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Executive summary 

A group of Russian state-supported cyber actors has been targeting and compromising various Western government and commercial organizations using the Zimbra Collaboration Suite (ZCS) software since at least July 2025. The Russian state-supported advanced persistent threat (APT) group’s activity is tracked in the cybersecurity community under several names (see Cybersecurity industry tracking), primarily as “LAUNDRY BEAR,” a name initially coined by the Netherlands General Intelligence and Security Service (AIVD) and Defence Intelligence and Security Service (MIVD) [1].

LAUNDRY BEAR’s targeting is almost certainly to gather sensitive information for the Russian Federation, with these actors primarily focusing on the covert acquisition of email data. Previous campaigns indicated LAUNDRY BEAR relied on unsophisticated initial access techniques—including password spraying, phishing, and pass-the-cookie—allowing the group to successfully run high-volume operations. The latest campaign targeting ZCS uses a novel exploit that was a zero-day vulnerability when first exploited and continues to be successfully exploited. The vulnerability, Common Vulnerabilities and Exposures (CVE) CVE-2025-66376, was patched in November 2025. This demonstrates LAUNDRY BEAR’s intent and ability to deploy increasingly sophisticated technical capabilities.

Unlike traditional phishing campaigns that persuade a user into taking an action, such as clicking a link or opening a file, LAUNDRY BEAR’s latest campaign leverages a view-based exploit that only requires a user to view a malicious email within a vulnerable version of the webmail service. Once viewed, the exploit attempts to exfiltrate the victim’s last 90 days of email communications, the organization email directory (i.e., Global Address List [GAL]), and other sensitive information to servers controlled by LAUNDRY BEAR. The exploit also attempts to establish persistent access to victim accounts through a variety of means as detailed in the Persistence and credential access section.

This Cybersecurity Advisory (CSA) warns of this ongoing malicious threat activity and urges organizations to update their vulnerable software and implement additional mitigations to thwart these Russian state-supported actors’ continued success. The CSA is being released by the following authoring and co-sealing agencies:

• United States National Security Agency (NSA)
• United States Federal Bureau of Investigation (FBI)
• Netherlands Defence Intelligence and Security Service (MIVD)
• Netherlands General Intelligence and Security Service (AIVD)
• United States Cybersecurity and Infrastructure Security Agency (CISA)
• United States Defense Counterintelligence and Security Agency (DCSA)
• United States Department of Defense Cyber Crime Center (DC3)
• United States Department of the Treasury
• United States Naval Criminal Investigative Service (NCIS)
• Australian Signals Directorate’s Australian Cyber Security Centre (ASD’s ACSC)
• Communications Security Establishment Canada’s (CSE’s) Canadian Centre for Cyber Security (Cyber Centre)
• New Zealand National Cyber Security Centre (NCSC-NZ)
• United Kingdom National Cyber Security Centre (NCSC-UK)
• Czech Republic National Cyber and Information Security Agency (NÚKIB)¹
• Danish Defence Intelligence Service (DDIS)²
• Estonian Foreign Intelligence Service (EFIS)³
• Finnish Defence Intelligence (FDI)⁴
• Finnish Security and Intelligence Service (SUPO)⁵
• French General Directorate for Internal Security (DGSI)⁶
• French National Cybersecurity Agency (ANSSI)⁷
• Italian External Intelligence and Security Agency (AISE)⁸
• Italian Internal Intelligence and Security Agency (AISI)⁹
• Security and Intelligence Service of the Republic of Moldova (SIS RM)¹⁰
• Polish Foreign Intelligence Agency (AW)¹¹
• The Military Counterintelligence Service of Poland (SKW)¹²
• Spain National Intelligence Centre (CNI)¹³
• Sweden National Cyber Security Centre (NCSC-SE)¹⁴

The authoring agencies urge any organizations using ZCS to implement the recommendations listed within the Mitigations section of this advisory to reduce the risk associated with this activity. This CSA also includes specific remediations for organizations to implement if they discover the presence of the listed Indicators of compromise (IOCs).  

As more organizations update their ZCS software based on this CSA, LAUNDRY BEAR may discontinue the current campaign exploiting this vulnerability; however, based on the success of this and previous campaigns, it is very likely that the group will continue to target ZCS and other email systems used by organizations in Western countries. The actors will almost certainly continue to rely on email to engage potential victims by exploiting novel vulnerabilities and, when necessary, use social engineering techniques to assist with their efforts. The authoring agencies recommend organizations regularly update their mail service software and continuously monitor their email systems and emails for malicious activity.

For a downloadable list of IOCs, see:

• AA26-204A.stix.xml (STIX XML)
• AA26-204A.stix.json (STIX JSON)

Cybersecurity industry tracking

The cybersecurity industry provides overlapping cyber threat intelligence, indicators of compromise (IOCs), and mitigation recommendations related to these Russian state-supported cyber actors. While not exhaustive, the following are threat group names commonly used for these actors within the cybersecurity community:

• LAUNDRY BEAR
• Void Blizzard [2]
• CL-STA-1114 [3]
• TA488 (formerly UNK_PitStop) [4]

Note: Cybersecurity companies have different methods of tracking and attributing cyber actors, and this may not be a 1:1 correlation to the U.S. government’s understanding for all activity related to these groupings.

Background

Public advisories from Netherlands General Intelligence and Security Service (AIVD), Netherlands Defence Intelligence and Security Service (MIVD), and Microsoft highlighted these Russian state-supported advanced persistent threat (APT) actors in May 2025, calling them LAUNDRY BEAR and Void Blizzard respectively [1] [2]. Both advisories assessed that the group was engaged in malicious cyber activity as early as April 2024.  

The May 2025 advisories highlighted a cluster of activity targeting cloud-based email environments, including Microsoft Exchange in particular, and abusing legitimate APIs to perform data exfiltration in bulk [T1114.002]. The group relied on unsophisticated means of initial access, including procuring stolen credentials on criminal marketplaces [T1078], and using social engineering techniques to lure targets into interacting with a malicious site masquerading as a legitimate one. As of April 2025, one of these sites resembled a European Defence & Security Summit registration portal that required registrants to sign in to their Microsoft account to view. Once a user entered their Microsoft credentials into this malicious site, LAUNDRY BEAR’s modified version of the open source adversary emulation toolkit, Evilginx, intercepted the user’s credentials. LAUNDRY BEAR then used this authentication data, including passwords and session tokens, to access the compromised account and conduct mass email exfiltration, as well as harvest other information. This method of compromise is commonly known as an adversary-in-the-middle (AiTM) technique [T1557].  

Beginning around July 2025, LAUNDRY BEAR shifted toward a more technical method of email compromise, highlighting their continued efforts to covertly acquire email communications from a variety of Western organizations of interest and deliver them to the Russian Federation. Using a custom-developed capability [T1587.001] named “Улей” or “Ulej” (Russian for beehive), LAUNDRY BEAR successfully targeted and exfiltrated sensitive user information from organizations who use the Zimbra Collaboration Suite (ZCS) product [T1114]. Data LAUNDRY BEAR attempted to exfiltrate from compromised accounts included:

• Last 90 days of emails,
• Email address,
• Password [T1589.001],
• Global Address List (GAL) [T1087],
• Two-factor authentication (2FA) tokens, and
• Newly-created Application Passcode [T1098].

The covert and persistent nature of this activity, along with the absence of any known financial extortion, almost certainly indicates this group’s involvement in espionage activities with Russian government backing. Additionally, extensive Ukrainian targeting, prior to use against U.S. and other NATO allies, outlines an increasing trend within Russian cyber threat groups to target Ukrainian users first—both as a priority target and as a testbench for malicious cyber techniques before broader global deployment.

Targeting details

LAUNDRY BEAR has targeted and compromised users in various organizations, including those associated with:

• the Defense Industrial Base (DIB),  
• the federal and local government,
• education,
• energy,
• law enforcement,  
• media,  
• non-governmental organizations, and
• technology.

Technical details

Note: This advisory uses the MITRE ATT&CK® Matrix for Enterprise framework, version 19. This advisory also uses MITRE D3FEND^TM version 1.4.0¹⁵. See Appendix A and Appendix B for tables of the activity mapped to MITRE ATT&CK and D3FEND tactics, techniques, and countermeasures.

Ulej is a novel data exfiltration and aggregation capability, that currently (as of the publication of this report) supports a campaign specifically targeting users of ZCS webmail servers. This capability is used to exploit CVE-2025-66376 [Common Weakness Enumeration (CWE) CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')], but likely could be adapted to exploit other vulnerabilities. It exfiltrates emails and other sensitive user data from a victim’s system immediately after exploitation and stores the data in an actor-controlled unattributable virtual private server (VPS) [T1074.002] running LAUNDRY BEAR’s “Flowerbed” collection framework. The collected data is almost certainly further exfiltrated to internal network resources for review and long-term retention.

Reconnaissance

LAUNDRY BEAR uses the Ulej capability to exploit the CVE-2025-66376 vulnerability in organizations using ZCS. This campaign’s targeted victimology and limited exploitation capabilities likely indicate this group manually identifies and targets the victim organizations. LAUNDRY BEAR likely identifies organizations with public-facing Zimbra infrastructure by port scanning [T1595] and fingerprinting datasets easily procured through various commercial vendors [T1596.005].  

After identifying a target organization, the group likely compiles email addresses for individual users to target with the exploit [T1589.002] from datasets offered by commercial vendors [T1597.002], open source intelligence [T1593], or previously exfiltrated data [T1597].  

Resource development

The actors procure VPSs from a variety of providers [T1583.003], including those with Know Your Customer (KYC) requirements, and often use fabricated identities. LAUNDRY BEAR primarily uses Mullvad VPN [T1583] when interacting with these servers, further demonstrating the group’s intent to mask their identity and maintain operations security (OPSEC). After the server is provisioned, an automated process deploys the Docker containers necessary for Ulej’s Flowerbed framework [T1608], which then receives and aggregates the data Ulej exfiltrates. These servers are typically only used for 7-60 days before moving to new infrastructure.

Flowerbed framework

Flowerbed is a Python project that uses Docker for containerization. The project includes four different Docker containers:

• Catcher,
• Certbot,
• Nginx, and
• Gardener.

Catcher acts as both a DNS and HTTP server to receive and aggregate exfiltrated victim information [T1048]. For additional information on Catcher, refer to the Exfiltration section of this advisory. Flowerbed’s next container, Certbot, is based on one of the official Certbot containers, which allows for automated generation of Let’s Encrypt certificates using DNS challenges through Cloudflare. This certificate can then be used by the Nginx container, which serves as an HTTPS reverse proxy for Catcher, enabling Flowerbed to disguise some of its exfiltration activity through an encrypted communications channel [T1048.002]. The Nginx reverse proxy also validates that the Server Name Indicator (SNI) value contains “*.i.*” prior to forwarding the traffic to Catcher. If the SNI does not contain that string, the Nginx server returns a 444 error to the client. This is likely an attempt to reject non-Ulej connections. Finally, the Gardener container functions as a health check for the Catcher service. Gardener is a simple Python script that validates Catcher correctly receives and processes data.

