The below are the example of Agents in real life.
- Real Estate Agents
- Customer Service Agents
They are specialized in specific area.
Similarly we can think of AI agents as software/program that uses models (often AI/ML), tools, and data to autonomously plan and perform tasks in pursuit of a defined goal, usually with guardrails and human oversight.
if we further break down, an agent is similar to microservices in software development. The way microservices are designed to serve specific task/audience, similarly agents are independent, specialized and designed to operate autonomously. What makes agent special is that Agents mirror how humans work.