SUMMARY
Note: This joint Cybersecurity Advisory (CSA) is part of an ongoing #StopRansomware effort to publish advisories for network defenders that detail various ransomware variants and ransomware threat actors. These #StopRansomware advisories include recently and historically observed tactics, techniques, and procedures (TTPs) and indicators of compromise (IOCs) to help organizations protect against ransomware. Visit stopransomware.gov to see all #StopRansomware advisories and to learn more about other ransomware threats and no-cost resources.
The Federal Bureau of Investigation (FBI) and the Cybersecurity and Infrastructure Security Agency (CISA) are releasing this joint CSA to disseminate known ransomware IOCs and TTPs associated with the Snatch ransomware variant identified through FBI investigations as recently as June 1, 2023.
Since mid-2021, Snatch threat actors have consistently evolved their tactics to take advantage of current trends in the cybercriminal space and leveraged successes of other ransomware variants’ operations. Snatch threat actors have targeted a wide range of critical infrastructure sectors including the Defense Industrial Base (DIB), Food and Agriculture, and Information Technology sectors. Snatch threat actors conduct ransomware operations involving data exfiltration and double extortion. After data exfiltration often involving direct communications with victims demanding ransom, Snatch threat actors may threaten victims with double extortion, where the victims’ data will be posted on Snatch’s extortion blog if the ransom goes unpaid.
FBI and CISA encourage organizations to implement the recommendations in the Mitigations section of this CSA to reduce the likelihood and impact of ransomware incidents.
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framework, version 13. See the MITRE ATT&CK Tactics and Techniques section for a table of the threat actors’ activity mapped to MITRE ATT&CK® tactics and techniques. For assistance with mapping malicious cyber activity to the MITRE ATT&CK framework, see CISA and MITRE ATT&CK’s .
First appearing in 2018, Snatch operates a ransomware-as-a-service (RaaS) model and claimed their first U.S.-based victim in 2019. Originally, the group was referred to as Team Truniger, based on the nickname of a key group member, Truniger, who previously operated as a GandCrab affiliate. Snatch threat actors use a customized ransomware variant notable for rebooting devices into Safe Mode []
Initial Access and Persistence
Snatch threat actors employ several different methods to gain access to and maintain persistence on a victim’s network. Snatch affiliates primarily rely on exploiting weaknesses in Remote Desktop Protocol (RDP) []. In some instances, Snatch affiliates have sought out compromised credentials from criminal forums/marketplaces [] and establishing connections over port 443 []. Per IP traffic from event logs provided by recent victims, Snatch threat actors initiated RDP connections from a Russian bulletproof hosting service and through other virtual private network (VPN) services [].
Prior to deploying the ransomware, Snatch threat actors were observed spending up to three months on a victim’s system. Within this timeframe, Snatch threat actors exploited the victim’s network [] for the largest possible deployment of ransomware and searching for files and folders [] followed by file encryption [] and run an executable as a file named safe.exe or some variation thereof. In recent victims, the ransomware executable’s name consisted of a string of hexadecimal characters which match the SHA-256 hash of the file in an effort to defeat rule-based detection [][], finds processes []. In some instances, the program attempts to remove all the volume shadow copies from a system [].
The Snatch ransomware executable appends a series of hexadecimal characters to each file and folder name it encrypts—unique to each infection—and leaves behind a text file titled HOW TO RESTORE YOUR FILES.TXT in each folder. Snatch threat actors communicate with their victims through email and the Tox communication platform based on identifiers left in ransom notes or through their extortion blog. Since November 2021, some victims reported receiving a spoofed call from an unknown female who claimed association with Snatch and directed them to the group’s extortion site. In some instances, Snatch victims had a different ransomware variant deployed on their systems, but received a ransom note from Snatch threat actors. As a result, the victims’ data is posted on the ransomware blog involving the different ransomware variant and on the Snatch threat actors’ extortion blog.
Indicators of Compromise (IOCs)
The Snatch IOCs detailed in this section were obtained through FBI investigations from September 2022 through June 2023.
Email Domains and Addresses
Since 2019, Snatch threat actors have used numerous email addresses to email victims. Email addresses used by Snatch threat actors are random but usually originate from one of the following domains listed in Tables 1 and 2:
Email Domains |
sezname[.]cz |
cock[.]li |
airmail[.]cc |
Table 2 shows a list of legitimate email domains offering encrypted email services that have been used by Snatch threat actors. These email domains are all publicly available and legal. The use of these email domains by a threat actor should not be attributed to the email domains, absent specific articulable facts tending to show they are used at the direction or under the control of a threat actor.
Email Domains |
tutanota[.]com / tutamail[.]com / tuta[.]io |
mail[.]fr |
keemail[.]me |
protonmail[.]com / proton[.]me |
swisscows[.]email |
The email addresses listed in Table 3 were reported by recent victims.
