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Apple reportedly paused AI-driven cuts affecting 5,000 AppleCare workers

Apple reportedly developed a plan to eliminate about 5,000 AppleCare customer-service positions as AI agents took over some phone and web support tasks. The…

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Apple reportedly developed a plan to eliminate about 5,000 AppleCare customer-service positions as AI agents took over some phone and web support tasks. The company ultimately paused the proposal and is not currently pursuing the cuts, making the idea a shelved plan rather than an announced layoff program. Bloomberg reports that Apple worked on... Weiterlesen: Apple reportedly paused AI-driven cuts affecting 5,000 AppleCare workers

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