AI didn’t create your IT data problem, it just exposed it

When an AI pilot in IT operations underdelivers, the first instinct is to question the technology. Was the model wrong? Did the tool overpromise? Did the team pick the wrong use case? Those are fair questions. But in many organizations, the answer sits somewhere less glamorous: in a configuration management database that hasn’t been reconciled in... Weiterlesen: AI didn’t create your IT data problem, it just exposed it