Overcoming Alert Fatigue: A Team's Journey to Effective Incident Response

The Night That Changed Everything

Remember the days when your phone buzzed more often than a beehive in spring? That was us, drowning in a sea of alerts. Our Slack channels looked like Times Square on New Year's Eve, and our PagerDuty . . . well, let's just say it was living up to its name a little too enthusiastically.

We were facing a classic case of alert fatigue, and it wasn't just costing us sleep — it was . Something had to give, and it wasn't going to be our sanity.