Apple Watch owners receive Tim Cook responses to 'thank you' emails

A pair of Apple Watch users who survived medical issues after acting on alerts from their wearables emailed Tim Cook in gratitude, and surprisingly got a response within hours.


The Apple Watch has repeatedly been cited as saving the lives of users in a variety of situations. While the stories of survival are frequent, it is unusual to hear of a response from Tim Cook to customers shortly after they shared their story.

In two separate incidents, Apple Watch users were warned of heart problems by the wearable device. In both instances, emails were dispatched to Cook, who replied.


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