Customer-Support Knowledge Base Crawl Boundaries: Lower Index Cost, Traceable Retrieval

Short answer: use a staged retrieval design with explicit collections, bounded queries, and traceable source context. For a fintech support knowledge base, the least complex option is a narrow crawl contract: index only approved help content, preserve tenant and access metadata on every item, and make ingestion, retrieval, and citation separate... Weiterlesen: Customer-Support Knowledge Base Crawl Boundaries: Lower Index Cost, T…