Building IntelliDesk AI: How I Architected a Production-Grade Enterprise ITSM Platform with RAG, WebSockets, and Celery

By Pruthviraj Janwade If you have ever worked in an enterprise environment, you know the dread of filing an IT support ticket. You navigate through a labyrinthine portal, fill out a 12-field form with dropdowns you do not understand, and wait 24 to 48 hours just to receive an email asking: "Have you tried restarting your machine?" Tools like... Weiterlesen