Microsoft Investigating Surface Book 3 Black Screen Bug

Microsoft has confirmed it’s investigating a Surface Book 3 screen flickering problem that started occurring after a firmware update was released last fall.

In a discussion on the Community forums, users complain the whole thing started because of a firmware update, with the screen sometimes flickering and turning black for a second or two before returning to normal.

“After I have installed the last SB3 updates via Windows Update on my 13.5 SB3 and lately I have been having some strange screen flickering and flashing: the screen goes completely black, then, when I hit a key, it comes back on, and then it goes dark again as soon as I move the mouse,” someone explains, adding that the September 2020 firmware update is what caused the bug on their device.

“Also, sometimes, when the screen comes back from be...