The simplistic Flowerbed codebase has indications that artificial intelligence (AI) played a role in its development. This highlights how AI is increasingly being used to develop malicious capabilities [T1588.007]. The dependence on AI for a simple capability, such as Flowerbed, alongside a previous reliance on open source capabilities, such as Evilginx2 [T1588.002], likely indicates a lack of advanced technical knowledge within LAUNDRY BEAR, especially in relation to true software development capabilities.

Initial access

To gain initial access, LAUNDRY BEAR sends an email containing a malicious JavaScript payload to the target [T1566]. Through exploitation of CVE-2025-66376, this JavaScript payload is immediately executed once the user views the malicious email [T1203], such as the one shown in Figure 1, in the ZCS webmail platform. Since at least November 2025, LAUNDRY BEAR began sending these phishing emails from victim infrastructure through compromised accounts [T1199], as shown in the email metadata in Figure 2. These compromised accounts were likely previous victims of this, or another LAUNDRY BEAR, campaign and their use is intended to further obfuscate and frustrate anti-phishing tools and training.

According to the National Vulnerability Database (NVD), CVE-2025-66376 was initially published on 5 January 2026. This vulnerability allows for execution of a JavaScript payload included in email content due to improper sanitization of Cascading Style Sheet’s (CSS) @import directives within an email [5]. Because the activity attributed to this campaign began in July 2025—months before Synacor released a patch and the CVE was published—the payload initially exploited a zero-day vulnerability at that time [T1587.004].  

Utilization of a zero-day exploit within this campaign demonstrates the ability for even emerging threat groups like LAUNDRY BEAR to operationalize novel exploits into a highly successful capability.

Hidden in LAUNDRY BEAR’s email is a Base64 encoded payload within the “onload” field of a Scalable Vector Graphics (SVG) element [T1027.017], as shown in Figure 3. Leading up to the inclusion of this payload in the SVG element are various instances of @import directives, as required to leverage CVE-2025-66376. This payload includes an XOR encrypted final script encoded in a Base64 inner payload (see Figure 3) [T1027.013]. The outer payload decodes and decrypts the inner payload using an XOR function and a hardcoded key and then executes the script contained within the inner payload containing the collection and exfiltration logic. By changing the key used for the XOR encryption of the inner payload or adding additional @import directives with non-functional code [T1027.010], LAUNDRY BEAR can easily generate new payloads that bypass basic threat detection signatures. This malicious payload attempts to collect and exfiltrate information in 12 asynchronous stages [T1119]. The stages in order of appearance within the payload are as follows:

1. sendStartPing,
2. gather_email,
3. gather_environment,
4. gather_2fa_codes,
5. gather_app_password,
6. gather_device_status,
7. gather_oauth_consumers,
8. gather_autocomplete_password,
9. enable_mail_protocols,
10. gather_gal,
11. sendArchives, and
12. sendFinishPing. 

Use of a zero-day exploit within this campaign demonstrates the ability for even emerging threat groups like LAUNDRY BEAR to operationalize novel exploits into a highly successful capability [T1587].

Persistence and credential access

To establish sustained persistence into the victim’s email account, the script attempts to modify account preferences and collect authentication information. Any collected credentials are later exfiltrated, as further described in the Exfiltration section below. Other campaigns attributed to LAUNDRY BEAR also demonstrated the group’s ability to circumvent multi-factor authentication through session token replay [T1550.004], and the Zimbra campaign follows a similar trend.

The script used in this campaign tries to discover the victim’s email address during the gather_email stage [T1087]. The script searches for this email address in two ways. First, it examines the batchInfoResponse variable, which an HTML script element on the webpage can define, for an email address. Even if the script finds an email address there, it also checks whether it acquired a Cross-Site Request Forgery (CSRF) token as described later in the Collection section of this advisory. If so, the script uses the “GetIdentitiesRequest” Simple Object Access Protocol (SOAP) command under the “ZimbraAccount” namespace to determine the victim’s email address [T1185] and then exfiltrates it. However, if the script does not have a CSRF token or the SOAP request fails, the script exfiltrates the email value recovered from the first method instead. If both attempts fail to capture the victim’s email, the script sends a JavaScript Object Notation (JSON) payload with a key of “email” and value of null over HTTPS and does not attempt DNS exfiltration.

During the gather_autocomplete_password stage, the script attempts to collect the victim’s saved password via the autocomplete feature of the victim’s password manager. The script injects two HTML div elements requesting login credentials onto the page outside of the victim’s view, as shown in Figure 4 and Figure 5. After waiting five seconds, the script then attempts to extract the password provided automatically by the password manager from the input element shown in Figure 4. If there is no value in that input field, it checks the password input field shown in Figure 5. If neither input field contains a value, a JSON payload with a key of “autocomplete_password” and value of null is sent over HTTPS and DNS exfiltration is not attempted.

LAUNDRY BEAR almost certainly relies on a mail client using the Internet Message Access Protocol (IMAP) for persistent access to the victim’s mailbox. During the enable_mail_protocols stage, a SOAP request leveraging the “ModifyPrefsRequest” command under the “ZimbraAccount” namespace is sent. This request attempts to set the “zimbraPrefImapEnabled” preference to TRUE. While the default setting for “zimbraPrefImapEnabled” is not well documented, this action is almost certainly intended to ensure that IMAP access to the victim’s mailbox is enabled.

ZCS does not support 2FA for some mail clients, including IMAP. To support users who rely on IMAP clients, ZCS allows for the generation of Application Passcodes. Application Passcodes are randomly generated passwords that can be used for clients that cannot support the normal 2FA process to authenticate. During the gather_app_password stage, the script makes a SOAP request using the “CreateAppSpecificPasswordRequest” command under the “ZimbraAccount” namespace to create a new Application Passcode [T1556.006]. The SOAP request uses “ZimbraWeb” as the name of the application.

Additionally, the script also attempts to collect 2FA tokens. During the gather_2fa_codes stage, the script makes a SOAP request using the “GetScratchCodesRequest” command under the “ZimbraAccount” namespace. The script then attempts to exfiltrate any non-null 2FA codes collected this way. The number of codes can vary, and each code is exfiltrated to Flowerbed individually.

Collection

As demonstrated in the Persistence and credential access section, this script relies heavily on SOAP requests to collect victim information. To make these requests, the script aims to acquire the victim’s current CSRF token, which it attempts to access within the webpage’s local storage using localStorage.getItem("csrfToken"). If the script is unable to acquire this CSRF token, it will be unable to make any SOAP requests. In addition to the SOAP commands documented in the Persistence and credential access section, other SOAP commands executed to collect victim information are shown in Table 1.

The script attempts to collect the victim’s GAL through brute force by searching for each two-character combination from a character set of “abcdefghijklmnopqrstuvwxyz1234567890.-_”. These queries are conducted using 20 batches of SOAP requests with 77 “SearchGalRequest” SOAP commands in each batch except for the last request containing only 58.

During the gather_environment stage, the script attempts to determine which type of ZCS webmail client the victim is using. The script checks the user’s current URL to determine the client type being used, checking for certain indicators (shown in Table 2) to determine the client type. The corresponding value is then used as the payload when exfiltrating the client type.

As part of collection, the script attempts to harvest any emails not marked as “junk” from the last 90 days from the victim’s account. Emails are collected daily by an HTTP GET request to the URL path, “/home/~/?fmt=tgz&meta=0&query=date:-{DAY_OFFSET}d AND (not in:junk)”. The {DAY_OFFSET} value would be between 0 and 89 representing how many days ago the email was sent or received. To prevent redundant collection and exfiltration of emails, a variable with a name based on the email date being queried, using a format of zd_comp_YYYY-MM-DD, and value of true, is saved to the window.top.localStorage property. This variable is saved regardless of whether the email is successfully exfiltrated.  

According to Mozilla documentation, if the user is not in a private browsing session, any data stored to localStorage does not typically expire. This means that if the user happens to execute the script again from the same computer, the script avoids attempting to re-exfiltrate previously captured emails. However, the script always attempts to pull any emails with a {DAY_OFFSET} of zero. In other words, the script always pulls emails sent or received the same day it is run. After email results are returned from the query for each day of email activity, those results are then passed to Flowerbed as described in the Exfiltration section.

The script also provides LAUNDRY BEAR with telemetry on any errors that occur during the collection process. This is accomplished by executing any collection or exfiltration code through helper functions that contain error handling logic. If an error occurs, a payload containing information on the error itself, the context of the error happening, and the stage in which the error occurred is sent to Flowerbed as described in the Exfiltration section below. For cases where the error occurs within a SOAP request, “:api” is concatenated to the stage value in the payload. If an error occurs during the batch SOAP requests that occur when collecting the GAL of the victim, the stage value will use a format of gather_gal:{VAL}:api. The {VAL} placeholder indicates which batch request, a number from 0 to 19, the error occurred in. Errors that occur during the password autocomplete interception process will use “gather_autocomplete_password:dom” for the stage value. Finally, if an error occurs when attempting to collect or exfiltrate a specific day’s emails, the stage will include which day the error occurred on, using the previously defined placeholder {DAY_OFFSET}, with a format of sendArchive:day-{DAY_OFFSET}.

Exfiltration

At the end of each stage in the collection process, the script attempts to exfiltrate acquired information to Flowerbed. The script primarily relies on two forms of data exfiltration: DNS [T1048.003] and HTTPS. Some information is exfiltrated over both the DNS and HTTPS channels.

Prior to exfiltration, a randomized 10- or 11-character alphanumeric string is generated as an identifier for the victim. This identifier is included in the URL of both the DNS- and HTTPS-based exfiltration.  

DNS exfiltration

DNS exfiltration occurs through DNS A record queries. To ensure data exfiltrated through DNS is not corrupted when traversing through non-actor-controlled DNS infrastructure, Ulej maintains compliance with RFC 1035, Domain Names - Implementation and Specification, specifically accounting for the case insensitivity and subdomain length requirements. Base32 encoding is used to create a case-insensitive payload. Once the payload is encoded, a period (“.”) is added every 60 characters to ensure each subdomain is under 63 characters long. The script then creates a new image object sourced from a URL with the scheme defined in Figure 6. Any traffic involving DNS exfiltration will have “d-“ prefixing the victim identifier, and the subdomain immediately following indicates the type of information being exfiltrated.

When the script generates an image object, the browser tries to retrieve the complete domain of the URL specified as the source of the image. This triggers a DNS request sent to the actor-controlled server and processed by Flowerbed. Table 3 lists both the information exfiltrated via DNS and their corresponding data type identifiers in the DNS queries.  

HTTPS exfiltration

Any information exfiltrated via DNS is also exfiltrated through HTTPS, as well as additional data including email content, contacts, attachments, and error logging information. By using Let’s Encrypt certificates, this group can quickly deploy new infrastructure and leverage encrypted HTTPS communications with valid server certificates when exfiltrating information from the victim’s environment. The HTTPS exfiltration capability only uses two HTTP content types, defined in Table 4. Traffic associated with HTTPS exfiltration will use the URL scheme shown in Figure 7.  

Some of the data transmitted via HTTPS uses the standard JSON content type format. The script includes the information in a POST request to actor-controlled infrastructure.  

Table 5 provides a summary of the JSON-based exfiltration.

The script transmits all HTTPS exfiltration not identified in Table 5 using the Octet-Stream content type as binary data. The POST requests for this method include a filename in the “X-Filename” header. Traditionally, developers use headers prefixed with “X-” to denote custom headers that do not follow a defined standard. The purpose of including this header remains unclear since the Catcher capability ignores the provided filename when saving the data. Table 6 summarizes the data exfiltrated in this format.

