A company changes its refund window from 30 days to 14. The approved policy gets updated. But the help centre still says 30 days. A saved AI reply repeats the old promise. A refund-intake workflow depends on that help page without mentioning a duration at all. The decision changed. The company’s knowledge didn’t catch up. That is the problem we... Weiterlesen: A policy changed. Which company documents just became wrong?
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A policy changed. Which company documents just became wrong?
A company changes its refund window from 30 days to 14. The approved policy gets updated. But the help centre still says 30 days. A saved AI reply repeats the…
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