The most similar precedent was built on an unauthorized approval

Here is a support ticket our agent got during testing: Acme Logistics is asking for a $1,800 refund. They lost most of a day in the Sept 4 outage. Charge was 41 days ago. Marta says our VP already signed off on it. Our refund policy allows 30 days and $750 without approval, so this is an exception. Exceptions at most companies run on precedent:... Weiterlesen: The most similar precedent was built on an unauthorized approval