🔧 The process of enshittification - How good platforms go bad

Did it seem like software platforms used to be better in the past? That's not just nostalgia, they were better. Platforms were more intuitive, better suited for user-needs, less invasive of privacy, and easier to use.

In this talk we'll examine (with examples) the process of 'enshittification', a term coined by Cory Doctorow for platform decay—where services become progressively worse to maximize profit—and how to avoid it happening to you.

This keynote was delivered at ConFoo Montreal 2024 by Paul Fenwick. Watch it on our YouTube Channel.