Tenant Cost Support Ticket Tagging: 3 Fine-Tuning Classifiers Compared

Start with zero-shot or few-shot chat classification, then promote stable, repetitive ticket categories to embeddings only when tenant-level evidence justifies the extra machinery. TL;DR: chat gives a junior team the shortest path from label definitions to validated JSON. Embeddings can reduce recurring inference cost for a settled taxonomy, while... Weiterlesen: Tenant Cost Support Ticket Tagging: 3 Fine-Tuning Classifiers Compared