionage/ 

[4] Proofpoint. TA488 Targets Zimbra Mailservers with Half-Click Exploits. 2026. https://www.proofpoint.com/us/blog/threat-insight/ta488-zcs-exploit

[5] Seqrite. Operation GhostMail: Russian APT exploits Zimbra Webmail to Target Ukraine State Agency. 2026. https://www.seqrite.com/blog/operation-ghostmail-zimbra-xss-russian-apt-ukraine/  

Footnotes

¹ Národní úřad pro kybernetickou a informační bezpečnost
² Forsvarets Efterretningstjeneste
³ Välisluureamet
⁴ Sotilastiedustelu
⁵  Suojelupoliisi
⁶ Direction générale de la sécurité intérieure
⁷ Agence nationale de la sécurité des systèmes d’information
⁸ Agenzia Informazioni e Sicurezza Esterna
⁹ Agenzia Informazioni e Sicurezza Interna
¹⁰ Serviciul de Informații și Securitate al Republicii Moldova
¹¹ Agencja Wywiadu
¹² Służba Kontrwywiadu Wojskowego
¹³ Centro Nacional de Inteligencia
¹⁴ Nationellt Cybersäkerhetscenter
¹⁵ MITRE and ATT&CK are registered trademarks of The MITRE Corporation. MITRE D3FEND is a trademark of The MITRE Corporation.

Acknowledgements

The authoring agencies acknowledge the contributions to this advisory from Palo Alto Networks Unit 42 and Proofpoint.

Disclaimer of endorsement

The information and opinions contained in this document are provided "as is" and without any warranties or guarantees. Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favoring by the United States Government, and this guidance shall not be used for advertising or product endorsement purposes.

Organizations have no obligation to respond or provide information back to the authoring organizations in response to this joint advisory. If, after reviewing the information provided, an organization decides to provide information to the authoring organizations, reporting must be consistent with all applicable laws and policies.

Purpose

This document was developed in furtherance of the authoring agencies’ cybersecurity missions, including their responsibilities to identify and disseminate threats, and to develop and issue cybersecurity specifications and mitigations. This information may be shared broadly to reach all appropriate stakeholders.

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