2024 is promised to be the year of generative AI. Instead, it has been the year of catastrophic software outages. Earlier this year, we saw outages affecting high-street shops, banks, and cloud vendors, whilst those of us in the UK saw the Post Office Horizon IT scandal reach new levels of public outrage.
Having made a living working to investigate and resolve such scandals in recent times, I found myself amid furor after leading a study that found that Agile wasn’t all that it was cracked up to be. After the international crises following the Crowdstrike outage helped underscore the point, I spoke to The Register about how catastrophic takes on Agile feed into failure.
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