JIRA Avatars Not Showing in Chrome on Mac? Here’s What Worked for Me

One of the most frustrating parts of debugging isn’t always the bug itself—it’s when you can’t find a single working solution anywhere. That’s exactly what happened to me when JIRA avatars stopped showing in Chrome on my Mac.

Once I manually changed the DNS provider in Chrome’s settings, avatars magically reappeared.

Here’s how you can try this fix:

🔧 Steps (Chrome on Mac)

1. Open Chrome


2. Go to: chrome://settings/security
   


3. Scroll down to Advanced → Use secure DNS


4. Enable it if not enabled already


5. On Select DNS Provider dropdown, choose a known good one, like: Google or Cloudflare
   


6. Refresh JIRA

Boom. Avatars back.

💬 Final Thoughts

It’s such a tiny bug, but man does it break your flow. If you’re stuck seeing blank faces on your JIRA board and nothing else works—give DNS a shot.