Improvement to in-room problem reporting for Google Meet hardware

Maintaining an enterprise-grade video conferencing environment requires visibility into the health of its devices. We're introducing new ways to see Google Meet hardware user-reported feedback directly in the Admin console.

We’ve also updated user-side feedback options to replace generic reporting with structured actionable feedback making it easier and more intuitive for room participants to report problems.

Redesigned user interface

The new feedback menu on Google Meet hardware now features responses that are tailored to the reporting context (In-Call, Out of Call, Live stream). These new feedback options collect better details, making it easier for admins to understand and troubleshoot the issue.

In-Call Feedback: Users are presented with call specific options to report a problem , like “Can’t see others” or “Poor audio or video quality.”

Livestream Feedback: Users viewing large-scale livestreams will see dedicated options to report a problem.