📚 4 networking best practices learned from the Atlassian network outage

Last month, software tools vendor Atlassian suffered a major network outage that lasted two weeks and affected more than 400 of their over 200,000 customers. The outage took down several of their products, including Jira, Confluence, Atlassian Access, Opsgenie, and Statuspage. 

While only a few customers were affected for the full two weeks, the outage was significant in terms of the depth of problems uncovered by the company’s engineers and the lengths they had to go to find and fix the problems.

The outage was the result of a series of unfortunate internal errors by Atlassian’s own staff, and not the result of a cyberattack or malware. In the end, no customer lost more than a few minutes’ worth of data transactions, and the vast majority of customers didn’t see any downtime whatsoever.

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