Amazon is cutting off support for older Kindles

If you’re using an older Kindle, you may want to check what year it was released. Amazon has sent out emails to some of its users, with a warning that it’s discontinuing support for Kindle ereaders and Fire tables released in 2012 or earlier. You can still read books you’ve already downloaded on those devices, but you’ll no longer be able to purchase, borrow or download new ones, starting on May 20, 2026. In addition, if the device has an issue that can only be solved by a factory reset, doing so will brick it. Deregestering it will also render it unusable.

The affected devices include the very first Kindle, Kindle 2, Kindle DX, Kindle Keyboard, Kindle 4, Kindle Touch, Kindle 5 and the first version of Kindle Paperwhite. We’ve asked Amazon why it decided to cut off support for those models, and we’ll update this post when we hear back. It is possible that Amazon is trying to urge Kindle users to upgrade. In its email, it gives them a promo code for 20 percent off select Kindle devices, as well as ebook credits if they purchase a new model by June 20. “Our newer Kindle devices bring meaningful improvements in screen quality, performance and accessibility — and you'll have access to your complete Kindle library and the Kindle Store,” the company wrote.