Why Some Amazon Delivery Drivers Hate Its Safety Monitoring App

Amazon is using AI cameras to monitor drivers of its delivery vans for safety issues — but also a second driver safety app on their phones.

Though it's named Mentor, Mashable reports that "it doesn't seem to be helping..."

CNBC talked to drivers who said the app mostly invades their privacy or miscalculates dangerous driving behavior. One driver said even though he didn't answer a ringing phone, the app docked points for using a phone while driving. Another worker was flagged for distracted driving at every delivery stop she made.

The incorrect tracking has real consequences, ranging from restricted payouts and bonuses to job loss. The app gives a safety score which is used to rank drivers and compare them to colleagues.

The App Store description calls this "a little friendly competition!"


CNBC reports that one driver even created a YouTube video showing how Amazon's delivery van drivers could appease the app: by wrapping their cellphone in a sweater and then shoving it in their glovebox.

Otherwise, "If your device moves at all, it's going to count against you."

Read more of this story at Slashdot.