NotReal003’s Request Management System
Are you tired of managing support requests in scattered messages or outdated forms? Meet NotReal003’s Request Management System—an open-source solution that simplifies report and support request handling through a sleek, responsive interface and powerful backend.
Key Features
🔒 Discord-Authenticated Submissions
Users authenticate with Discord, ensuring only verified members submit requests. The system captures user details securely and uses JWT-based authentication for session management.
📊 Admin Dashboard with Request Management
Admins can review, approve, reject, and categorize requests as "Pending," "Approved," or "Cancelled." The dashboard provides a seamless way to manage incoming reports with filter and pagination options.
📝 Real-Time Status Updates & Notifications
With each update, users receive email notifications on the status of their requests, keeping them informed throughout the process. Additionally, the system sends security alerts to a Discord webhook.
🚀 Open-Source API and Frontend
The project is designed for easy integration into any project, with clear separation between backend and frontend.
Explore the API: Backend API Repository
Try the Frontend: Request Submission Page
Get Involved!
This project is perfect for anyone interested in modern web development with React, MongoDB, and Node.js. Fork the repository, add new features, and help build a robust, community-driven tool!