The script sends all exfiltrated data identified in Table 6 to the Catcher service exactly as received from the SOAP request in a JSON payload, except for email exfiltration. For email exfiltration, the script sends it as a GZIP compressed archive [T1560]. Although most of the exfiltration consists of valid JSON, the script still attempts to exfiltrate all information identified in Table 6 using the application/octet-stream content typing rather than application/json.

At the beginning and end of the collection and exfiltration activity, during the sendStartPing and sendFinishPing stages respectively, the script submits a POST request with a JSON payload to indicate that the script is starting or finishing execution. Throughout execution, the script also logs error events and send the logs using similar JSON payloads. The script sends the JSON in a POST request to the URL documented in Figure 2, using a URL path of “/v/p” and with a “subtype” key that shows which type of action it logged (start, finish, or error).  

Catcher

Ulej exfiltrates information to Flowerbed to be handled by a service named Catcher. Catcher is a containerized Python application, running in Docker as part of Flowerbed, which is detailed in the Resource development section. It receives exfiltrated data and temporarily stores it, enabling its eventual transfer to infrastructure designed for long-term, secure storage.

Catcher acts as an HTTP server over port 8000 and a DNS server on port 53. As described in the Resource development section, the Flowerbed project uses an additional Docker container running an Nginx reverse proxy to enable HTTPS support. This reverse proxy uses a certificate generated by Let’s Encrypt and forwards all traffic with an SNI containing “*.i.*” to port 8000 within the Catcher container.

The DNS service can accept A, AAAA, MX, TXT, and CAA queries. For any MX, AAAA, or CAA queries, the server will always provide an empty response. The system only supports TXT records as needed to process Automatic Certificate Management Environment (ACME) requests, which enable the assignment of Let’s Encrypt certificates. If the server receives an A query, Catcher will always respond with the public IP address of the Flowerbed server.  

However, if a query includes a domain formatted as shown in Figure 6 and Figure 7, the service saves a log file in JSON format to disk containing the following details of the DNS query:

• Time of query,
• Source IP address for query,
• Queried domain, and
• Type of query.

The HTTP server typically responds with OK, except in cases where the path is “pixel.gif” when the response contains a 1x1 gif image with a SHA-256 hash of ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629. Like the DNS service, the HTTP service will only log entries when the domain found in the host header of the request follows the expected formatting as seen in Figure 6 and Figure 7. As the HTTPS exfiltration uses non-standardized binary and JSON-formatted payloads when exfiltrating to Catcher, Catcher will check the content type of the request. If the content type is set to “application/json”, Catcher encodes the data in Base64 and includes it in the JSON log entry written to disk. If the content type is set to any other value, Catcher leaves the Base64 payload in the JSON log entry blank and saves the payload to a separate file with the same filename as the JSON log entry with a “.bin” file extension. An HTTPS exfiltration event causes Catcher to save a JSON formatted log file to disk containing the following information from the HTTP request:

• Time,
• Source IP address,
• Request method,
• Host,
• Path,
• Query string,
• Headers, and
• Base64 payload.

These JSON event log files and binary output files are then initially saved to the directory /root/hits/tmp and later moved to the /root/hits/ready directory once processed. This prevents incomplete files, which are still being uploaded to Catcher, from premature exfiltration from the server. Approximately every 60 seconds, a likely automated workflow establishes a Secure Shell (SSH) connection with the server hosting Flowerbed for a few seconds, almost certainly exfiltrating the data processed by Catcher to non-public-facing infrastructure. The command in Figure 8 also executes hourly to remove all files last modified at least two days ago from the /root/hits/ready directory.

Response strategies

Mitigations

In many cases, by the time an organization identifies a compromise related to this campaign, numerous sensitive and proprietary emails have already been exfiltrated. The significant risk posed by this cyber threat emphasizes the importance for organizations that use ZCS and other similar webmail solutions to take proactive steps to mitigate this risk.

All organizations that use the ZCS webmail service should immediately prioritize ensuring that their ZCS is not running a vulnerable version. A patch for CVE-2025-66376 was released for both 10.1.13 and 10.0.18 versions of ZCS [D3-AH]. If immediate patching is not feasible, organizations should advise employees to use alternative mail clients to access email and avoid using the Classic ZCS webmail client until ZCS is updated to a non-vulnerable version [d3f:Isolate].

System administrators should closely monitor any Internet-connected ZCS or other email systems and the workstations that access those systems and promptly apply available software updates [D3-AH]. Administrators can maintain awareness of active vulnerability exploitation by referencing open source resources, including CISA’s Known Exploited Vulnerabilities Catalog and NCSC-UK’s Responding to active exploitation of vulnerabilities guidance.

Organizations should consider using a third-party authentication service that supports passkeys for authentication to mediate access to ZCS and other services that do not natively support passkeys. By doing so, organizations can work to eliminate the possibility of automated password collection from autocomplete or password reuse [D3-CH]. However, Application Passcodes may still be necessary and should be monitored closely.  

Organizations should implement network monitoring capabilities with collection and short-term retention of packet capture or NetFlow data and maintain log collection and storage [CPG 3.Q]. This will allow organizations to monitor for and identify suspicious network activity [CPG 4.B], such as:

• Significant amounts of outbound data being sent to IPs associated with VPS providers not used by the organization [D3-NTA];
• Frequent DNS queries for a suspicious domain with seemingly random subdomains [D3-DNSTA];
• A sudden spike of connections to a server associated with a recently established domain [D3-NTCD]; and  
• Connections to internal services, such as webmail, from VPN providers frequently leveraged by this group for nefarious activity, such as Mullvad VPN [D3-NTCD].

Additionally, for organizations that can inspect the content of outbound HTTPS connections via break-and-inspect infrastructure, security teams should identify traffic matching the characteristics described in the Exfiltration section of this advisory.

Indicators of compromise (IOCs)

Flowerbed infrastructure

The following indicators have been attributed to use by LAUNDRY BEAR for their campaign targeting ZCS’s webmail service as of the publication of this advisory. (Disclaimer: Due to the frequency of operational structure changes by this group, these indicators are intended solely for historic attribution purposes. Some indicators, such as IPs, compromised emails, and domains, may be outdated, so organizations should check for current activity before acting on these IOCs.) Table 7 provides details about the server infrastructure used to host Flowerbed, and Table 8 lists the corresponding SHA-1 hash values for the Let’s Encrypt certificates used by that infrastructure [D3-IAA].

LAUNDRY BEAR has used the following email addresses to procure resources used for this campaign:

• ivanka.zurabishvili@proton[.]me,
• zmul1@buildandconsulting[.]com,
• garrysmithme@pinmx[.]net, and
• hostingclient@pinmx[.]net.

Phishing distribution

LAUNDRY BEAR primarily relied on ProtonMail for distribution of malicious email. However, as stated above, LAUNDRY BEAR’s more recent efforts likely have shifted to distributing the payload through previous victims.  

The following email addresses have distributed payloads attributed to this campaign:

• c.laurent.ejfa@proton[.]me,
• j.moreau.epsc@proton[.]me,
• liberty.insights@proton[.]me,
• certain email addresses (presumably compromised) at the isofts.kiev[.]ua domain (i.e., ending with @isofts.kiev[.]ua), and
• certain email addresses (presumably compromised) at the navs.edu[.]ua domain (i.e., ending with @navs.edu[.]ua).

Additionally, the following are SHA-256 hashes of email samples containing the malicious payload attributed to this campaign:

• 98df604ecc57f884a2e6ce3266a0013ad64455cac48442c2312cfa4765007aaf,
• 60db9abae75cd8ccc49dd7ea5feb41677566dcd442f12ebc5745ffd2810fb874,
• b1f5beb1175fc5c7d1806a2f0d900eb124c54f0286c5c52b66eea7a6633adb1d, and
• 1517b3caa495f6c4e832df9c75fc94667e3c233773f7fa4e056d5e30e5ead760.

Post-compromise artifacts

Currently, the script does not remove artifacts. This leaves additional opportunities to identify victims of this activity. While emphasis should always be placed on consistent monitoring of network traffic and endpoint activity, there are a variety of persistent artifacts described below that can be used to identify victims of this campaign.

This Ulej capability relies on creating a significant number of SOAP requests to collect account information for exfiltration. ZCS logs from these requests are stored, by default, in the /opt/zimbra/log/mailbox.log file [D3-PA]. A significant amount of SOAP request activity that aligns with what was described in the Persistence and credential access and Collection sections of this advisory could indicate a potential compromise. Specific examples of high-risk SOAP request activity might include:

• Many SearchGalRequest command requests from a single user over a short period of time;
• Use of the CreateAppSpecificPasswordRequest command, especially in cases where it is creating an Application Passcode named “ZimbraWeb”; and
• Use of the GetScratchCodesRequest command.

While LAUNDRY BEAR uses the localStorage property to track what days had emails previously exfiltrated, defenders can use this property to identify victims of this campaign and determine the scope of exfiltrated information [D3-PA]. Review of the items stored in that property for an organization’s ZCS webmail client page on an endpoint device could indicate compromise if there are items named with a format of zd_comp_YYYY-MM-DD, as explained in the Collection section of this advisory.

While Application Passcodes have non-malicious purposes, in this case instances of these passcodes with the name “ZimbraWeb” are almost certainly malicious. The ZCS webmail application can support 2FA natively and does not require the use of an Application Passcode, so there is no reason that there should be one named “ZimbraWeb.”

In instances where organizations identify victims of this campaign, they should also examine the inbox of the suspected victim for the original phishing email [D3-MA]. If an email that has a payload exploiting CVE-2025-66376 is discovered, steps should be taken immediately to identify and quarantine other instances of emails with similar body content, senders, and subject lines to prevent further exploitation and exfiltration.  

Remediation

In the event an organization identifies activity associated with this campaign, that organization should take steps to minimize further exploitation. The organization should consider requesting that employees minimize use of the ZCS webmail client until the organization updates to a patched version that is not vulnerable to CVE-2025-66376.

Organizations should use identifiers from the IOCs section of this report to identify any individuals compromised by this campaign and record the date(s) of compromise(s) to determine the scale and scope of emails exfiltrated.

All users from the organization should have all Application Passcodes and 2FA scratch keys revoked. Affected organizations should require all employees to change passwords in line with establishing minimum password strength requirements [CPG 3.B] and creating unique credentials [CPG 3.C], specifically noting that compromised employees might have had any password stored in a password manager exfiltrated.

