I Built Customer Support That Remembers with Hindsight The first time a customer contacts support, an AI agent can usually handle the conversation. The interesting problem starts when that same customer comes back later and the agent has forgotten everything. I built MEMORA to solve that problem. MEMORA is a persistent-memory customer support... Weiterlesen
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The Hard Part Was Making My Agent Remember
I Built Customer Support That Remembers with Hindsight The first time a customer contacts support, an AI agent can usually handle the conversation. The…