The LLM Didn't Win Everywhere — and That's What Made the Project Interesting

I closed an important stage of ops-triage-ai, an operational triage system that combines a deterministic baseline, a local LLM, and a hybrid policy with human review. The most interesting result was not simply "the LLM was better." What the benchmark measured Evaluation on a frozen held-out set of 70 synthetic tickets, in a single run....