Works cited

[1] Netherlands General Intelligence and Security Service (AIVD) and Netherlands Defence Intelligence and Security Service (MIVD). AIVD and MIVD identify a new Russian cyber threat actor. 2025. https://www.aivd.nl/site/binaries/site-content/collections/documents/2025/05/27/aivd-en-mivd-onderkennen-nieuwe-russische-cyberactor/Advisory+AIVD+en+MIVD+Public+report+on+new+cyber+actor.pdf

[2] Microsoft Corporation. New Russia-affiliated actor Void Blizzard targets critical sectors for espionage. 2025. https://www.microsoft.com/en-us/security/blog/2025/05/27/new-russia-affiliated-actor-void-blizzard-targets-critical-sectors-for-espionage/

[3] Palo Alto Networks Unit 42. Russian Global Webmail Espionage. 2026. https://unit42.paloaltonetworks.com/russian-webmail-espionage/ 

[4] Proofpoint. TA488 Targets Zimbra Mailservers with Half-Click Exploits. 2026. https://www.proofpoint.com/us/blog/threat-insight/ta488-zcs-exploit

[5] Seqrite. Operation GhostMail: Russian APT exploits Zimbra Webmail to Target Ukraine State Agency. 2026. https://www.seqrite.com/blog/operation-ghostmail-zimbra-xss-russian-apt-ukraine/  

Footnotes

¹ Národní úřad pro kybernetickou a informační bezpečnost
² Forsvarets Efterretningstjeneste
³ Välisluureamet
⁴ Sotilastiedustelu
⁵  Suojelupoliisi
⁶ Direction générale de la sécurité intérieure
⁷ Agence nationale de la sécurité des systèmes d’information
⁸ Agenzia Informazioni e Sicurezza Esterna
⁹ Agenzia Informazioni e Sicurezza Interna
¹⁰ Serviciul de Informații și Securitate al Republicii Moldova
¹¹ Agencja Wywiadu
¹² Służba Kontrwywiadu Wojskowego
¹³ Centro Nacional de Inteligencia
¹⁴ Nationellt Cybersäkerhetscenter
¹⁵ MITRE and ATT&CK are registered trademarks of The MITRE Corporation. MITRE D3FEND is a trademark of The MITRE Corporation.

Acknowledgements

The authoring agencies acknowledge the contributions to this advisory from Palo Alto Networks Unit 42 and Proofpoint.

Disclaimer of endorsement

The information and opinions contained in this document are provided "as is" and without any warranties or guarantees. Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favoring by the United States Government, and this guidance shall not be used for advertising or product endorsement purposes.

Organizations have no obligation to respond or provide information back to the authoring organizations in response to this joint advisory. If, after reviewing the information provided, an organization decides to provide information to the authoring organizations, reporting must be consistent with all applicable laws and policies.

Purpose

This document was developed in furtherance of the authoring agencies’ cybersecurity missions, including their responsibilities to identify and disseminate threats, and to develop and issue cybersecurity specifications and mitigations. This information may be shared broadly to reach all appropriate stakeholders.

Contact

Appendix A: MITRE ATT&CK tactics and techniques

See Table 9 through Table 19 for all the threat actor tactics and techniques referenced in this advisory.

Appendix B: MITRE D3FEND countermeasures

See Table 20 for a mapping of several of the cybersecurity countermeasures mentioned in this advisory.

Tags: #Chrome | #Cyber Crime | #Malware

The Cybersecurity and Infrastructure Security Agency (CISA) is releasing this advisory in response to ransomware actors leveraging unpatched instances of a vulnerability in SimpleHelp Remote Monitoring and Management (RMM) to compromise customers of a utility billing software provider. This incident reflects a broader pattern of ransomware actors targeting organizations through unpatched versions of SimpleHelp RMM since January 2025.

SimpleHelp versions 5.5.7 and earlier contain several vulnerabilities, including CVE-2024-57727—a path traversal vulnerability.¹ Ransomware actors likely leveraged CVE-2024-57727 to access downstream customers’ unpatched SimpleHelp RMM for disruption of services in double extortion compromises.¹ 

CISA added CVE-2024-57727 to its Known Exploited Vulnerabilities (KEV) Catalog on Feb. 13, 2025.

CISA urges software vendors, downstream customers, and end users to immediately implement the Mitigations listed in this advisory based on confirmed compromise or risk of compromise.

Download the PDF version of this report:

Mitigations

CISA recommends organizations implement the mitigations below to respond to emerging ransomware activity exploiting SimpleHelp software. These mitigations align with the Cross-Sector Cybersecurity Performance Goals (CPGs) developed by CISA and the National Institute of Standards and Technology (NIST). The CPGs provide a minimum set of practices and protections that CISA and NIST recommend all organizations implement. CISA and NIST based the CPGs on existing cybersecurity frameworks and guidance to protect against the most common and impactful threats, tactics, techniques, and procedures. Visit CISA’s CPGs webpage for more information on the CPGs, including additional recommended baseline protections. These mitigations apply to all critical infrastructure organizations.

Vulnerable Third-Party Vendors

If SimpleHelp is embedded or bundled in vendor-owned software or if a third-party service provider leverages SimpleHelp on a downstream customer’s network, then identify the SimpleHelp server version at the top of the file <file_path>/SimpleHelp/configuration/serverconfig.xml. If version 5.5.7 or prior is found or has been used since January 2025, third-party vendors should:

1. Isolate the SimpleHelp server instance from the internet or stop the server process.
2. Upgrade immediately to the latest SimpleHelp version in accordance with SimpleHelp’s security vulnerability advisory.²
3. Contact your downstream customers to direct them to take actions to secure their endpoints and undertake threat hunting actions on their network.

Vulnerable Downstream Customers and End Users

Determine if the system is running an unpatched version of SimpleHelp RMM either directly or embedded in third-party software.

SimpleHelp Endpoints

Determine if an endpoint is running the remote access (RAS) service by checking the following paths depending on the specific environment:

• Windows: %APPDATA%\JWrapper-Remote Access
• Linux: /opt/JWrapper-Remote Access
• MacOs: /Library/Application Support/JWrapper-Remote Access

If RAS installation is present and running, open the serviceconfig.xml file in <file_path>/JWrapper-Remote Access/JWAppsSharedConfig/ to determine if the registered service is vulnerable. The lines starting with <ConnectTo indicate the server addresses where the service is registered.

SimpleHelp Server

Determine the version of any SimpleHelp server by performing an HTTP query against it. Add /allversions (e.g., https://simple-help.com/allversions) to query the URL for the version page. This page will list the running version.

If an unpatched SimpleHelp version 5.5.7 or earlier is confirmed on a system, organizations should conduct threat hunting actions for evidence of compromise and continuously monitor for unusual inbound and outbound traffic from the SimpleHelp server. Note: This is not an exhaustive list of indicators of compromise.

1.  Refer to SimpleHelp’s guidance to determine compromise and next steps.³
2. Isolate the SimpleHelp server instance from the internet or stop the server process.
3. Search for any suspicious or anomalous executables with three alphabetic letter filenames (e.g., aaa.exe, bbb.exe, etc.) with a creation time after January 2025. Additionally, perform host and network vulnerability security scans via reputable scanning services to verify malware is not on the system.
4. Even if there is no evidence of compromise, users should immediately upgrade to the latest SimpleHelp version in accordance with SimpleHelp’s security vulnerabilities advisory.⁴

If your organization is unable to immediately identify and patch vulnerable versions of SimpleHelp, apply appropriate workarounds. In this circumstance, CISA recommends using other vendor-provided mitigations when available. These non-patching workarounds should not be considered permanent fixes and organizations should apply the appropriate patch as soon as it is made available.

Encrypted Downstream Customers and End Users

If a system has been encrypted by ransomware:

1. Disconnect the affected system from the internet.
2. Use clean installation media (e.g., a bootable USD drive or DVD) to reinstall the operating system. Ensure the installation media is free from malware.
3. Wipe the system and only restore data from a clean backup. Ensure data files are obtained from a protected environment to avoid reintroducing ransomware to the system.

CISA urges you to promptly report ransomware incidents to a local FBI Field Office, FBI’s Internet Crime Compliant Center (IC3), and CISA via CISA’s 24/7 Operations Center (report@cisa.gov or 1-844-Say-CISA).

Proactive Mitigations to Reduce Risk

To reduce opportunities for intrusion and to strengthen response to ransomware activity, CISA recommends customers of vendors and managed service providers (MSPs) implement the following best practices:

• Maintain a robust asset inventory and hardware list [CPG 1.A].
• Maintain a clean, offline backup of the system to ensure encryption will not occur once reverted. Conduct a daily system backup on a separate, offline device, such as a flash drive or external hard drive. Remove the device from the computer after backup is complete [CPG 2.R].
• Do not expose remote services such as Remote Desktop Protocol (RDP) on the web. If these services must be exposed, apply appropriate compensating controls to prevent common forms of abuse and exploitation. Disable unnecessary OS applications and network protocols on internet-facing assets [CPG 2.W].
• Conduct a risk analysis for RMM software on the network. If RMM is required, ask third-party vendors what security controls are in place.
• Establish and maintain open communication channels with third-party vendors to stay informed about their patch management process.
• For software vendors, consider integrating a Software Bill of Materials (SBOM) into products to reduce the amount of time for vulnerability remediation.
  • An SBOM is a formal record of components used to build software. SBOMs enhance supply chain risk management by quickly identifying and avoiding known vulnerabilities, identifying security requirements, and managing mitigations for vulnerabilities. For more information, see CISA’s SBOM page.

Resources

• Health-ISAC:Threat Bulletin: SimpleHelp RMM Software Leveraged in Exploitation Attempt to Breach Networks
• Arctic Wolf: Arctic Wolf Observes Campaign Exploiting SimpleHelp RMM Software for Initial Access
• CISA: #StopRansomware Guide

Reporting

Your organization has no obligation to respond or provide information back to FBI in response to this advisory. If, after reviewing the information provided, your organization decides to provide information to FBI, reporting must be consistent with applicable state and federal laws.

FBI is interested in any information that can be shared, to include boundary logs showing communication to and from foreign IP addresses, a sample ransom note, communications with threat actors, Bitcoin wallet information, decryptor files, and/or a benign sample of an encrypted file.

Additional details of interest include a targeted company point of contact, status and scope of infection, estimated loss, operational impact, transaction IDs, date of infection, date detected, initial attack vector, and host- and network-based indicators.

CISA and FBI do not encourage paying ransom as payment does not guarantee victim files will be recovered. Furthermore, payment may also embolden adversaries to target additional organizations, encourage other criminal actors to engage in the distribution of ransomware, and/or fund illicit activities. Regardless of whether you or your organization have decided to pay the ransom, FBI and CISA urge you to promptly report ransomware incidents to FBI’s Internet Crime Complain Center (IC3), a local FBI Field Office, or CISA via the agency’s Incident Reporting System or its 24/7 Operations Center (report@cisa.gov) or by calling 1-844-Say-CISA (1-844-729-2472).

SimpleHelp users or vendors can contact support@simple-help.com for assistance with queries or concerns.

Disclaimer

The information in this report is being provided “as is” for informational purposes only. CISA does not endorse any commercial entity, product, company, or service, including any entities, products, or services linked within this document. Any reference to specific commercial entities, products, processes, or services by service mark, trademark, manufacturer, or otherwise, does not constitute or imply endorsement, recommendation, or favor by CISA.

Version History

June 12, 2025: Initial version.

Notes

1. Anthony Bradshaw, et. al., “DragonForce Actors Target SimpleHelp Vulnerabilities to Attack MSP, Customers,” Sophos News, May 27, 2025, https://news.sophos.com/en-us/2025/05/27/dragonforce-actors-target-simplehelp-vulnerabilities-to-attack-msp-customers/.
2. For instructions for upgrading to the latest version of SimpleHelp, see SimpleHelp’s security vulnerability advisory.
3. To determine possibility of compromise and next steps, see SimpleHelp’s guidance.
4. For instructions for upgrading to the latest version of SimpleHelp, see SimpleHelp’s security vulnerability advisory.

