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📚 A product you can fix yourself is x1000 better than good tech support.

🕛 Zeit seit Veröffentlichung: 11 Tage, 12 Stunden 53 Minuten
📆 Veröffentlicht am: 19.04.2024 um 20:29 Uhr
💡 Newskategorie: Linux Tipps
🔗 Quelle: reddit.com

Debate.

My example. Bought an air sensor kit. Opensource hardware and firmware. It arrived partly broken.

After a fairly helpful back and forth for a few days after telling them the problem outright, I just order a replacement sensor, installed it and confirmed the product worked as advertised.

They offered to reimburse me. Which was kind. However at this stage I didn't care. The fact I could take ownership of the device and it's firmware and fix the problem myself speaks VOLUMES to me.

Am I alone?

submitted by /u/venquessa
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