Someone on social media mentioned to me recently that they had found a use for Copilot in Windows, with the expectation that I'd treat this claim like a Bigfoot sighting, something to be mocked, disputed, or debunked. I found this confusing. I don't hate Copilot, I responded. I certainly don't resent that others find it useful. In this sense, it's like anything else in Windows or whatever other platform.
I immediately regretted this reply. It wasn't a lie per se, but it was incorrect.
The thing is, I do hate Copilot. I hate it so much.
No, not for the reasons you may think. I'm not an AI skeptic, doubter, or hater. I'm also not an AI cheerleader. That's not my style. AI is a big topic, something that's taken me time to wrap my head around, something I'm still working on. I still see AI as an MSG-like enhancer for productivity, creativity, and anything else we seek to do with personal technology, an assistant. It will be used, and in some cases abused, but the net result will be forward momentum, a positive gain. You just have to sift through the controversies, think clearly, and uses it how and where it makes sense. And pay attention, too. This is happening quickly, coming in hot. It's a confusing time to be alive.
But I digress. The problems with Copilot are many. And more keep appearing.
Some of the issues I have with this thing are tied to my now life-long focus on Windows, this computing platform that somehow threaded the needle of good timing and the right functionality to emerge as the defining center of personal computing during an era in which I was finding my professional footing. But despite more recent shifts to web, cloud, and mobile, and the dramatic expansion of this world, Windows has endured, in my life, because it is the best place for me to get my work done. In time, I came to redefine my own work via a pithy, Michael Pollan-like phrase, "Personal technology, with a focus on productivity, mostly Microsoft."
We all know what's happened with Windows in recent years. As Microsoft's focus shifted ever further away from Windows, to the point where it is now just one of many steady revenue generators but not at all the center of anything, the inmates have taken over the asylum. Windows is ignored by the decision makers at Microsoft unless it's an embarrassing corporate moment tied to security. And that's because the decision makers at Microsoft are hyper-focused on growth, not on good technology, an almost cancerous example writ large of the internal dynamics that have long defined this company. That is, Microsoft's culture is not about getting it right. It's about the next big thing. And Windows is not the next big thing. It's so much not that, that the company is almost embarrassed by it. Indeed, some of the behaviors we see in Windows today seem designed specifically to drive customers away.
The sad decline in quality we've seen through the Windows 10 and 11 eras is clear to anyone who uses these product...
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