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Executive summary 

A group of Russian state-supported cyber actors has been targeting and compromising various Western government and commercial organizations using the Zimbra Collaboration Suite (ZCS) software since at least July 2025. The Russian state-supported advanced persistent threat (APT) group’s activity is tracked in the cybersecurity community under several names (see Cybersecurity industry tracking), primarily as “LAUNDRY BEAR,” a name initially coined by the Netherlands General Intelligence and Security Service (AIVD) and Defence Intelligence and Security Service (MIVD) [1].

LAUNDRY BEAR’s targeting is almost certainly to gather sensitive information for the Russian Federation, with these actors primarily focusing on the covert acquisition of email data. Previous campaigns indicated LAUNDRY BEAR relied on unsophisticated initial access techniques—including password spraying, phishing, and pass-the-cookie—allowing the group to successfully run high-volume operations. The latest campaign targeting ZCS uses a novel exploit that was a zero-day vulnerability when first exploited and continues to be successfully exploited. The vulnerability, Common Vulnerabilities and Exposures (CVE) CVE-2025-66376, was patched in November 2025. This demonstrates LAUNDRY BEAR’s intent and ability to deploy increasingly sophisticated technical capabilities.

Unlike traditional phishing campaigns that persuade a user into taking an action, such as clicking a link or opening a file, LAUNDRY BEAR’s latest campaign leverages a view-based exploit that only requires a user to view a malicious email within a vulnerable version of the webmail service. Once viewed, the exploit attempts to exfiltrate the victim’s last 90 days of email communications, the organization email directory (i.e., Global Address List [GAL]), and other sensitive information to servers controlled by LAUNDRY BEAR. The exploit also attempts to establish persistent access to victim accounts through a variety of means as detailed in the Persistence and credential access section.

This Cybersecurity Advisory (CSA) warns of this ongoing malicious threat activity and urges organizations to update their vulnerable software and implement additional mitigations to thwart these Russian state-supported actors’ continued success. The CSA is being released by the following authoring and co-sealing agencies:

• United States National Security Agency (NSA)
• United States Federal Bureau of Investigation (FBI)
• Netherlands Defence Intelligence and Security Service (MIVD)
• Netherlands General Intelligence and Security Service (AIVD)
• United States Cybersecurity and Infrastructure Security Agency (CISA)
• United States Defense Counterintelligence and Security Agency (DCSA)
• United States Department of Defense Cyber Crime Center (DC3)
• United States Department of the Treasury
• United States Naval Criminal Investigative Service (NCIS)
• Australian Signals Directorate’s Australian Cyber Security Centre (ASD’s ACSC)
• Communications Security Establishment Canada’s (CSE’s) Canadian Centre for Cyber Security (Cyber Centre)
• New Zealand National Cyber Security Centre (NCSC-NZ)
• United Kingdom National Cyber Security Centre (NCSC-UK)
• Czech Republic National Cyber and Information Security Agency (NÚKIB)¹
• Danish Defence Intelligence Service (DDIS)²
• Estonian Foreign Intelligence Service (EFIS)³
• Finnish Defence Intelligence (FDI)⁴
• Finnish Security and Intelligence Service (SUPO)⁵
• French General Directorate for Internal Security (DGSI)⁶
• French National Cybersecurity Agency (ANSSI)⁷
• Italian External Intelligence and Security Agency (AISE)⁸
• Italian Internal Intelligence and Security Agency (AISI)⁹
• Security and Intelligence Service of the Republic of Moldova (SIS RM)¹⁰
• Polish Foreign Intelligence Agency (AW)¹¹
• The Military Counterintelligence Service of Poland (SKW)¹²
• Spain National Intelligence Centre (CNI)¹³
• Sweden National Cyber Security Centre (NCSC-SE)¹⁴

The authoring agencies urge any organizations using ZCS to implement the recommendations listed within the Mitigations section of this advisory to reduce the risk associated with this activity. This CSA also includes specific remediations for organizations to implement if they discover the presence of the listed Indicators of compromise (IOCs).  

As more organizations update their ZCS software based on this CSA, LAUNDRY BEAR may discontinue the current campaign exploiting this vulnerability; however, based on the success of this and previous campaigns, it is very likely that the group will continue to target ZCS and other email systems used by organizations in Western countries. The actors will almost certainly continue to rely on email to engage potential victims by exploiting novel vulnerabilities and, when necessary, use social engineering techniques to assist with their efforts. The authoring agencies recommend organizations regularly update their mail service software and continuously monitor their email systems and emails for malicious activity.

For a downloadable list of IOCs, see:

• AA26-204A.stix.xml (STIX XML)
• AA26-204A.stix.json (STIX JSON)

Cybersecurity industry tracking

The cybersecurity industry provides overlapping cyber threat intelligence, indicators of compromise (IOCs), and mitigation recommendations related to these Russian state-supported cyber actors. While not exhaustive, the following are threat group names commonly used for these actors within the cybersecurity community:

• LAUNDRY BEAR
• Void Blizzard [2]
• CL-STA-1114 [3]
• TA488 (formerly UNK_PitStop) [4]

Note: Cybersecurity companies have different methods of tracking and attributing cyber actors, and this may not be a 1:1 correlation to the U.S. government’s understanding for all activity related to these groupings.

Background

Public advisories from Netherlands General Intelligence and Security Service (AIVD), Netherlands Defence Intelligence and Security Service (MIVD), and Microsoft highlighted these Russian state-supported advanced persistent threat (APT) actors in May 2025, calling them LAUNDRY BEAR and Void Blizzard respectively [1] [2]. Both advisories assessed that the group was engaged in malicious cyber activity as early as April 2024.  

The May 2025 advisories highlighted a cluster of activity targeting cloud-based email environments, including Microsoft Exchange in particular, and abusing legitimate APIs to perform data exfiltration in bulk [T1114.002]. The group relied on unsophisticated means of initial access, including procuring stolen credentials on criminal marketplaces [T1078], and using social engineering techniques to lure targets into interacting with a malicious site masquerading as a legitimate one. As of April 2025, one of these sites resembled a European Defence & Security Summit registration portal that required registrants to sign in to their Microsoft account to view. Once a user entered their Microsoft credentials into this malicious site, LAUNDRY BEAR’s modified version of the open source adversary emulation toolkit, Evilginx, intercepted the user’s credentials. LAUNDRY BEAR then used this authentication data, including passwords and session tokens, to access the compromised account and conduct mass email exfiltration, as well as harvest other information. This method of compromise is commonly known as an adversary-in-the-middle (AiTM) technique [T1557].  

Beginning around July 2025, LAUNDRY BEAR shifted toward a more technical method of email compromise, highlighting their continued efforts to covertly acquire email communications from a variety of Western organizations of interest and deliver them to the Russian Federation. Using a custom-developed capability [T1587.001] named “Улей” or “Ulej” (Russian for beehive), LAUNDRY BEAR successfully targeted and exfiltrated sensitive user information from organizations who use the Zimbra Collaboration Suite (ZCS) product [T1114]. Data LAUNDRY BEAR attempted to exfiltrate from compromised accounts included:

• Last 90 days of emails,
• Email address,
• Password [T1589.001],
• Global Address List (GAL) [T1087],
• Two-factor authentication (2FA) tokens, and
• Newly-created Application Passcode [T1098].

The covert and persistent nature of this activity, along with the absence of any known financial extortion, almost certainly indicates this group’s involvement in espionage activities with Russian government backing. Additionally, extensive Ukrainian targeting, prior to use against U.S. and other NATO allies, outlines an increasing trend within Russian cyber threat groups to target Ukrainian users first—both as a priority target and as a testbench for malicious cyber techniques before broader global deployment.

Targeting details

LAUNDRY BEAR has targeted and compromised users in various organizations, including those associated with:

• the Defense Industrial Base (DIB),  
• the federal and local government,
• education,
• energy,
• law enforcement,  
• media,  
• non-governmental organizations, and
• technology.

Technical details

Note: This advisory uses the MITRE ATT&CK® Matrix for Enterprise framework, version 19. This advisory also uses MITRE D3FEND^TM version 1.4.0¹⁵. See Appendix A and Appendix B for tables of the activity mapped to MITRE ATT&CK and D3FEND tactics, techniques, and countermeasures.

Ulej is a novel data exfiltration and aggregation capability, that currently (as of the publication of this report) supports a campaign specifically targeting users of ZCS webmail servers. This capability is used to exploit CVE-2025-66376 [Common Weakness Enumeration (CWE) CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')], but likely could be adapted to exploit other vulnerabilities. It exfiltrates emails and other sensitive user data from a victim’s system immediately after exploitation and stores the data in an actor-controlled unattributable virtual private server (VPS) [T1074.002] running LAUNDRY BEAR’s “Flowerbed” collection framework. The collected data is almost certainly further exfiltrated to internal network resources for review and long-term retention.

Reconnaissance

LAUNDRY BEAR uses the Ulej capability to exploit the CVE-2025-66376 vulnerability in organizations using ZCS. This campaign’s targeted victimology and limited exploitation capabilities likely indicate this group manually identifies and targets the victim organizations. LAUNDRY BEAR likely identifies organizations with public-facing Zimbra infrastructure by port scanning [T1595] and fingerprinting datasets easily procured through various commercial vendors [T1596.005].  

After identifying a target organization, the group likely compiles email addresses for individual users to target with the exploit [T1589.002] from datasets offered by commercial vendors [T1597.002], open source intelligence [T1593], or previously exfiltrated data [T1597].  

Resource development

The actors procure VPSs from a variety of providers [T1583.003], including those with Know Your Customer (KYC) requirements, and often use fabricated identities. LAUNDRY BEAR primarily uses Mullvad VPN [T1583] when interacting with these servers, further demonstrating the group’s intent to mask their identity and maintain operations security (OPSEC). After the server is provisioned, an automated process deploys the Docker containers necessary for Ulej’s Flowerbed framework [T1608], which then receives and aggregates the data Ulej exfiltrates. These servers are typically only used for 7-60 days before moving to new infrastructure.

Flowerbed framework

Flowerbed is a Python project that uses Docker for containerization. The project includes four different Docker containers:

• Catcher,
• Certbot,
• Nginx, and
• Gardener.

Catcher acts as both a DNS and HTTP server to receive and aggregate exfiltrated victim information [T1048]. For additional information on Catcher, refer to the Exfiltration section of this advisory. Flowerbed’s next container, Certbot, is based on one of the official Certbot containers, which allows for automated generation of Let’s Encrypt certificates using DNS challenges through Cloudflare. This certificate can then be used by the Nginx container, which serves as an HTTPS reverse proxy for Catcher, enabling Flowerbed to disguise some of its exfiltration activity through an encrypted communications channel [T1048.002]. The Nginx reverse proxy also validates that the Server Name Indicator (SNI) value contains “*.i.*” prior to forwarding the traffic to Catcher. If the SNI does not contain that string, the Nginx server returns a 444 error to the client. This is likely an attempt to reject non-Ulej connections. Finally, the Gardener container functions as a health check for the Catcher service. Gardener is a simple Python script that validates Catcher correctly receives and processes data.

