AI chatbot fraud: the ‘gift card’ subcription that may cost you dear

After subscribing to the Claude chatbot, mystery payments started to appear on one family’s credit card bill. They are not alone

David Duggan* was so impressed with the ability of the Claude chatbot to answer medical questions and organise family life, that a $20-a-month (£15) subscription seemed like money well spent.

But then his wife spotted two $200 payments on his credit card bill for gift cards to use the artificial intelligence tool.