Cutting Alert Noise in Healthcare Operations: How We Took the Pager From Hundreds a Week to Dozens

Every on-call engineer in healthcare IT knows the 3 a.m. page that turns out to be nothing. A disk at 81% on a server that has sat at 81% for six months. A CPU spike on a batch job that spikes every night by design. A "service down" alert for an endpoint that was down for forty seconds during a scheduled restart. None of these are incidents. All... Weiterlesen