The simplistic Flowerbed codebase has indications that artificial intelligence (AI) played a role in its development. This highlights how AI is increasingly being used to develop malicious capabilities [T1588.007]. The dependence on AI for a simple capability, such as Flowerbed, alongside a previous reliance on open source capabilities, such as Evilginx2 [T1588.002], likely indicates a lack of advanced technical knowledge within LAUNDRY BEAR, especially in relation to true software development capabilities.

Initial access

To gain initial access, LAUNDRY BEAR sends an email containing a malicious JavaScript payload to the target [T1566]. Through exploitation of CVE-2025-66376, this JavaScript payload is immediately executed once the user views the malicious email [T1203], such as the one shown in Figure 1, in the ZCS webmail platform. Since at least November 2025, LAUNDRY BEAR began sending these phishing emails from victim infrastructure through compromised accounts [T1199], as shown in the email metadata in Figure 2. These compromised accounts were likely previous victims of this, or another LAUNDRY BEAR, campaign and their use is intended to further obfuscate and frustrate anti-phishing tools and training.

According to the National Vulnerability Database (NVD), CVE-2025-66376 was initially published on 5 January 2026. This vulnerability allows for execution of a JavaScript payload included in email content due to improper sanitization of Cascading Style Sheet’s (CSS) @import directives within an email [5]. Because the activity attributed to this campaign began in July 2025—months before Synacor released a patch and the CVE was published—the payload initially exploited a zero-day vulnerability at that time [T1587.004].  

Utilization of a zero-day exploit within this campaign demonstrates the ability for even emerging threat groups like LAUNDRY BEAR to operationalize novel exploits into a highly successful capability.

Hidden in LAUNDRY BEAR’s email is a Base64 encoded payload within the “onload” field of a Scalable Vector Graphics (SVG) element [T1027.017], as shown in Figure 3. Leading up to the inclusion of this payload in the SVG element are various instances of @import directives, as required to leverage CVE-2025-66376. This payload includes an XOR encrypted final script encoded in a Base64 inner payload (see Figure 3) [T1027.013]. The outer payload decodes and decrypts the inner payload using an XOR function and a hardcoded key and then executes the script contained within the inner payload containing the collection and exfiltration logic. By changing the key used for the XOR encryption of the inner payload or adding additional @import directives with non-functional code [T1027.010], LAUNDRY BEAR can easily generate new payloads that bypass basic threat detection signatures. This malicious payload attempts to collect and exfiltrate information in 12 asynchronous stages [T1119]. The stages in order of appearance within the payload are as follows:

1. sendStartPing,
2. gather_email,
3. gather_environment,
4. gather_2fa_codes,
5. gather_app_password,
6. gather_device_status,
7. gather_oauth_consumers,
8. gather_autocomplete_password,
9. enable_mail_protocols,
10. gather_gal,
11. sendArchives, and
12. sendFinishPing. 

Use of a zero-day exploit within this campaign demonstrates the ability for even emerging threat groups like LAUNDRY BEAR to operationalize novel exploits into a highly successful capability [T1587].

Persistence and credential access

To establish sustained persistence into the victim’s email account, the script attempts to modify account preferences and collect authentication information. Any collected credentials are later exfiltrated, as further described in the Exfiltration section below. Other campaigns attributed to LAUNDRY BEAR also demonstrated the group’s ability to circumvent multi-factor authentication through session token replay [T1550.004], and the Zimbra campaign follows a similar trend.

The script used in this campaign tries to discover the victim’s email address during the gather_email stage [T1087]. The script searches for this email address in two ways. First, it examines the batchInfoResponse variable, which an HTML script element on the webpage can define, for an email address. Even if the script finds an email address there, it also checks whether it acquired a Cross-Site Request Forgery (CSRF) token as described later in the Collection section of this advisory. If so, the script uses the “GetIdentitiesRequest” Simple Object Access Protocol (SOAP) command under the “ZimbraAccount” namespace to determine the victim’s email address [T1185] and then exfiltrates it. However, if the script does not have a CSRF token or the SOAP request fails, the script exfiltrates the email value recovered from the first method instead. If both attempts fail to capture the victim’s email, the script sends a JavaScript Object Notation (JSON) payload with a key of “email” and value of null over HTTPS and does not attempt DNS exfiltration.

During the gather_autocomplete_password stage, the script attempts to collect the victim’s saved password via the autocomplete feature of the victim’s password manager. The script injects two HTML div elements requesting login credentials onto the page outside of the victim’s view, as shown in Figure 4 and Figure 5. After waiting five seconds, the script then attempts to extract the password provided automatically by the password manager from the input element shown in Figure 4. If there is no value in that input field, it checks the password input field shown in Figure 5. If neither input field contains a value, a JSON payload with a key of “autocomplete_password” and value of null is sent over HTTPS and DNS exfiltration is not attempted.

LAUNDRY BEAR almost certainly relies on a mail client using the Internet Message Access Protocol (IMAP) for persistent access to the victim’s mailbox. During the enable_mail_protocols stage, a SOAP request leveraging the “ModifyPrefsRequest” command under the “ZimbraAccount” namespace is sent. This request attempts to set the “zimbraPrefImapEnabled” preference to TRUE. While the default setting for “zimbraPrefImapEnabled” is not well documented, this action is almost certainly intended to ensure that IMAP access to the victim’s mailbox is enabled.

ZCS does not support 2FA for some mail clients, including IMAP. To support users who rely on IMAP clients, ZCS allows for the generation of Application Passcodes. Application Passcodes are randomly generated passwords that can be used for clients that cannot support the normal 2FA process to authenticate. During the gather_app_password stage, the script makes a SOAP request using the “CreateAppSpecificPasswordRequest” command under the “ZimbraAccount” namespace to create a new Application Passcode [T1556.006]. The SOAP request uses “ZimbraWeb” as the name of the application.

Additionally, the script also attempts to collect 2FA tokens. During the gather_2fa_codes stage, the script makes a SOAP request using the “GetScratchCodesRequest” command under the “ZimbraAccount” namespace. The script then attempts to exfiltrate any non-null 2FA codes collected this way. The number of codes can vary, and each code is exfiltrated to Flowerbed individually.

Collection

As demonstrated in the Persistence and credential access section, this script relies heavily on SOAP requests to collect victim information. To make these requests, the script aims to acquire the victim’s current CSRF token, which it attempts to access within the webpage’s local storage using localStorage.getItem("csrfToken"). If the script is unable to acquire this CSRF token, it will be unable to make any SOAP requests. In addition to the SOAP commands documented in the Persistence and credential access section, other SOAP commands executed to collect victim information are shown in Table 1.

The script attempts to collect the victim’s GAL through brute force by searching for each two-character combination from a character set of “abcdefghijklmnopqrstuvwxyz1234567890.-_”. These queries are conducted using 20 batches of SOAP requests with 77 “SearchGalRequest” SOAP commands in each batch except for the last request containing only 58.

During the gather_environment stage, the script attempts to determine which type of ZCS webmail client the victim is using. The script checks the user’s current URL to determine the client type being used, checking for certain indicators (shown in Table 2) to determine the client type. The corresponding value is then used as the payload when exfiltrating the client type.

As part of collection, the script attempts to harvest any emails not marked as “junk” from the last 90 days from the victim’s account. Emails are collected daily by an HTTP GET request to the URL path, “/home/~/?fmt=tgz&meta=0&query=date:-{DAY_OFFSET}d AND (not in:junk)”. The {DAY_OFFSET} value would be between 0 and 89 representing how many days ago the email was sent or received. To prevent redundant collection and exfiltration of emails, a variable with a name based on the email date being queried, using a format of zd_comp_YYYY-MM-DD, and value of true, is saved to the window.top.localStorage property. This variable is saved regardless of whether the email is successfully exfiltrated.  

According to Mozilla documentation, if the user is not in a private browsing session, any data stored to localStorage does not typically expire. This means that if the user happens to execute the script again from the same computer, the script avoids attempting to re-exfiltrate previously captured emails. However, the script always attempts to pull any emails with a {DAY_OFFSET} of zero. In other words, the script always pulls emails sent or received the same day it is run. After email results are returned from the query for each day of email activity, those results are then passed to Flowerbed as described in the Exfiltration section.

The script also provides LAUNDRY BEAR with telemetry on any errors that occur during the collection process. This is accomplished by executing any collection or exfiltration code through helper functions that contain error handling logic. If an error occurs, a payload containing information on the error itself, the context of the error happening, and the stage in which the error occurred is sent to Flowerbed as described in the Exfiltration section below. For cases where the error occurs within a SOAP request, “:api” is concatenated to the stage value in the payload. If an error occurs during the batch SOAP requests that occur when collecting the GAL of the victim, the stage value will use a format of gather_gal:{VAL}:api. The {VAL} placeholder indicates which batch request, a number from 0 to 19, the error occurred in. Errors that occur during the password autocomplete interception process will use “gather_autocomplete_password:dom” for the stage value. Finally, if an error occurs when attempting to collect or exfiltrate a specific day’s emails, the stage will include which day the error occurred on, using the previously defined placeholder {DAY_OFFSET}, with a format of sendArchive:day-{DAY_OFFSET}.

Exfiltration

At the end of each stage in the collection process, the script attempts to exfiltrate acquired information to Flowerbed. The script primarily relies on two forms of data exfiltration: DNS [T1048.003] and HTTPS. Some information is exfiltrated over both the DNS and HTTPS channels.

Prior to exfiltration, a randomized 10- or 11-character alphanumeric string is generated as an identifier for the victim. This identifier is included in the URL of both the DNS- and HTTPS-based exfiltration.  

DNS exfiltration

DNS exfiltration occurs through DNS A record queries. To ensure data exfiltrated through DNS is not corrupted when traversing through non-actor-controlled DNS infrastructure, Ulej maintains compliance with RFC 1035, Domain Names - Implementation and Specification, specifically accounting for the case insensitivity and subdomain length requirements. Base32 encoding is used to create a case-insensitive payload. Once the payload is encoded, a period (“.”) is added every 60 characters to ensure each subdomain is under 63 characters long. The script then creates a new image object sourced from a URL with the scheme defined in Figure 6. Any traffic involving DNS exfiltration will have “d-“ prefixing the victim identifier, and the subdomain immediately following indicates the type of information being exfiltrated.

When the script generates an image object, the browser tries to retrieve the complete domain of the URL specified as the source of the image. This triggers a DNS request sent to the actor-controlled server and processed by Flowerbed. Table 3 lists both the information exfiltrated via DNS and their corresponding data type identifiers in the DNS queries.  

HTTPS exfiltration

Any information exfiltrated via DNS is also exfiltrated through HTTPS, as well as additional data including email content, contacts, attachments, and error logging information. By using Let’s Encrypt certificates, this group can quickly deploy new infrastructure and leverage encrypted HTTPS communications with valid server certificates when exfiltrating information from the victim’s environment. The HTTPS exfiltration capability only uses two HTTP content types, defined in Table 4. Traffic associated with HTTPS exfiltration will use the URL scheme shown in Figure 7.  

Some of the data transmitted via HTTPS uses the standard JSON content type format. The script includes the information in a POST request to actor-controlled infrastructure.  

Table 5 provides a summary of the JSON-based exfiltration.

