Microsoft will need to fix Android's UX on Surface Duo for it to succeed

It's all about the software UX on Surface Duo.

Surface Duo's success or failure will solely depend on whether Microsoft has nailed the software. That's the number one concern most people interested in this device should have. I know there are a load of debates out there regarding the hardware, including whether dual-screen makes sense when foldable displays are a thing. But I'm here to tell you that none of that matters if the software on this device isn't perfect.

Dual-screen devices aren't new. Sony tried to make a dual-screen phone in 2011, but it was terrible because the hardware was bulky, and the software was rubbish. LG has also tried many dual-screen phones, but they are also rubbish because the dual-screen aspect comes in the form of a plastic clip-on case with software that isn't well optimized for it. The dual-screen aspect of LG phones feels like an afterthought, unlike the Surface Duo.

Everything you need to know about the Surface Duo

This dual-screen idea has legs, ...