‘AI is increasingly becoming operational infrastructure rather than a productivity add-on’: Yesterday’s triple AI outage should be a wake-up call for enterprises

A simultaneous outage affecting OpenAI, Anthropic and xAI should act as a wake-up call for enterprises, analysts have told ITPro. All three providers reported service disruption starting at about 6.30am Pacific Time on 3 September. While the outages were resolved within two-to-three, Charlie Dai, VP principal analyst at Forrester, said the...