Reminder calls the day before help cut no-shows, but calling a list of customers is more work than calling one. You need a queue so you don't dial 500 numbers in the same second, a way to stop calling once the reminders are no longer useful, a plan for voicemail, and a way to tell afterwards who confirmed, who didn't answer, and who never got... Weiterlesen
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Send Appointment Reminder Calls at Scale with Voice API v2
Reminder calls the day before help cut no-shows, but calling a list of customers is more work than calling one. You need a queue so you don't dial 500 numbers…