A Cyberattack Victim Notification Framework

Interesting analysis:

When cyber incidents occur, victims should be notified in a timely manner so they have the opportunity to assess and remediate any harm. However, providing notifications has proven a challenge across industry.

When making notifications, companies often do not know the true identity of victims and may only have a single email address through which to provide the notification. Victims often do not trust these notifications, as cyber criminals often use the pretext of an account compromise as a phishing lure.

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This report explores the challenges associated with developing the native-notification concept and lays out a roadmap for overcoming them. It also examines other opportunities for more narrow changes that could both increase the likelihood that victims will both receive and trust notifications and be able to access support resources...