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🔧 Your Chatbot's Deflection Rate Went Up. Customers Just Gave Up.


Nachrichtenbereich: 🔧 Programmierung
🔗 Quelle: dev.to

Last month, I had a problem with a popular mobile banking app in Southeast Asia. Nothing exotic. A transaction didn't go through, and my support ticket had been sitting untouched for two weeks.

So I... [Weiterlesen]

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