Microsoft: Tech, labor, and token costs: the new AI math

In this WorkLab podcast clip, Andy Doyle, Kantar's Chief People and Agent Officer, lays out the new math facing enterprises: tech cost, labor cost, and token cost—and how to triangulate all three in a way that makes sense.

The real question isn't the individual budgets, it's what this costs you overall—and where you deploy technology and super agents versus where you put people. Until now, that choice was forced on you by the availability of technology and the skillsets you had. Now leaders have real choices to make about how to deploy people in the best way.