Multilingual Conversational Payments Chatbot Architecture: Enterprise RAG With Safety Guardrails, Human Handoff, and Multi-Modal Support

A few months into any serious RAG deployment, most engineering teams tend to hit the same wall. Our AI-powered payment assistant demo worked beautifully. The pilot with twenty internal users worked beautifully. Then it goes live, someone asks a question about their medical benefits or a wire transfer that failed, the model confidently makes...