This feature is available for new Voice users by default and requires manual enablement for existing Voice users. Admins can easily turn it on in the admin console at the domain, OU, or group level. Once turned on, eligible users will see the “Record” button become a “Notes” button during calls.
When you tap "Notes" during a Voice call, your conversation will be recorded and transcribed, while Gemini captures notes. When you hang up, you'll get an email with your notes in the body of the email. You can then find the transcript, audio recording, and notes saved right inside the Voice app alongside call details.
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