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Tackling harmful online comments with targeted email feedback
Online comments that violate community guidelines are often deleted without providing notice or feedback to the offending user. A joint project by ETH Zürich and the Swiss newspaper Blick shows that sending feedback by email after deleting toxicity can lead users to write fewer harmful comments.
Speaker:
Laura Bronner - https://re-publica.com/de/user/19484
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re:publica 24 – “WHO CARES?”
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