📚 Dynamics 365 Customer Service adds Facebook Messenger capabilities

🕛 Zeit seit Veröffentlichung: 1580 Tage, 12 Stunden 30 Minuten
📆 Veröffentlicht am: 13.12.2019 um 17:00 Uhr
💡 Newskategorie: IT Nachrichten
🔗 Quelle: cloudblogs.microsoft.com

Starting today, service teams can connect with customers using Facebook Messenger, the latest digital channel for Microsoft Dynamics 365 Customer Service. This new channel is included with our digital messaging offer, further extending our omnichannel capabilities within Dynamics 365 Customer Service. The similarity of Facebook Messenger to live chat, an already popular channel for customerRead more

The post Dynamics 365 Customer Service adds Facebook Messenger capabilities appeared first on Dynamics 365 Blog.

The post Dynamics 365 Customer Service adds Facebook Messenger capabilities appeared first on Cloud Perspectives Blog.

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