TCS leads by example as customer zero for Gemini Enterprise

Featured in this video: Janardhan Santhanam, CIO, Tata Consultancy Services (TCS)

Executive summary: Tata Consultancy Services (TCS) is a global technology consulting company operating in more than 55 countries with the ambition of becoming the world's largest AI-led technology services company. To connect its global workforce and enable seamless collaboration, TCS adopted Google Workspace, expanding from an initial deployment of 100,000 associates to more than 600,000 employees collaborating across the organization. Building on this foundation, TCS introduced Gemini Enterprise to accelerate AI adoption and transform how employees and teams work together.

TCS uses Google Workspace, Gemini Enterprise, Gemini Notebook, Deep Research, and AI agents to empower employees with intelligent assistance while transforming enterprise workflows. After an initial Gemini rollout to 4,000 employees, adoption grew rapidly to 30,000 users within just 45 days. Employees use Gemini Enterprise to access organizational knowledge directly within Google Workspace, while Gemini Notebook and Deep Research support complex legal, patent, and research workflows. TCS has also democratized AI by enabling employees to build their own agents while creating enterprise-scale agents that improve internal business processes. By combining collaboration data with AI-powered intelligence, Google Workspace and Gemini Enterprise are helping TCS increase productivity, scale innovation, and accelerate its vision of becoming an AI-led enterprise.
Challenge: As a global organization with more than 600,000 employees across 55 countries, TCS needed a modern collaboration platform that could connect its workforce while enabling AI at enterprise scale. The company wanted to move beyond individual productivity gains by embedding AI into team workflows and business processes, while making advanced AI capabilities accessible to employees across the organization.

Solution: TCS adopted Google Workspace as its collaboration foundation and expanded Gemini Enterprise across the organization to bring AI directly into everyday work. Employees use Gemini Enterprise as an intelligent assistant with secure access to Workspace data, while Gemini Notebook and Deep Research help teams perform complex legal, patent, and knowledge-intensive research. TCS also empowered employees to create their own AI agents and developed enterprise agents that automate and improve internal business processes, combining organizational knowledge with AI to drive collaboration and innovation at scale.

Results: Google Workspace and Gemini Enterprise have accelerated AI adoption and transformed how TCS employees collaborate and solve problems. Gemini usage grew from 4,000 users to 30,000 in just 45 days, while Google Workspace now connects more than 600,000 associates globally. By giving employees the ability to build their own AI agents and providing intelligent assistants that leverage organizational knowledge, TCS has democratized AI innovation across the company. The result is faster research, greater productivity, and enterprise-wide transformation that positions TCS as both a leading technology advisor to customers and ""customer zero"" for what's possible with Gemini Enterprise.

What is Google Workspace → https://goo.gle/44ft0dH

Set up Google Workspace → https://goo.gle/4vMR7MO
Subscribe to Google Workspace → https://goo.gle/GoogleWorkspace

Try Google Workspace with Gemini → https://goo.gle/4vNyZCB
Follow Google Workspace on X → https://goo.gle/4aEXUjh
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