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What I’ve Learned Teaching Postgres to 200+ field engineers at Microsoft | POSETTE 2026

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Hear lessons learned from building PostgreSQL field expertise across a large organization, including misconceptions and anti-patterns. Paula Berenguel (Microsoft) shares insights in her talk “What I’ve Learned Teaching Postgres to 200+ field engineers at Microsoft” at POSETTE: An Event for Postgres 2026. Abstract: With a managed Postgres service like Azure Database for PostgreSQL, building the product is only half the job; the other half is making sure our technical field has the context and depth they need to support customers well. As the lead for PostgreSQL upskilling at Microsoft, I maintain the knowledge pipeline for our pre- and post- sales teams who work with some of the world’s most demanding enterprises.



The Top 3 Field Friction Points: The most common misconceptions that lead to "anti-patterns" in customer environments, and how to proactively teach the "Postgres way" of solving them.



Scaling the "Brown Bag" Culture: A blueprint for running bi-weekly technical deep dives and building a community of Postgres advocates that scales across a global organization.



Whether you are a Lead Architect, an SRE Manager, or a Technical Advocate, you’ll walk away with a toolkit for elevating the technical bar and fostering a resilient Postgres culture within your own teams. And if nothing else, we’ll have some fun exploring the quirks of the elephant in the room!



Paula Berenguel is a Principal Program Manager at Microsoft. She is a passionate PostgreSQL advocate, tech enthusiast, cat lover, yoga and book enthusiast.



► Video chapters:

⏩ 00:00 – Music & introduction

⏩ 01:48 – Why one-size training never works

⏩ 03:21 – From fixed training to modular learning

⏩ 05:44 – Using scenario bingo to map training

⏩ 06:52 – The challenge of jack-of-all-trades fatigue

⏩ 09:02 – Reframing learning around real customer journeys

⏩ 10:29 – Why storytelling beats slides every time

⏩ 12:56 – How do i know my training is effective?

⏩ 15:58 – Constantly looking for gaps and updating content

⏩ 17:29 – Building a thriving support community

⏩ 20:43 – Teaching confidence at scale, not just Postgres



📕 Everything you need to know about POSETTE: An Event for Postgres can be found at: https://posetteconf.com

✅ Learn more: watch more POSETTE talks: https://aka.ms/posette-playlist



📌 Let’s connect:

LinkedIn: https://www.linkedin.com/company/posetteconf/

X – @PosetteConf, https://x.com/PosetteConf

Mastodon – @posetteconf, https://mastodon.social/@posetteconf

Bluesky – @posetteconf.com, https://aka.ms/posette-on-bluesky



Microsoft for Postgres LinkedIn: https://www.linkedin.com/company/microsoft-for-postgresql



#PosetteConf #PostgreSQL #Microsoft

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