Email Addresses | |
|---|---|
Snatch threat actors may gather information about the victim's networks that can be used during targeting. |
Technique Title | ID | Use |
Acquire Infrastructure: Virtual Private Server | Snatch threat actors use compromised user credentials from criminal forums/marketplaces to gain access and maintain persistence on a victim’s network. | |
External Remote Services | Snatch threat actors may use batch files ( | |
System Services: Service Execution | Snatch threat actors compromise domain accounts to maintain persistence on a victim’s network. |
Technique Title | ID | Use |
|---|---|---|
Masquerading | Snatch threat actors delete batch files from a victim’s filesystem once execution is complete. | |
Modify Registry | Snatch threat actors have attempted to disable a system’s antivirus program to enable persistence and ransomware execution. | |
Impair Defenses: Safe Mode Boot | Snatch threat actors use brute force to obtain administrator credentials for a victim’s network. |
Technique Title | ID | Use |
|---|---|---|
Query Registry | Snatch threat actors search for information about running processes on a system. |
Technique Title | ID | Use |
|---|---|---|
Remote Services: Remote Desktop Protocol | Snatch threat actors search systems to find files and folders of interest prior to exfiltration. |
Technique Title | ID | Use |
|---|---|---|
Application Layer Protocols: Web Protocols | Snatch threat actors use exfiltration techniques to steal data from a victim’s network. |
Technique Title | ID | Use |
Data Encrypted for Impact | Snatch threat actors delete all volume shadow copies from a victim’s filesystem to inhibit system recovery. |
MITIGATIONS
These mitigations apply to all stakeholders. The authoring agencies recommend that software manufactures incorporate secure-by-design and -default principles and tactics into their software development practices for hardening software against ransomware attacks (e.g., to prevent threat actors from using Safe Mode to evade detection and file encryption), thus strengthening the secure posture for their customers. For more information on secure by design, see CISA’s . |
The FBI and CISA recommend organizations implement the mitigations below to improve your organization’s cybersecurity posture on the basis of the Snatch threat actor’s activity. These mitigations align with the Cross-Sector Cybersecurity Performance Goals (CPGs) developed by CISA and the National Institute of Standards and Technology (NIST). The CPGs provide a minimum set of practices and protections that CISA and NIST recommend all organizations implement. CISA and NIST based the CPGs on existing cybersecurity frameworks and guidance to protect against the most common and impactful threats, tactics, techniques, and procedures. Visit CISA’s ].
- Application controls should prevent installation and execution of portable versions of unauthorized remote access and other software. A properly configured application allowlisting solution will block any unlisted application execution. Allowlisting is important because antivirus solutions may fail to detect the execution of malicious portable executables when the files use any combination of compression, encryption, or obfuscation.
In addition, the authoring authorities of this CSA recommend network defenders apply the following mitigations to limit potential adversarial use of common system and network discovery techniques, and to reduce the impact and risk of compromise by ransomware or data extortion actors:
- Implement a recovery plan to maintain and retain multiple copies of sensitive or proprietary data and servers in a physically separate, segmented, and secure location (i.e., hard drive, storage device, the cloud).
- Maintain offline backups of data and regularly maintain backup and restoration (daily or weekly at minimum). By instituting this practice, an organization limits the severity of disruption to its business practices [ for developing and managing password policies.
- Use longer passwords consisting of at least eight characters and no more than 64 characters in length [].
- Implement multiple failed login attempt account lockouts [].
- Keep all operating systems, software, and firmware up to date. Timely patching is one of the most efficient and cost-effective steps an organization can take to minimize its exposure to cybersecurity threats. Prioritize patching ].
- Segment networks to prevent the spread of ransomware. Network segmentation can help prevent the spread of ransomware by controlling traffic flows between—and access to—various subnetworks and by restricting adversary lateral movement [].
- Install, regularly update, and enable real time detection for antivirus software on all hosts.
- Disable unused ports and protocols [].
- Disable hyperlinks in received emails.
- Ensure all backup data is encrypted, immutable (i.e., ensure backup data cannot be altered or deleted), and covers the entire organization’s data infrastructure [ is a whole-of-government approach that gives one central location for ransomware resources and alerts.
- Resource to mitigate a ransomware attack: and , a
DISCLAIMER
The information in this report is being provided “as is” for informational purposes only. FBI and CISA do not endorse any commercial entity, product, or service, including any subjects of analysis. Any reference to specific commercial products, processes, or services by service mark, trademark, manufacturer, or otherwise, does not constitute or imply endorsement, recommendation, or favoring by FBI or CISA.
VERSION HISTORY
September 20, 2023: Initial version.
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