'Ghost' Students are Enrolling in US Colleges Just to Steal Financial Aid

Here's a lesson for today's colleges from the Associated Press. Online classes + AI = financial aid fraud. "In some cases, professors discover almost no one in their class is real..." Fake college enrollments have been surging as crime rings deploy "ghost students" — chatbots that join online classrooms and stay just long enough to collect a financial aid check... Students get locked out of the classes they need to graduate as bots push courses over their enrollment limits. And victims of identity theft who discover loans fraudulently taken out in their names must go through months of calling colleges, the Federal Student Aid office and loan servicers to try to get the debt erased. [Last week], the U.S. Education Department introduced a temporary rule requiring students to show colleges a government-issued ID to prove their identity... "The rate of fraud through stolen identities has reached a level that imperils the federal student aid program," the department said in its guidance to colleges. An Associated Press analysis of fraud reports obtained through a public records request shows California colleges in 2024 reported 1.2 million fraudulent applications, which resulted in 223,000 suspected fake enrollments. Other states are affected by the same problem, but with 116 community colleges, California is a particularly large target. Criminals stole at least $11.1 million in federal, state and local financial aid from California community colleges last year that could not be recovered, according to the reports... Scammers frequently use AI chatbots to carry out the fraud, targeting courses that are online and allow students to watch lectures and complete coursework on their own time... Criminal cases around the country offer a glimpse of the schemes' pervasiveness. In the past year, investigators indicted a man accused of leading a Texas fraud ring that used stolen identities to pursue $1.5 million in student aid. Another person in Texas pleaded guilty to using the names of prison inmates to apply for over $650,000 in student aid at colleges across the South and Southwest. And a person in New York recently pleaded guilty to a $450,000 student aid scam that lasted a decade. Fortune found one community college that "wound up dropping more than 10,000 enrollments representing thousands of students who were not really students," according to the school's president. The scope of the ghost-student plague is staggering. Jordan Burris, vice president at identity-verification firm Socure and former chief of staff in the White House's Office of the Federal Chief Information Officer, told Fortune more than half the students registering for classes at some schools have been found to be illegitimate. Among Socure's client base, between 20% to 60% of student applicants are ghosts... At one college, more than 400 different financial-aid applications could be tracked back to a handful of recycled phone numbers. "It was a digital poltergeist effectively haunting the school's enrollment system," said Burris. The scheme has also proved incredibly lucrative. According to a Department of Education advisory, about $90 million in aid was doled out to ineligible students, the DOE analysis revealed, and some $30 million was traced to dead people whose identities were used to enroll in classes. The issue has become so dire that the DOE announced this month it had found nearly 150,000 suspect identities in federal student-aid forms and is now requiring higher-ed institutions to validate the identities of first-time applicants for Free Application for Federal Student Aid (FAFSA) forms... Maurice Simpkins, president and cofounder of AMSimpkins, says he has identified international fraud rings operating out of Japan, Vietnam, Bangladesh, Pakistan, and Nairobi that have repeatedly targeted U.S. colleges... In the past 18 months, schools blocked thousands of bot applicants because they originated from the same mailing address; had hundreds of similar emails with a single-digit difference, or had phone numbers and email addresses that were created moments before applying for registration. Fortune shares this story from the higher education VP at IT consulting firm Voyatek. "One of the professors was so excited their class was full, never before being 100% occupied, and thought they might need to open a second section. When we worked with them as the first week of class was ongoing, we found out they were not real people."

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