The 4 pillars of the Zscaler Zero Trust Exchange: Customers share their successes

We’ve all heard this mantra: “Secure digital transformation requires a true zero trust architecture.” But what exactly does that mean? Zero trust has come a long way. No longer a nebulous, aspirational term equated with the concept “never trust, already verify,” zero trust has evolved into a solid technology framework that enables proactive defense and digital transformation as organizations embrace the cloud and hybrid work models.

As the zero trust platform provider of choice for 40% of the Fortune 500, Zscaler has long been recognized as the leader in zero trust and, by extension, cloud security. The cloud native platform stands on four pillars supporting a comprehensive platform that secures, simplifies, and transforms businesses.

Let’s look at these pillars through the eyes of Zscaler customers and discover why more than 7,700 organizations rely on Zscaler to strengthen their security posture and accelerate their digital transformation.

Pillar 1: Cyberthreat protection

At the core of the first pillar is the assumption that traditional cybersecurity approaches are obsolete in today’s cloud-first world. The attack surface now extends to home offices, cloud applications, and public clouds, and there is an ever-increasing risk of lateral threat movement within highly interconnected hub-and-spoke networks protected by castle-and-moat security models.

The and cloud access security broker (CASB) to block risky cloud applications and control high-value data across TLS/SSL. These technologies are essential for maintaining regulatory compliance when handling sensitive personal data in the cloud.

“Zscaler simplifies our complex compliance situation by routing traffic appropriately and maintaining the audits we need to substantiate compliance,” says Peeyush Patel, CIO and CISO at Careem.

Pillar 3: Zero Trust connectivity

Traditionally, organizations backhauled traffic destined for cloud applications or the internet to on-premises data centers. Today, they’ve realized this approach is inefficient and expensive. It results in loss of productivity due to latency and exposes the network, devices, and users to potential risk. Zscaler, on the other hand, provides zero trust connectivity and security that grant users anywhere in the world direct access to applications—and no more backhauling to a distant data center. This provides a seamless, faster, and more secure user experience.

Deneen DeFiore, Vice President and CISO at United Airlines, led a zero trust transformation at the company and, in six months, transformed the airline’s technology ecosystem by deploying the Zero Trust Exchange with , and provides great visibility from endpoint to application, so internet performance issues can be quickly identified and resolved—often before users even notice them—using trillions of telemetry signals.

The pandemic served as a catalyst for Molson Coors to replace its traditional VPN architecture. Following a security breach in 2021 while many employees were working from home, the beverage company decided to ditch its legacy equipment and transition to the Zero Trust Exchange.

In addition to all the other benefits provided by the zero trust architecture, Molson Coors sped up service desk resolution times—from up to eight hours down to an average of 15 minutes.

“When our average user has an application issue and they call the service desk, it’s a connectivity issue. I look at ZDX to know where the problem is. Whatever the reason, being able to decipher it very quickly is a good experience for the user,” shares Jeremy Bauer, Senior Director of Information Security at Molson Coors. He adds that, now, all 17,000 employees are using ZDX.

Access more inspiring stories of organizations that have secured, simplified, and transformed their business with Zscaler: See our customer testimonials.

About Zscaler Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across more than 150 data centers globally, the SSE-based Zero Trust Exchange™ is the world’s largest inline cloud security platform.