The script transmits all HTTPS exfiltration not identified in Table 5 using the Octet-Stream content type as binary data. The POST requests for this method include a filename in the “X-Filename” header. Traditionally, developers use headers prefixed with “X-” to denote custom headers that do not follow a defined standard. The purpose of including this header remains unclear since the Catcher capability ignores the provided filename when saving the data. Table 6 summarizes the data exfiltrated in this format.

The script sends all exfiltrated data identified in Table 6 to the Catcher service exactly as received from the SOAP request in a JSON payload, except for email exfiltration. For email exfiltration, the script sends it as a GZIP compressed archive [T1560]. Although most of the exfiltration consists of valid JSON, the script still attempts to exfiltrate all information identified in Table 6 using the application/octet-stream content typing rather than application/json.

At the beginning and end of the collection and exfiltration activity, during the sendStartPing and sendFinishPing stages respectively, the script submits a POST request with a JSON payload to indicate that the script is starting or finishing execution. Throughout execution, the script also logs error events and send the logs using similar JSON payloads. The script sends the JSON in a POST request to the URL documented in Figure 2, using a URL path of “/v/p” and with a “subtype” key that shows which type of action it logged (start, finish, or error).  

Catcher

Ulej exfiltrates information to Flowerbed to be handled by a service named Catcher. Catcher is a containerized Python application, running in Docker as part of Flowerbed, which is detailed in the Resource development section. It receives exfiltrated data and temporarily stores it, enabling its eventual transfer to infrastructure designed for long-term, secure storage.

Catcher acts as an HTTP server over port 8000 and a DNS server on port 53. As described in the Resource development section, the Flowerbed project uses an additional Docker container running an Nginx reverse proxy to enable HTTPS support. This reverse proxy uses a certificate generated by Let’s Encrypt and forwards all traffic with an SNI containing “*.i.*” to port 8000 within the Catcher container.

The DNS service can accept A, AAAA, MX, TXT, and CAA queries. For any MX, AAAA, or CAA queries, the server will always provide an empty response. The system only supports TXT records as needed to process Automatic Certificate Management Environment (ACME) requests, which enable the assignment of Let’s Encrypt certificates. If the server receives an A query, Catcher will always respond with the public IP address of the Flowerbed server.  

However, if a query includes a domain formatted as shown in Figure 6 and Figure 7, the service saves a log file in JSON format to disk containing the following details of the DNS query:

• Time of query,
• Source IP address for query,
• Queried domain, and
• Type of query.

The HTTP server typically responds with OK, except in cases where the path is “pixel.gif” when the response contains a 1x1 gif image with a SHA-256 hash of ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629. Like the DNS service, the HTTP service will only log entries when the domain found in the host header of the request follows the expected formatting as seen in Figure 6 and Figure 7. As the HTTPS exfiltration uses non-standardized binary and JSON-formatted payloads when exfiltrating to Catcher, Catcher will check the content type of the request. If the content type is set to “application/json”, Catcher encodes the data in Base64 and includes it in the JSON log entry written to disk. If the content type is set to any other value, Catcher leaves the Base64 payload in the JSON log entry blank and saves the payload to a separate file with the same filename as the JSON log entry with a “.bin” file extension. An HTTPS exfiltration event causes Catcher to save a JSON formatted log file to disk containing the following information from the HTTP request:

• Time,
• Source IP address,
• Request method,
• Host,
• Path,
• Query string,
• Headers, and
• Base64 payload.

These JSON event log files and binary output files are then initially saved to the directory /root/hits/tmp and later moved to the /root/hits/ready directory once processed. This prevents incomplete files, which are still being uploaded to Catcher, from premature exfiltration from the server. Approximately every 60 seconds, a likely automated workflow establishes a Secure Shell (SSH) connection with the server hosting Flowerbed for a few seconds, almost certainly exfiltrating the data processed by Catcher to non-public-facing infrastructure. The command in Figure 8 also executes hourly to remove all files last modified at least two days ago from the /root/hits/ready directory.

Response strategies

Mitigations

In many cases, by the time an organization identifies a compromise related to this campaign, numerous sensitive and proprietary emails have already been exfiltrated. The significant risk posed by this cyber threat emphasizes the importance for organizations that use ZCS and other similar webmail solutions to take proactive steps to mitigate this risk.

All organizations that use the ZCS webmail service should immediately prioritize ensuring that their ZCS is not running a vulnerable version. A patch for CVE-2025-66376 was released for both 10.1.13 and 10.0.18 versions of ZCS [D3-AH]. If immediate patching is not feasible, organizations should advise employees to use alternative mail clients to access email and avoid using the Classic ZCS webmail client until ZCS is updated to a non-vulnerable version [d3f:Isolate].

System administrators should closely monitor any Internet-connected ZCS or other email systems and the workstations that access those systems and promptly apply available software updates [D3-AH]. Administrators can maintain awareness of active vulnerability exploitation by referencing open source resources, including CISA’s Known Exploited Vulnerabilities Catalog and NCSC-UK’s Responding to active exploitation of vulnerabilities guidance.

Organizations should consider using a third-party authentication service that supports passkeys for authentication to mediate access to ZCS and other services that do not natively support passkeys. By doing so, organizations can work to eliminate the possibility of automated password collection from autocomplete or password reuse [D3-CH]. However, Application Passcodes may still be necessary and should be monitored closely.  

Organizations should implement network monitoring capabilities with collection and short-term retention of packet capture or NetFlow data and maintain log collection and storage [CPG 3.Q]. This will allow organizations to monitor for and identify suspicious network activity [CPG 4.B], such as:

• Significant amounts of outbound data being sent to IPs associated with VPS providers not used by the organization [D3-NTA];
• Frequent DNS queries for a suspicious domain with seemingly random subdomains [D3-DNSTA];
• A sudden spike of connections to a server associated with a recently established domain [D3-NTCD]; and  
• Connections to internal services, such as webmail, from VPN providers frequently leveraged by this group for nefarious activity, such as Mullvad VPN [D3-NTCD].

Additionally, for organizations that can inspect the content of outbound HTTPS connections via break-and-inspect infrastructure, security teams should identify traffic matching the characteristics described in the Exfiltration section of this advisory.

Indicators of compromise (IOCs)

Flowerbed infrastructure

The following indicators have been attributed to use by LAUNDRY BEAR for their campaign targeting ZCS’s webmail service as of the publication of this advisory. (Disclaimer: Due to the frequency of operational structure changes by this group, these indicators are intended solely for historic attribution purposes. Some indicators, such as IPs, compromised emails, and domains, may be outdated, so organizations should check for current activity before acting on these IOCs.) Table 7 provides details about the server infrastructure used to host Flowerbed, and Table 8 lists the corresponding SHA-1 hash values for the Let’s Encrypt certificates used by that infrastructure [D3-IAA].

LAUNDRY BEAR has used the following email addresses to procure resources used for this campaign:

• ivanka.zurabishvili@proton[.]me,
• zmul1@buildandconsulting[.]com,
• garrysmithme@pinmx[.]net, and
• hostingclient@pinmx[.]net.

Phishing distribution

LAUNDRY BEAR primarily relied on ProtonMail for distribution of malicious email. However, as stated above, LAUNDRY BEAR’s more recent efforts likely have shifted to distributing the payload through previous victims.  

The following email addresses have distributed payloads attributed to this campaign:

• c.laurent.ejfa@proton[.]me,
• j.moreau.epsc@proton[.]me,
• liberty.insights@proton[.]me,
• certain email addresses (presumably compromised) at the isofts.kiev[.]ua domain (i.e., ending with @isofts.kiev[.]ua), and
• certain email addresses (presumably compromised) at the navs.edu[.]ua domain (i.e., ending with @navs.edu[.]ua).

Additionally, the following are SHA-256 hashes of email samples containing the malicious payload attributed to this campaign:

• 98df604ecc57f884a2e6ce3266a0013ad64455cac48442c2312cfa4765007aaf,
• 60db9abae75cd8ccc49dd7ea5feb41677566dcd442f12ebc5745ffd2810fb874,
• b1f5beb1175fc5c7d1806a2f0d900eb124c54f0286c5c52b66eea7a6633adb1d, and
• 1517b3caa495f6c4e832df9c75fc94667e3c233773f7fa4e056d5e30e5ead760.

Post-compromise artifacts

Currently, the script does not remove artifacts. This leaves additional opportunities to identify victims of this activity. While emphasis should always be placed on consistent monitoring of network traffic and endpoint activity, there are a variety of persistent artifacts described below that can be used to identify victims of this campaign.

This Ulej capability relies on creating a significant number of SOAP requests to collect account information for exfiltration. ZCS logs from these requests are stored, by default, in the /opt/zimbra/log/mailbox.log file [D3-PA]. A significant amount of SOAP request activity that aligns with what was described in the Persistence and credential access and Collection sections of this advisory could indicate a potential compromise. Specific examples of high-risk SOAP request activity might include:

• Many SearchGalRequest command requests from a single user over a short period of time;
• Use of the CreateAppSpecificPasswordRequest command, especially in cases where it is creating an Application Passcode named “ZimbraWeb”; and
• Use of the GetScratchCodesRequest command.

While LAUNDRY BEAR uses the localStorage property to track what days had emails previously exfiltrated, defenders can use this property to identify victims of this campaign and determine the scope of exfiltrated information [D3-PA]. Review of the items stored in that property for an organization’s ZCS webmail client page on an endpoint device could indicate compromise if there are items named with a format of zd_comp_YYYY-MM-DD, as explained in the Collection section of this advisory.

While Application Passcodes have non-malicious purposes, in this case instances of these passcodes with the name “ZimbraWeb” are almost certainly malicious. The ZCS webmail application can support 2FA natively and does not require the use of an Application Passcode, so there is no reason that there should be one named “ZimbraWeb.”

In instances where organizations identify victims of this campaign, they should also examine the inbox of the suspected victim for the original phishing email [D3-MA]. If an email that has a payload exploiting CVE-2025-66376 is discovered, steps should be taken immediately to identify and quarantine other instances of emails with similar body content, senders, and subject lines to prevent further exploitation and exfiltration.  

Remediation

In the event an organization identifies activity associated with this campaign, that organization should take steps to minimize further exploitation. The organization should consider requesting that employees minimize use of the ZCS webmail client until the organization updates to a patched version that is not vulnerable to CVE-2025-66376.

Organizations should use identifiers from the IOCs section of this report to identify any individuals compromised by this campaign and record the date(s) of compromise(s) to determine the scale and scope of emails exfiltrated.

All users from the organization should have all Application Passcodes and 2FA scratch keys revoked. Affected organizations should require all employees to change passwords in line with establishing minimum password strength requirements [CPG 3.B] and creating unique credentials [CPG 3.C], specifically noting that compromised employees might have had any password stored in a password manager exfiltrated.

