This update removes a significant barrier for employees who rely on mobile devices for their daily productivity. For example, an administrative assistant can seamlessly handle urgent communications for an executive while away from the office, without needing to find a desktop computer.
When using the Gmail mobile app, delegates can now:
- Switch between their own inbox and delegated accounts.
- View unread message counts for delegated inboxes from the account menu.
- See emails intermingled across delegated accounts and their own account using the mobile “All inboxes” view.
- Send messages that allow recipients to view the specific "sent by" information in the mobile experience.
Administrators retain full control over delegation settings, including the ability to restrict delegation to specific organizational units. The mobile experience adheres to existing delegation policies and limits, such as supporting up to 1,000 unique delegates per account and 40 concurrent users. Delegators do not need to perform any additional setup to enable mobile access for their existing delegates.
Getting started
- Admins: There is no admin control for this specific mobile feature; it follows existing delegation settings that you’ve configured for the web experience.
- End users: To access a delegated account, ensure you have first been granted access via the Gmail web settings. Once granted, tap your profile picture in the Gmail app on Android or iOS and select the delegated account from the list. Visit the Help Center to learn more about delegating and collaborating on email.
Rollout pace
- Rapid Release and Scheduled Release domains: Rolling out now with expected completion by July 8, 2026 (Android), and July 29, 2026 (iOS)
Availability
- Available in early July to all Google Workspace customers, Workspace Individual subscribers, and users with personal Google accounts
Resources
- Google Workspace Admin Help: Let users delegate access to a Gmail account
- Google Help: Delegate and collaborate on email