Free capacity lies to you the moment you budget only the successful call. An agent that retries, backs off, and re-enters a queue is not getting a mulligan. It is buying a second invoice and a second ticket at the deli counter, and the first sandwich still never showed up. You already know the happy-path math. One prompt, some completion tokens, a... Weiterlesen
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Budget the Retry Path, Not the Happy Path
Free capacity lies to you the moment you budget only the successful call. An agent that retries, backs off, and re-enters a queue is not getting a mulligan. It is buying a second invoice and a second ticket at the deli counter, and the…
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