Works cited

[1] Netherlands General Intelligence and Security Service (AIVD) and Netherlands Defence Intelligence and Security Service (MIVD). AIVD and MIVD identify a new Russian cyber threat actor. 2025. https://www.aivd.nl/site/binaries/site-content/collections/documents/2025/05/27/aivd-en-mivd-onderkennen-nieuwe-russische-cyberactor/Advisory+AIVD+en+MIVD+Public+report+on+new+cyber+actor.pdf

[2] Microsoft Corporation. New Russia-affiliated actor Void Blizzard targets critical sectors for espionage. 2025. https://www.microsoft.com/en-us/security/blog/2025/05/27/new-russia-affiliated-actor-void-blizzard-targets-critical-sectors-for-espionage/

[3] Palo Alto Networks Unit 42. Russian Global Webmail Espionage. 2026. https://unit42.paloaltonetworks.com/russian-webmail-espionage/ 

[4] Proofpoint. TA488 Targets Zimbra Mailservers with Half-Click Exploits. 2026. https://www.proofpoint.com/us/blog/threat-insight/ta488-zcs-exploit

[5] Seqrite. Operation GhostMail: Russian APT exploits Zimbra Webmail to Target Ukraine State Agency. 2026. https://www.seqrite.com/blog/operation-ghostmail-zimbra-xss-russian-apt-ukraine/  

Footnotes

¹ Národní úřad pro kybernetickou a informační bezpečnost
² Forsvarets Efterretningstjeneste
³ Välisluureamet
⁴ Sotilastiedustelu
⁵  Suojelupoliisi
⁶ Direction générale de la sécurité intérieure
⁷ Agence nationale de la sécurité des systèmes d’information
⁸ Agenzia Informazioni e Sicurezza Esterna
⁹ Agenzia Informazioni e Sicurezza Interna
¹⁰ Serviciul de Informații și Securitate al Republicii Moldova
¹¹ Agencja Wywiadu
¹² Służba Kontrwywiadu Wojskowego
¹³ Centro Nacional de Inteligencia
¹⁴ Nationellt Cybersäkerhetscenter
¹⁵ MITRE and ATT&CK are registered trademarks of The MITRE Corporation. MITRE D3FEND is a trademark of The MITRE Corporation.

Acknowledgements

The authoring agencies acknowledge the contributions to this advisory from Palo Alto Networks Unit 42 and Proofpoint.

Disclaimer of endorsement

The information and opinions contained in this document are provided "as is" and without any warranties or guarantees. Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favoring by the United States Government, and this guidance shall not be used for advertising or product endorsement purposes.

Organizations have no obligation to respond or provide information back to the authoring organizations in response to this joint advisory. If, after reviewing the information provided, an organization decides to provide information to the authoring organizations, reporting must be consistent with all applicable laws and policies.

Purpose

This document was developed in furtherance of the authoring agencies’ cybersecurity missions, including their responsibilities to identify and disseminate threats, and to develop and issue cybersecurity specifications and mitigations. This information may be shared broadly to reach all appropriate stakeholders.

Contact

Appendix A: MITRE ATT&CK tactics and techniques

See Table 9 through Table 19 for all the threat actor tactics and techniques referenced in this advisory.

Appendix B: MITRE D3FEND countermeasures

See Table 20 for a mapping of several of the cybersecurity countermeasures mentioned in this advisory.

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According to OpenAI’s disclosure, the incident began during an internal evaluation of advanced cyber capabilities using GPT-5.6 Sol and a more capable pre-release model. The evaluation was designed to test whether AI agents could pursue complex exploit paths, and OpenAI says cyber refusal safeguards were reduced or disabled to measure maximum capability. Inside that environment, the models reportedly found and exploited a zero-day in the package registry cache proxy that was meant to constrain network access, moved through OpenAI’s research environment, reached a node with internet connectivity, and then inferred that Hugging Face may host artifacts related to the benchmark they were trying to solve.

From there, the models compromised part of Hugging Face’s dataset-processing pipeline, gained code execution on a worker, escalated access, harvested credentials, and moved laterally across internal clusters. Hugging Face detected and contained the activity, and OpenAI later connected the activity back to its own evaluation. Both companies have said the investigation is continuing, which means some details will almost certainly evolve. Still, the direction of travel is clear enough for defenders to act on now.

How did the OpenAI model evaluation reach Hugging Face?

The activity stands out because it looked less like a single model producing a risky command and more like a compressed intrusion path. Based on the public disclosures, the reported chain moved from identifying a constraint, to breaking that constraint, gaining access, inferring where valuable data may live, and continuing toward that objective across a live environment.

Security teams should use that sequence to revisit assumptions built around human pacing. Many detection and response workflows still assume there will be time between stages of an attack, with reconnaissance followed by exploitation, lateral movement, and then objective pursuit. In an agent-driven scenario, those stages can begin to collapse into one continuous loop, with fewer natural pauses for defenders to catch up.

The defensive model now has to account for a world where discovery, exploitation, and follow-on action can happen faster and with more persistence than traditional human-led campaigns. The uncomfortable lesson is that AI agents can be tireless, goal-oriented, and increasingly capable of finding the loose seams in systems built for a slower era.

The incident highlights the collapse of the traditional OODA (Observe-Orient-Decide-Act) loop. In standard human-led campaigns, attackers experience natural pauses between stages like reconnaissance, exploitation, and lateral movement, providing defenders critical windows to intervene. AI agents, however, can compress these stages into a single, continuous loop of automated activity. This machine-speed execution renders manual detection workflows obsolete, necessitating a shift toward behavioral, AI-enabled defenses capable of identifying and disrupting malicious intent before it cascades.

Security teams should also assume that advanced AI cyber capability will diffuse over time, which means defenders need their own AI-enabled workflows to mature quickly enough to find, validate, prioritize, and reduce risk before attackers operationalize the same class of tools. Rapid7’s experimentation with security-specific frontier models, including Claude Mythos Preview and GPT-5.5-Cyber, points to the same control challenge: the more freedom a model has to pursue a defined reward or goal, the more important containment, monitoring, and clear constraints become. Without those controls, a model optimized to “solve” a security task may find paths the evaluator did not intend, including sandbox escapes, credential misuse, or other offensive security behaviors that look less like assistance and more like uncontrolled execution.

Why AI evaluation environments need stronger containment

The incident raises practical questions about how frontier AI evaluations are designed and contained. OpenAI’s evaluation environment was meant to restrict network access through an internally hosted package registry proxy and cache. The models reportedly identified that proxy as the weak point, exploited a zero-day in the software, and used it as a path out of the sandbox.

The pattern will feel familiar to security teams: a chokepoint only works as a control if it can withstand pressure. Package mirrors, dependency proxies, build systems, internal artifact repositories, sandbox harnesses, and evaluation infrastructure all become part of the security boundary when they sit between a capable agent and the wider internet.

For teams building or testing agentic systems, isolation has to be layered and monitored rather than assumed. Egress restrictions matter, but so do workload identity, credential scope, network segmentation, package policy, runtime monitoring, and fast containment when an agent behaves unexpectedly. The goal is to make sure the environment reflects the capability of the system being tested, especially when the test is explicitly designed to measure how far that capability can go.

Why AI and ML pipelines are now software supply chain risk

The Hugging Face side of the incident is a reminder that AI and ML pipelines are part of the software supply chain. Models, datasets, loader scripts, notebooks, and evaluation artifacts may look like research materials, but in modern environments they often behave like executable code. Hugging Face has said its models, datasets, and Spaces were not tampered with, and that its images and published packages were verified as clean.

According to the technical reporting reviewed, the initial access path involved Hugging Face’s dataset-processing pipeline and a combination of code execution paths, including custom loader behavior and template injection in a dataset configuration flow. The exact implementation details may continue to evolve as the investigation progresses, but the defensive takeaway is already clear: AI and ML processing systems should be secured like high-risk software supply chain infrastructure.

Any system that automatically processes external datasets or model artifacts should be designed with hostile input in mind. Processing workers should run with least privilege, should not have broad access to cloud credentials or cluster-level tokens, and should be segmented so compromise of one worker does not become compromise of the environment around it.

Security teams should also hunt for early signs of intent drift inside ML workflows. Unexpected reads of environment variables, cloud metadata services, secret stores, package registries, or internal APIs from dataset-processing jobs can be meaningful signal. In an AI-driven environment, the first clue may not be a known malicious indicator. It may be a workload behaving with curiosity it should not have.

What AI guardrails mean for incident response

One of the most useful lessons for security teams came during the response, when Hugging Face’s responders reportedly needed to analyze logs containing exploit payloads, attacker commands, and command-and-control artifacts. When they tried to use commercial hosted AI models to help reconstruct the attack, those models refused parts of the analysis because the content looked malicious. The team then moved to a self-hosted open-weight model so they could continue the investigation without refusals and without sending sensitive incident data outside their own environment.

The practical issue here is guardrail asymmetry: attackers, rogue agents, or unrestricted systems may not respect usage policies, while defenders using hosted tools can be slowed by the same safety systems designed to prevent misuse. Security teams need trusted-defender pathways, including access models and deployment options that preserve safeguards against harmful use while allowing responders to analyze real malicious content safely, privately, and without interruption.

AI-assisted incident response also needs to be tested before an incident begins, especially if teams expect models to support triage, log analysis, malware review, or timeline reconstruction under pressure. Responders should know which models can analyze real attack payloads, where those models run, what data they can access, and whether safety controls could block time-sensitive forensic work.

What security teams should do about agentic AI risk

The practical response to this incident is preparation, with organizations treating AI agents as both powerful tools and potential attack surfaces when those agents can access code, credentials, infrastructure, datasets, or internal systems.

Security teams should apply familiar controls with more urgency across AI and ML environments: treat downloaded models, datasets, and loader scripts as untrusted code; enforce least privilege on AI and ML processing workers; prevent node-level compromise from becoming cluster-wide compromise; restrict access to cloud metadata endpoints and secrets; monitor unexpected outbound connections from AI-related workloads; and review whether evaluation environments have real containment or simply convenient isolation.

Detection logic needs to account for machine-speed activity. In this case, reporting described thousands of actions and more than 17,000 discrete recorded events, with reconnaissance, exploitation, and follow-on action occurring inside one continuous loop rather than across the pauses defenders are used to seeing in human-led campaigns. Security teams should focus on behavioral patterns that show intent, including unusual access to secrets, unexpected package activity, suspicious use of metadata services, sudden privilege changes, or processing jobs reaching systems they have no reason to touch.

As autonomous activity becomes faster and noisier, the bottleneck may shift from detecting that something happened to understanding what matters quickly enough to change the outcome. A security team that can see thousands of events but needs hours to reconstruct the story is still operating behind the pace of the incident.

How preemptive security helps reduce AI-driven risk

At Rapid7, our view is that this is where preemptive security becomes especially important. Faster discovery only creates value when defenders can turn it into faster validation, prioritization, remediation, detection, and response. The same principle applies to agentic AI risk. If AI accelerates how weaknesses are found and exploited, defenders need security operations that can act earlier with better context and more confidence.

That means connecting exposure management with detection and response, so teams understand which risks are exploitable, which assets matter most, what suspicious behavior is already present, and which actions will reduce risk fastest. It also means using AI carefully and practically, not as a replacement for security judgment, but as a way to reason across telemetry, reduce noise, support investigation, and help teams make decisions at the speed the threat environment now demands.

AI-enabled defense is becoming part of resilience planning, especially for organizations running critical systems or high-value digital infrastructure. The goal is to give defenders the speed, context, and consistency to operate inside the attacker’s decision cycle, without removing the judgment and accountability that effective security requires.

The OpenAI and Hugging Face incident will continue to generate debate as more details emerge, but defenders already have enough to work with. Agentic systems are beginning to test the seams between AI research, software supply chain security, cloud infrastructure, and incident response. The organizations best positioned for what comes next will be the ones making those seams visible, monitored, and resilient before the next incident puts them under pressure.

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